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Event Experience Manager Jobs (NOW HIRING)

CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years in the event management or related professional area. OR Bachelor's degree from an accredited university in Hotel and ...

Position Overview Woolpert is hiring a Client Experience Manager to join our dynamic Marketing Events team. This position reports to the Director, Client Experience and Events and plans and delivers ...

Your focus will be on delivering compelling event programs across various formats, including ... Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau ...

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Event Experience Manager information

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$26.5K

$62.7K

$100.5K

How much do event experience manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for event experience manager in the United States is $62,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What does an event experience manager do?

An Event Experience Manager is responsible for designing, planning, and executing events with a focus on creating engaging and memorable experiences for attendees. Their role involves overseeing event logistics, coordinating with vendors and staff, managing budgets, and ensuring that the event aligns with the client's vision and goals. They also analyze attendee feedback and event outcomes to continuously improve future events. This position requires strong organizational, communication, and problem-solving skills to deliver seamless and impactful events.

What are the key skills and qualifications needed to thrive as an event experience manager?

To thrive as an Event Experience Manager, you need strong organizational skills, project management expertise, and experience in event planning, often supported by a degree in hospitality or a related field. Familiarity with event management software (such as Cvent or Eventbrite), budgeting tools, and CRM systems is typically required. Exceptional communication, creativity, and problem-solving abilities distinguish top performers in this role. These skills ensure the seamless coordination and delivery of memorable events that meet client objectives and exceed attendee expectations.

How does an event experience manager typically collaborate with other departments to ensure successful event execution?

An Event Experience Manager works closely with teams across marketing, sales, operations, and customer service to ensure every aspect of an event aligns with organizational goals and delivers a seamless experience for attendees. This often involves coordinating logistics with operations, aligning event messaging with marketing, and working with sales to support lead generation or client engagement. Effective communication and cross-functional teamwork are essential, as the manager must balance competing priorities, adapt plans based on feedback, and swiftly resolve any issues that arise before or during the event.

What is the difference between Event Experience Manager vs Event Coordinator?

AspectEvent Experience ManagerEvent Coordinator
Primary FocusDesigning and enhancing overall attendee experience, managing event flow, and ensuring engagementPlanning, organizing, and executing event logistics and details
Required SkillsCustomer experience, creative planning, vendor managementLogistics, scheduling, vendor coordination
Work EnvironmentCorporate, experiential marketing, large-scale eventsConferences, weddings, corporate events
Common CertificationsEvent planning, customer experience certificationsEvent planning certifications, project management

The main difference is that an Event Experience Manager focuses on creating memorable experiences and managing attendee engagement, while an Event Coordinator handles the logistical details of event planning. Both roles require strong organizational skills, but the Experience Manager emphasizes customer journey and satisfaction.

What cities are hiring for Event Experience Manager jobs?

Cities with the most Event Experience Manager job openings:

What states have the most Event Experience Manager jobs?

States with the most job openings for Event Experience Manager jobs include:

What are popular job titles related to Event Experience Manager jobs?

For Event Experience Manager jobs, the most frequently searched job titles are:

Event Experience Manager

National Harbor, MD

Marriott
Traveler Accommodation • 10K+ employees

Full-time

Re-posted 24 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,191 frontline employees who took The Breakroom Quiz


Job description

JOB SUMMARY

Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years in the event management or related professional area.

OR

Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Assisting in Event Operations

Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies.

Serves as meeting planning advocate and liaison to all operational departments.

Assists with coordination of all convention group plans and catering needs with all required operational departments.

Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience.

Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO's), post-convention report and change logs.

Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary.

Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival.

Partners with Conference planning team to verify issues are identified and resolved.

Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production.

Resolves potential meeting or room set issues proactively.

Utilizes available resources to meet client requests or resolve client issues.

Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations.

Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

Coordinates and communicates event details both verbally and in writing to the client and property operations.

Responds to and handles guest problems and complaints.

Uses personal judgment and expertise to enhance the client experience.

Stays available to solve problems and/or suggest alternatives to previous arrangements.

Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click hereto learn more.

Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Employment Type: FULL_TIME

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