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Event Experience Manager Jobs in Raleigh, NC (NOW HIRING)

EVENTS MANAGER

Raleigh, NC · On-site

$60K - $65K/yr

Experience in restaurant operations, catering, or event management (restaurant experience strongly preferred) * Strong organizational, time-management, and multitasking skills * Professional written ...

EVENTS MANAGER

Raleigh, NC · On-site

$60K - $65K/yr

Experienced Event Sales Manager - LM Restaurants Lead with Passion. Create Memorable Experiences. Drive Event Success. Vidrio Birdie's Taverna Agora About Us At LM Restaurants, we believe great ...

Experienced Event Sales Manager - LM Restaurants Lead with Passion. Create Memorable Experiences. Drive Event Success. Vidrio | Birdie's | Taverna Agora About Us At LM Restaurants, we believe great ...

The Retail Event Manager is responsible for leading all retail operations during Carolina Hurricanes events, ensuring an exceptional fan shopping experience while maximizing sales, maintaining ...

Partner with Marketing on customer communications, content strategy, and event programming that ... Bachelor's Degree or equivalent Technical / Business experience Required Work Experience * 8+ years ...

Experience managing vendors, budgets, and multiple events simultaneously. * Proficiency in Microsoft Office. * Strong attention to detail with an eye for quality, food, and aesthetics. * Ability to ...

As an Event Marketing Manager, you will manage the strategy and execution of high-impact events ... At Genesys, we are redefining customer experience through empathy, AI-driven innovation, and global ...

Event Management * Be the primary operations liaison for assigned conferences and events ... Partner with the Virtual Events team to deliver a cohesive experience for virtual and in-person ...

Event Management * Be the primary operations liaison for assigned conferences and events ... Partner with the Virtual Events team to deliver a cohesive experience for virtual and in-person ...

Showing results 21-40

Event Experience Manager information

See Raleigh, NC salary details

$25.8K

$61K

$97.7K

How much do event experience manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for event experience manager in Raleigh, NC is $60,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $72,900.00 per year, depending on experience, location, and employer.

What does an event experience manager do?

An Event Experience Manager is responsible for designing, planning, and executing events with a focus on creating engaging and memorable experiences for attendees. Their role involves overseeing event logistics, coordinating with vendors and staff, managing budgets, and ensuring that the event aligns with the client's vision and goals. They also analyze attendee feedback and event outcomes to continuously improve future events. This position requires strong organizational, communication, and problem-solving skills to deliver seamless and impactful events.

What are the key skills and qualifications needed to thrive as an event experience manager?

To thrive as an Event Experience Manager, you need strong organizational skills, project management expertise, and experience in event planning, often supported by a degree in hospitality or a related field. Familiarity with event management software (such as Cvent or Eventbrite), budgeting tools, and CRM systems is typically required. Exceptional communication, creativity, and problem-solving abilities distinguish top performers in this role. These skills ensure the seamless coordination and delivery of memorable events that meet client objectives and exceed attendee expectations.

How does an event experience manager typically collaborate with other departments to ensure successful event execution?

An Event Experience Manager works closely with teams across marketing, sales, operations, and customer service to ensure every aspect of an event aligns with organizational goals and delivers a seamless experience for attendees. This often involves coordinating logistics with operations, aligning event messaging with marketing, and working with sales to support lead generation or client engagement. Effective communication and cross-functional teamwork are essential, as the manager must balance competing priorities, adapt plans based on feedback, and swiftly resolve any issues that arise before or during the event.

What is the difference between Event Experience Manager vs Event Coordinator?

AspectEvent Experience ManagerEvent Coordinator
Primary FocusDesigning and enhancing overall attendee experience, managing event flow, and ensuring engagementPlanning, organizing, and executing event logistics and details
Required SkillsCustomer experience, creative planning, vendor managementLogistics, scheduling, vendor coordination
Work EnvironmentCorporate, experiential marketing, large-scale eventsConferences, weddings, corporate events
Common CertificationsEvent planning, customer experience certificationsEvent planning certifications, project management

The main difference is that an Event Experience Manager focuses on creating memorable experiences and managing attendee engagement, while an Event Coordinator handles the logistical details of event planning. Both roles require strong organizational skills, but the Experience Manager emphasizes customer journey and satisfaction.

Member Experience Manager | Full-Time | Carolina Club UNC Alumni

Chapel Hill, NC • On-site

Oak View Group
Management of Companies and Enterprises • 51 - 200 employees

$55K - $75K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Oak View Group rating

6.6

Company rating: 6.6 out of 10

Based on 85 frontline employees who took The Breakroom Quiz


Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Member Experience Manager plays a pivotal role in curating and enhancing the unique culture of our alumni social club, driving member engagement, and fostering growth. This leadership position oversees all aspects of member experience, from onboarding new members to maintaining ongoing member satisfaction through targeted programming and personalized service.
This role pays an annual salary of $55,000-$75,000 and is bonus eligible.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until October 30, 2026.
About the Venue
The Carolina Club provides a home where alumni, friends of the university and the Chapel Hill community meet in the spirit of fellowship and camaraderie. The lives of our members are enriched through gracious hospitality & philanthropic values.
Responsibilities
Club Programming:
  • Design and oversee the execution of engaging, relevant events and experiences tailored to the interests of various member segments, in alignment with the club's standards of excellence and lifestyle expectations.
  • Design and execute meaningful programs that reflect the club's unique identity, membership needs, and brand positioning.
  • Oversee the planning of all member events and programs, incorporating feedback from members and committees.
Member Communications:
  • Develop and implement a comprehensive, multi-channel communication strategy that elevates and promotes the Club experience.
  • Ensure consistent messaging and storytelling to deepen member engagement and connection to the club.
Member Journey & Retention:
  • Lead the strategy for member engagement, retention, and satisfaction by closely monitoring member interactions, journey tracking, key performance indicators (KPIs) and member forecasting.
New Member Onboarding:
  • Oversee the entire onboarding process, including personalized welcome experiences, fostering connections within the club, gathering member intelligence, and ensuring name recognition and engagement from day one.
Team Leadership:
  • Manage and develop the Member Experience team, including hiring, training, and overseeing the Member Experience Coordinator and Concierge staff.
  • Lead and guide the Member Experience Team in the implementation of the strategic membership experience plan.
Data Analytics and Reporting:
  • Drive both quantitative goals, such as membership growth, and qualitative objectives, such as enhancing the overall member experience.
  • Using club data,manage budgeting processes, including forecasting for membership dues, resignations, and downgrades.
  • Lead project management, budget oversight, and ensure that all member-focused initiatives are delivered with the highest standard of service.
Qualifications
  • A bachelor's degree with a focus in business, communications, marketing, public relations, hospitality management, or a related field is required.
  • 3-5 years of experience in hospitality, customer relations, or marketing and communications. Preferred experience in member experience management, ideally within luxury, hospitality, or exclusive club environments.
  • Experience in event planning, creating memorable experiences that align with company values and meet high member expectations.
  • Previous roles in sales, relationship management, food and beverage operations, customer service, membership associations, or fundraising preferred.
  • Experience in leading a team or managing projects to successful outcomes.
  • Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
  • Proficient in CRM, Canva, and Social Media Marketing.
  • Strong analytical skills to forecast needs and track engagement metrics and drive growth strategies. Familiarity with CRM platforms, such as Salesforce, is required.
  • Due to the nature of the Social Club schedule, attendance is required on nights and weekends for large-scale events, which may include holidays.
  • This position is required to be onsite.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US