What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... You'll collaborate with the development team to improve our products, deliver remote support via ...
What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... You'll collaborate with the development team to improve our products, deliver remote support via ...
Technical Support Engineer
Atlanta, GA · On-site +1
What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... You'll collaborate with the development team to improve our products, deliver remote support via ...
Technical Support Engineer
Atlanta, GA · On-site +1
What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... You'll collaborate with the development team to improve our products, deliver remote support via ...
Work Location: Pune (Remote) Work shift: Rotational with 2 days per week off Primary ... Experience in a Technical Support environment. * Self-motivated and the ability to work ...
Work Location: Pune (Remote) Work shift: Rotational with 2 days per week off Primary ... Experience in a Technical Support environment. * Self-motivated and the ability to work ...
Azure Cloud Infra Support Engineer - Remote
Alpharetta, GA · On-site +1
$53.75 - $72/hr
Azure Cloud Infra Support Engineer Location: Alpharetta, Georgia 30005 - Remote Duration: 12 months ... Candidates will have the technical skills required to support these products on a Linux platform ...
Azure Cloud Infra Support Engineer - Remote
Alpharetta, GA · On-site +1
$53.75 - $72/hr
Azure Cloud Infra Support Engineer Location: Alpharetta, Georgia 30005 - Remote Duration: 12 months ... Candidates will have the technical skills required to support these products on a Linux platform ...
Technical Support Specialist - Remote
Atlanta, GA · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...
Quick apply
Technical Support Specialist - Remote
Atlanta, GA · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...
Technical Support Specialist
Atlanta, GA · On-site +1
$55K - $70K/yr
Our Orka platform enables developers and DevOps teams to orchestrate macOS and Apple silicon in the ... We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ...
Technical Support Specialist
Atlanta, GA · On-site +1
$55K - $70K/yr
Our Orka platform enables developers and DevOps teams to orchestrate macOS and Apple silicon in the ... We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ...
Technical Support Specialist
Atlanta, GA · On-site +1
This is a remote role. Candidates must be located in the Metro Atlanta, Georgia area for periodic travel to the office and company events. What You'll Do * Provide technical support for customers ...
Technical Support Specialist
Atlanta, GA · On-site +1
This is a remote role. Candidates must be located in the Metro Atlanta, Georgia area for periodic travel to the office and company events. What You'll Do * Provide technical support for customers ...
Technical Support Team Lead
Atlanta, GA · On-site +1
Manage the application support engineers, providing line management, mentoring and engagement ... Provide technical support to customers and serve as an escalation point both internally and ...
Technical Support Team Lead
Atlanta, GA · On-site +1
Manage the application support engineers, providing line management, mentoring and engagement ... Provide technical support to customers and serve as an escalation point both internally and ...
Technical Support Specialist - Tier II
Atlanta, GA · On-site +1
$2.0K/day
Use browser developer tools, server logs, API testing tools (like Postman), and database queries to ... remote.
Technical Support Specialist - Tier II
Atlanta, GA · On-site +1
$2.0K/day
Use browser developer tools, server logs, API testing tools (like Postman), and database queries to ... remote.
Technical Support Specialist
Atlanta, GA · Remote
$50K - $55K/yr
Basic knowledge of Technical Support processes, systems, and applications - e.g Intercom ... S., excluding Hawaii and Alaska. #LI-Remote Additional Information Values and Life at Xplor Our ...
New
Technical Support Specialist
Atlanta, GA · Remote
$50K - $55K/yr
Basic knowledge of Technical Support processes, systems, and applications - e.g Intercom ... S., excluding Hawaii and Alaska. #LI-Remote Additional Information Values and Life at Xplor Our ...
New
Technical Support Specialist
Atlanta, GA · On-site +1
$50K - $55K/yr
Basic knowledge of Technical Support processes, systems, and applications - e.g Intercom ... S., excluding Hawaii and Alaska. #LI-Remote Additional Information Values and Life at Xplor Our ...
New
Technical Support Specialist
Atlanta, GA · On-site +1
$50K - $55K/yr
Basic knowledge of Technical Support processes, systems, and applications - e.g Intercom ... S., excluding Hawaii and Alaska. #LI-Remote Additional Information Values and Life at Xplor Our ...
New
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Technical Support Analyst I
Alpharetta, GA · Remote
$40K - $67K/yr
Job Discipline Description Delivers remote (e.g., telephone, online) post-sale troubleshooting and ... technical support inquiries directly or indirectly through on-site and/or remote first-level ...
Technical Support Analyst I
Alpharetta, GA · Remote
$40K - $67K/yr
Job Discipline Description Delivers remote (e.g., telephone, online) post-sale troubleshooting and ... technical support inquiries directly or indirectly through on-site and/or remote first-level ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Engineering of distribution electrical projects through the entire project lifecycle: from ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Engineering of distribution electrical projects through the entire project lifecycle: from ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Atlanta, GA · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Evening Technical Support Engineer Remote information
What are the most commonly searched types of Technical Support Engineer Remote jobs in Georgia? The most popular types of Technical Support Engineer Remote jobs in Georgia are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 4 days ago
Job description
Customer at Tractian
The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers.
What you'll do
As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide timely solutions, and ensure exceptional client satisfaction. You'll collaborate with the development team to improve our products, deliver remote support via Helpdesk and email, and document actions in HubSpot CRM. Additionally, you'll create support materials and share your expertise to drive technical reliability and customer success.
Responsibilities
- Diagnose and troubleshoot mechanical issues using vibration spectrum analysis, advanced PdM tools, and customer-provided context.
- Resolve complex technical problems by delivering accurate and timely engineering solutions.
- Collaborate with the development team to report bugs and recommend improvements based on client feedback and technical insights.
- Deliver exceptional technical support via Helpdesk, email, and remote sessions, ensuring prompt issue resolution and thorough documentation in HubSpot CRM.
- Develop and maintain support resources, including documentation and knowledge bases, to empower both clients and the team with technical expertise.
- Foster customer satisfaction by actively listening to client needs and consistently providing outstanding service.
Requirements
- Vibration Analysis CAT III certification.
- At least 5 years of experience troubleshooting in industrial manufacturing environments.
- Ability to work Eastern Standard Time (EST) hours.
- Exceptional verbal and written communication skills, with the ability to convey technical concepts clearly.
- Comprehensive knowledge of industrial processes and PPCM (Planning, Programming, and Control of Maintenance) operational routines.
Compensation
Competitive Salary
Premium Medical, Dental, and Vision Coverage
Paid Time Off (PTO): 15 Days
401(k) Retirement Plan
Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.
Gympass Membership - Access a wide range of gyms and training programs.
Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities.
Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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