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Event Operations Jobs in Cleveland, OH (NOW HIRING)

Cohen & Co.

Marketing Events Manager

Cleveland, OH · On-site

$90K - $110K/yr

Analyze event operations and suggest areas for improvement, including providing expertise on the utilization of technology tools and advanced automation and efficiency capabilities. * Provide post ...

Cohen & Co.

Marketing Events Manager

Akron, OH

$90K - $100K/yr

Analyze event operations and suggest areas for improvement, including providing expertise on the utilization of technology tools and advanced automation and efficiency capabilities. * Provide post ...

Cohen & Co.

Marketing Events Manager

Cleveland, OH

$90K - $100K/yr

Analyze event operations and suggest areas for improvement, including providing expertise on the utilization of technology tools and advanced automation and efficiency capabilities. * Provide post ...

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Event Operations information

See Cleveland, OH salary details

$20.4K

$58.3K

$88.8K

How much do event operations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for event operations in Cleveland, OH is $58,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $68,400.00 per year, depending on experience, location, and employer.

What is the difference between Event Operations vs Event Planning?

AspectEvent OperationsEvent Planning
Primary FocusExecuting and managing the logistics of an eventDesigning and coordinating the overall event concept and details
Required SkillsLogistics, vendor management, on-site coordinationCreativity, budgeting, vendor negotiation, client communication
Work EnvironmentOn-site during events, fast-pacedPre-event planning, meetings, and coordination
Common CertificationsEvent management certifications, logistics trainingEvent planning certifications, project management

While both roles are essential in the event industry, Event Operations focuses on the execution and logistics during the event, ensuring everything runs smoothly. Event Planning involves the conceptualization, design, and overall coordination of the event beforehand. Understanding these differences helps professionals and clients identify the right skills and roles needed for successful events.

What are the key skills and qualifications needed to thrive as an event operations professional?

To excel in Event Operations, you need strong organizational abilities, attention to detail, and experience in logistics, often supported by a degree in hospitality or event management. Familiarity with event management software, project management tools, and AV systems is typically required. Excellent communication, problem-solving, and adaptability are critical soft skills for managing vendors, clients, and unexpected challenges. Together, these competencies ensure that events run smoothly, efficiently, and meet stakeholders' expectations.

What are some common challenges faced by professionals in event operations, and how can they be managed effectively?

Professionals in Event Operations often encounter challenges such as last-minute changes, tight deadlines, and coordinating multiple vendors or stakeholders. Effective communication, strong organizational skills, and the ability to stay calm under pressure are key to managing these situations. Building a reliable network of suppliers and team members, as well as having detailed contingency plans, can help ensure events run smoothly even when unexpected issues arise.

What does an event operations do?

An event operations professional manages the planning, coordination, and execution of events to ensure they run smoothly. This role involves tasks such as logistics management, vendor coordination, setup and breakdown, and troubleshooting on-site issues, often requiring strong organizational and communication skills. They may also use tools like event management software and work flexible hours depending on the event schedule.

What is event operations?

Event operations refer to the planning, coordination, and management of all logistical aspects required to execute an event smoothly. This includes overseeing venue setup, managing schedules, coordinating with vendors and staff, ensuring compliance with safety regulations, and handling any issues that arise during the event. Professionals in event operations work behind the scenes to make sure every detail runs according to plan, from setup to breakdown. Their goal is to create a seamless experience for attendees, clients, and participants.
What are the most commonly searched types of Event Operations jobs in Cleveland, OH? The most popular types of Event Operations jobs in Cleveland, OH are:
What are popular job titles related to Event Operations jobs in Cleveland, OH? For Event Operations jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Event Operations jobs in Cleveland, OH look for? The top searched job categories for Event Operations jobs in Cleveland, OH are:
Event Operations jobs near you
Infographic showing various Event Operations job openings in Cleveland, OH as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,158 per year, or $28 per hour.

Meeting and Event Operations Lead

Progressive

Cleveland, OH • Hybrid

$61K - $81K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 596 frontline employees who took The Breakroom Quiz

70th of 304 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a meeting and event operations lead, you'll oversee the efficiency and continuous improvement of the organization's meeting, event, and concierge program. In this role, you'll partner with cross-functional partners like Travel Services, Live Production, Facilities, Food Services, Procurement, and IT to boost service delivery, improve processes, and support high-visibility events. You'll gather and analyze business partner feedback through collaborator engagement, focus groups, utilization data, and industry insights to identify trends, drive operational improvements, and optimize processes. You'll also lead the maintenance and enhancement of event-related information channels, including employee-facing SharePoint sites, onsite digital displays, and event support resources, ensuring business partners have access to accurate and timely information. As needed, you'll serve as a backup to the concierge and event specialist during periods of high demand, partnering with internal teams, vendors, and service providers to coordinate room reservations and share information to ensure successful events.

This is a hybrid remote position; due to on-site needs, candidates must currently be located in Cleveland, Ohio.   

Must-have qualifications

  • High School diploma/GED equivalent or higher and a minimum of eight years of experience in event planning, corporate hospitality, or a related field
  • {OR} Bachelor's degree or higher in hospitality management, business or related field of study, and a minimum of five years of experience in event planning, corporate hospitality, or a related field
  • This position requires a valid driver's license and auto insurance
  • This position requires compliance with Progressive's driving standards and/or policies

Preferred skills

  • Experience supporting and scheduling high-volume, large-scale corporate meetings and events for a recognizable brand, with the ability to manage multiple priorities in a fast-paced environment. 
  • Hands-on experience with enterprise event management, room booking, or workplace reservation platforms used to manage space and scheduling at scale. 
  • Hospitality experience partnering across cross-functional teams (e.g., AV/live production, facilities, food services, travel, IT) to deliver coordinated event solutions within established processes. 
  • Experience using event utilization data, surveys, and focus groups to identify trends and opportunity areas, develop data-driven recommendations, and lead process improvements that increase operational efficiency and improve service delivery. 
  • Experience leading change management initiatives and communication strategies, partnering with collaborators to drive awareness, adoption, and sustainment of process, space, and service changes through Microsoft Teams, email, SharePoint, and digital display communications. 

Compensation

  • $61,300 - $81,700/year
  • Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance 

Benefits 

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
  • Onsite gym & healthcare at large locations 

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. 

Equal Opportunity Employer

Sponsorship for work authorization for foreign national candidates is not available for this position.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/  

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