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Event Software Jobs in Mississippi (NOW HIRING)

Vergent LMS

Software Support Analyst

Ridgeland, MS

... sophisticated software suite featuring data-rich dashboards and enhanced analytical reporting ... events, and a company culture that is second to none. If you're passionate about what you do, but ...

Vergent LMS

Software Support Analyst

Ridgeland, MS · On-site

... sophisticated software suite featuring data-rich dashboards and enhanced analytical reporting ... events, and a company culture that is second to none. If you're passionate about what you do, but ...

Chawla Pointe LLC

BANQUET/EVENTS STAFF

Cleveland, MS · On-site

$11.75 - $14.75/hr

Proficient in using event management software and Microsoft Office Suite. * Flexibility to work evenings, weekends, and holidays as required. * Physical stamina and ability to lift/move heavy objects ...

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Event Software information

What are the key skills and qualifications needed to thrive as an Event Software Specialist, and why are they important?

To thrive as an Event Software Specialist, you need expertise in event management processes, strong IT skills, and a relevant degree or experience in software support. Familiarity with popular event management platforms (like Cvent or Eventbrite), CRM systems, and troubleshooting methodologies is often necessary. Exceptional communication, problem-solving abilities, and customer service orientation help specialists effectively support event organizers and attendees. These skills ensure smooth event operations, high user satisfaction, and quick resolution of technical issues.

What is event software?

Event software refers to digital tools or platforms designed to help plan, manage, and execute events such as conferences, meetings, trade shows, or virtual gatherings. These solutions often provide features like online registration, ticketing, scheduling, attendee engagement, analytics, and virtual event hosting. By automating many tasks and centralizing information, event software streamlines the event planning process and enhances the attendee experience. It can be used by event organizers, venues, or businesses to improve efficiency and track event success.

How does an Event Software Specialist typically collaborate with event planners and other teams during the planning process?

Event Software Specialists work closely with event planners, marketing teams, and technical staff to ensure seamless integration and operation of event management platforms. They are often responsible for customizing software to meet specific event needs, providing training for users, and troubleshooting technical issues as they arise. Regular communication with stakeholders is essential to gather requirements and provide updates, making collaboration and adaptability key aspects of the role. This teamwork helps deliver successful events and ensures that the technology supports all event objectives.

What is the difference between Event Software vs Event Coordinator?

AspectEvent SoftwareEvent Coordinator
CredentialsNone required, often familiarity with software toolsEvent planning certifications or experience
Work EnvironmentOffice-based, software training, remote optionsOn-site event venues, client meetings
Industry UsageUsed across event planning, marketing, hospitalityDirectly manages event execution
Primary FocusManaging event logistics through softwarePlanning and coordinating events manually

Event Software and Event Coordinators work closely in the event industry. While Event Software involves using digital tools to streamline planning and management, Event Coordinators handle the hands-on organization of events. Both roles are essential, with software supporting the coordinator's tasks to ensure successful event execution.

What are popular job titles related to Event Software jobs in Mississippi? For Event Software jobs in Mississippi, the most frequently searched job titles are:
What job categories do people searching Event Software jobs in Mississippi look for? The top searched job categories for Event Software jobs in Mississippi are:
What cities in Mississippi are hiring for Event Software jobs? Cities in Mississippi with the most Event Software job openings:
Event Software jobs near you
Infographic showing various Event Software job openings in Mississippi as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 19% Part Time, 1% Temporary, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Software Support Analyst

Vergent LMS

Ridgeland, MS

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Company Description

Vergent LMS engineers a market-leading SaaS lending platform that empowers lenders to manage their retail and online lending operations through a sophisticated software suite featuring data-rich dashboards and enhanced analytical reporting, powered by its AI and machine learning capabilities. With talented employees nationwide and offices in Ridgeland, Mississippi and Plano, Texas, Vergent LMS is one of America’s fastest-growing privately held companies and has been listed on the Inc. 5000 list for seven years. From small business startups to enterprise-scale corporations, Vergent's innovative technology solutions power the lending operations of a diverse portfolio of clients located in the US, Canada, and Central America.

At Vergent LMS, we take our work seriously, but we don't take ourselves very seriously, with employee recognition, frequent company-supported events, and a company culture that is second to none. If you're passionate about what you do, but you want to be a part of a company that values it's employees and has built a culture around the concept of "work-life balance," then Vergent LMS is your career destination.

Introduction

As an Application Support Analyst, you will join a dedicated team of customer support professionals responsible for the initial review, troubleshooting and testing of all client support requests. This role requires the ability to provide critical, real-time analysis and problem-solving solutions to our software clients by asking applicable questions and retracing the steps and processes utilized by the customer to identify the potential cause of their reported problem. Once the problem is determined, the analyst may decide if collaboration with other quality assurance and software development teams is necessary to provide the optimal solution. Your responsibilities will include developing an intimate knowledge of the features, functionality, and security of our industry-leading loan management software in addition to maintaining an ongoing awareness of over 60+ external connections to vendor partner software products which expand our software's capabilities.

Essential Functions

  • Take ownership of incoming issues/requests from customers with a sense of urgency.
  • Must be capable of troubleshooting the cause of a reported problem by walking through the client's steps leading up to the problem, reproducing the reported problem within Vergent's software test environment, and finally, documenting (in detail) the steps taken, including the course of action taken to resolve the problem.
  • Must possess strong communication and critical thinking skills and be able to ask the correct questions necessary for testing a reported problem and providing a potential solution.
  • Must be willing and able to stay abreast of new company software and updates.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Competencies

  • Ability to take initiative related to the software and its updates
  • Document configuration and editing experience
  • Proficiency in Adobe Acrobat
  • Strong time management skills
  • Intensive customer Focus
  • Problem Solving and Analysis
  • Product Knowledge
  • Quality Focus
  • Collaborative team building
  • Active Listening
  • Multi-tasking
  • Must be punctual and able to work the established hours
  • 2 or more years of experience as a software support analyst

Work Environment

This job operates in a casual office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Company Benefits

  • Employee Recognition Program
  • Flexible Schedules
  • Casual Dress Code
  • Health Insurance
  • Dental/Vision
  • Parental Leave
  • 401K & 401K Matching
  • Long-Term Disability (100% covered)
  • Life Insurance (100% covered)
  • Supplemental Insurance
  • Coffee and Snacks Provided

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