Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Director of Event Planning
Chantilly, VA · On-site
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Director of Event Planning
Chantilly, VA · On-site
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Director of Event Planning
Chantilly, VA · On-site
$105K - $138K/yr
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Director of Event Planning
Chantilly, VA · On-site
$105K - $138K/yr
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Director of Event Planning
Gaithersburg, MD · On-site
$94K - $123K/yr
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Director of Event Planning
Gaithersburg, MD · On-site
$94K - $123K/yr
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Event Manager
Adelphi, MD · On-site
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Event Manager
Adelphi, MD · On-site
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Event Manager
Adelphi, MD · On-site
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Event Manager
Adelphi, MD · On-site
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Event Manager
Adelphi, MD · On-site
$61K - $79K/yr
OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Event Manager
Adelphi, MD · On-site
$61K - $79K/yr
OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the ...
Director of Event Operations
Arlington, VA · On-site
$104K - $139K/yr
JOB SUMMARY Manages all event service, banquet and event technology operations and staff on a daily ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Director of Event Operations
Arlington, VA · On-site
$104K - $139K/yr
JOB SUMMARY Manages all event service, banquet and event technology operations and staff on a daily ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
JOB SUMMARY Manages all event service, banquet and event technology operations and staff on a daily ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
JOB SUMMARY Manages all event service, banquet and event technology operations and staff on a daily ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
JOB SUMMARY Manages all event service, banquet and event technology operations and staff on a daily ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
JOB SUMMARY Manages all event service, banquet and event technology operations and staff on a daily ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Events Manager
Washington, DC · On-site
Uses his/her judgment to integrate current trends in event management and event design. Acts as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Events Manager
Washington, DC · On-site
Uses his/her judgment to integrate current trends in event management and event design. Acts as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Events Manager
Washington, DC · On-site
Uses his/her judgment to integrate current trends in event management and event design. Acts as ... We want our associates to embrace their own well-being practices both on and off property. You are ...
Events Manager
Washington, DC · On-site
Uses his/her judgment to integrate current trends in event management and event design. Acts as ... We want our associates to embrace their own well-being practices both on and off property. You are ...
Events Manager
Washington, DC · On-site
Uses his/her judgment to integrate current trends in event management and event design. Acts as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Events Manager
Washington, DC · On-site
Uses his/her judgment to integrate current trends in event management and event design. Acts as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Uses his/her judgment to integrate current trends in event management and event design. Acts as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Uses his/her judgment to integrate current trends in event management and event design. Acts as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Events Manager
Washington, DC · On-site
Uses his/her judgment to integrate current trends in event management and event design. Acts as ... We want our associates to embrace their own well-being practices both on and off property. You are ...
Events Manager
Washington, DC · On-site
Uses his/her judgment to integrate current trends in event management and event design. Acts as ... We want our associates to embrace their own well-being practices both on and off property. You are ...
Events & Exec Affairs Assoc
Washington, DC · On-site
$40K - $45K/yr
Events & Executive Affairs Associate Alliance to Save Energy The Events & Executive Affairs ... event management; • Conduct appropriate follow-up activities, including drafting and issuing ...
Events & Exec Affairs Assoc
Washington, DC · On-site
$40K - $45K/yr
Events & Executive Affairs Associate Alliance to Save Energy The Events & Executive Affairs ... event management; • Conduct appropriate follow-up activities, including drafting and issuing ...
Office Management Associate
$70K - $80K/yr
... as an Office Management Associate (20-40 hours/week) in our Falls Church, VA office. This ... Whether we're celebrating team milestones, hosting client appreciation events, or finding ...
Office Management Associate
$70K - $80K/yr
... as an Office Management Associate (20-40 hours/week) in our Falls Church, VA office. This ... Whether we're celebrating team milestones, hosting client appreciation events, or finding ...
Events Manager
Chantilly, VA · On-site
$62K - $79K/yr
Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Events Manager
Chantilly, VA · On-site
$62K - $79K/yr
Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Event Management Associate information
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Marriott International rating
6.4
Based on 1,173 frontline employees who took The Breakroom Quiz
51st of 106 rated hotels
Job description
JOB SUMMARY
Manages event planning functions and staff on a daily basis. Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Ensures a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing Event Planning Operations
Assigns all events turned over to Event Planning team.
Oversees for turned opportunities' function space and group room blocks.
Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
Leads execution of activities to support the Event Management strategy.
Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
Leads discussions to review event complexity and proactively avoid service challenges and failures.
Ensures the property is apprised of all groups that will impact property operations.
Manages customer budgets to maximize revenue and meet customer needs.
Maintains inventories to maximize customer satisfaction and revenue opportunities.
Works with highly complex or high profile groups when financial impact will be significant.
Leading Event Planning Team
Leads the catering menu development process.
Champions all standards, policies and procedures for the Event Planning team.
Leads Event Management meetings.
Providing and Ensuring Exceptional Customer Service
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Responds to and handles guest problems and complaints.
Strives to improve service performance.
Empowers employees to provide excellent customer service.
Managing the Sales and Marketing Strategy
Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
Conducting Human Resources Activities
Establishes customer service guidelines so employees understand expectations and parameters.
Ensures employees receive on-going training to understand guest expectations.
Observes service behaviors of employees and provides feedback to individuals and or managers.
Reviews staffing levels to ensure that guest service and planning needs are met.
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