Associate Creative Director Summary of Role The Service Producer serves as the " show caller" for Celebration services and churchwide events, ensuring every moment is executed with clarity ...
Associate Creative Director Summary of Role The Service Producer serves as the " show caller" for Celebration services and churchwide events, ensuring every moment is executed with clarity ...
Event Show Caller information
How does an event show caller typically collaborate with technical crews and creative teams during a live event?
Event Show Callers play a pivotal role in ensuring seamless communication between technical crews—such as lighting, audio, and video operators—and creative teams like directors and talent. During a live event, the Show Caller coordinates cue execution, gives precise timing instructions, and adapts to any on-the-fly changes. This collaboration requires clear communication, quick problem-solving, and an in-depth understanding of the show’s flow to deliver a polished, successful event experience. Regular pre-show rehearsals and production meetings are essential for aligning everyone’s expectations and responsibilities.
How to be an event show caller?
To become an event show caller, develop strong communication and organizational skills, gain experience in live event production, and learn to operate sound and lighting equipment. Many show callers start as stage managers or assistants, and some pursue relevant certifications or training in event management or audio-visual technology. Attention to detail and the ability to work under pressure are essential in this role.
What is the difference between Event Show Caller vs Event Promoter?
| Aspect | Event Show Caller | Event Promoter |
|---|---|---|
| Primary Role | Contacts clients and confirms event details via calls | Markets and promotes events to attract attendees |
| Work Environment | Call centers, client offices, event venues | Advertising agencies, event venues, outdoor locations |
| Required Skills | Communication, customer service, organization | Marketing, sales, networking |
| Common Certifications | None specific, communication skills valued | Marketing or sales experience beneficial |
While both roles are involved in event planning, the Event Show Caller primarily handles client communication and confirmation calls, ensuring event details are accurate. In contrast, the Event Promoter focuses on marketing efforts to attract attendees and generate interest. Both roles are essential in the event industry but serve different functions in the event lifecycle.
What is an event show caller?
Event Show Callers are professionals responsible for coordinating and cueing all technical and performance elements during live events, such as conferences, concerts, and theater productions. They work closely with the production team, including audio, lighting, and video operators, to ensure everything happens at the right moment. Show Callers follow detailed scripts or cue sheets, communicate through headsets, and maintain precise timing to deliver a seamless event experience. Their role is critical in managing the flow of an event and handling unexpected changes quickly and efficiently.
How much do event show callers make?
Event show callers typically earn between $15 and $30 per hour, with some experienced professionals making higher rates. Compensation can vary based on the event size, location, and the caller's experience and skills in managing live events and audience engagement.
What are the key skills and qualifications needed to thrive as an event show caller, and why are they important?
To thrive as an Event Show Caller, you need excellent organizational skills, a comprehensive understanding of event production processes, and experience coordinating live events or performances. Familiarity with show calling software, cue systems, and audio-visual technology is typically required, often supplemented by certifications in event management or production. Strong communication, quick decision-making, and calmness under pressure are standout soft skills in this role. These skills ensure flawless event execution, seamless teamwork, and the ability to handle real-time changes during live shows.
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Job description
Service Producer
Location: Central Office
Reports to: Associate Creative Director
Summary of Role
The Service Producer serves as the "show caller" for Celebration services and churchwide events, ensuring every moment is executed with clarity, excellence, and alignment to the vision.
Position Status & Schedule
- Non-exempt, Hourly
- Full-time (40 hours)
- Sunday through Thursday: hours vary per week dependent on events scheduled; will include weekends and evenings
- Christmas, Easter, Pursuit Weeks, and Dream Team Appreciation service dates and times are blackout days for time off. Tier 1 Conferences are also required workdays. Other events will be required outside of your regular schedule; you will be informed in advance of these requirements.
Essential Functions & Responsibilities
Leadership
- Partner closely with Worship, Communications, and Production teams across campuses to execute the service and event vision.
- Actively participate in weekly service planning, programming meetings, and creative sessions to shape and refine service flow.
- Lead the full Pre-Production process-including meetings, preparation, and communication-to ensure teams are aligned and equipped.
- Facilitate cross-functional debriefs after services and events to capture wins, address challenges, and support continuous improvement.
- Coordinate all media checks with Communications and Production to ensure accurate and timely delivery of service assets to each campus.
- Support Accelerate programming and provide training for assigned teams
- Provide oversight, guidance, and support to location leads
- Speak at or support central Creative gatherings (e.g. Team Nights, Masterclasses) as assigned.
- Contributes to the overall success of Celebration Church by performing all other duties as assigned
Service Execution (Georgetown Location)
- Lead Pre-Service huddles, briefings, and post-service debriefs for all Georgetown Creative teams.
- Manage distribution of message notes and ensure accuracy of all service details.
- Lead and oversee the 5-Star Team (staff and Dream Team) for Georgetown services, conferences, and on-site events.
- Schedule and manage platform speakers, producers, floor managers, and stage managers for assigned services and events.
- Recruit, train, and develop a Dream Team of Producers, Stage Managers, and Floor Managers
Creative Support
- Support production elements, setup, and execution for services and events.
- Contribute to strategic and creative planning for services, department initiatives, and special events.
- Source props, set pieces, and creative elements needed for services and events.
Administrative & Financial
- Build and distribute service and event runsheets to all locations.
- Monitor real-time changes to programming, communicating to teams to ensure worship and production teams remain aligned.
- Create service documentation, including manuals, one-pagers, and processes.
- Coordinate rehearsals and on-site set ups.
- Manage workflows within work management systems (Monday.com)
- Work with Production Teams at locations to ensure rostering of 5 Star Teams.
- Provide administrative and project support for creative initiatives as assigned.
- Follow purchasing procedures for ordering, approval, and payment of service- and event-related items.
- Submit expenses and maintain accurate, up-to-date expense reports.
Requirements
- Mature Christian who calls Celebration Church home and supports the Church's culture, vision, and values
- Unwavering commitment to place Christ first in all you do
- Desire to ensure people are known, loved, and celebrated
- Continually seeking growth with Christ and encouraging others to do the same
- Passion for excellence, always looking to improve
- Deep understanding of the value in being part of a family that is unified for a greater cause
- Must have completed all steps of Connection Point within 60 days of hire
- Must complete Accelerate program upon hire
Competencies
- Communicates clearly and keeps cross-functional teams aligned in real time.
- Highly organized with strong administrative and operational skills.
- Leads, equips, and develops staff and Dream Team members in live-production environments.
- Makes quick, sound decisions and solves problems creatively under pressure.
- Translates service vision into clear, executable plans for all campuses.
- Thrives in fast-paced, dynamic settings and adapts to real-time changes.
- Mobilizes and influences teams toward shared goals.
- Manages multiple priorities while confidently calling services.
Education & Experience
- Minimum of three years of experience in the production ministry of a multimedia driven church organization
- Minimum of one year of experience in training systems and recruiting
Work Environment & Physical Demands
- Must be able to remain in a stationary position 50% of the time.
- Must be able to occasionally move about inside the office and Church facility.
- Must be able to position self to maintain supplies and equipment on lower shelves and in closets.
- Frequently move supplies and equipment weighing up to 50 pounds
- Constantly work in open office environment
- Ability to work outside in various climates and temperatures
Other Information
Celebration Churchis an equal employment opportunity employer to the extent required by law applicableto religious institutions.Thisjobdescription is not inclusive and often includes other responsibilities. Duties, responsibilities, and activities may change and/or new ones may be assigned at any time with or without notice.