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Canon Medical Systems

Remote Support Engineer -MR/CT/VL

$86K - $138K/yr

Remote Support Engineer -MR/CT/VL - req1695 OVERVIEW The Customer Solutions Center (CSC) Remote ... Work day, evening, and overnight shifts on a rotating basis * Participate in a rotating weekend and ...

Amentum

Project Engineer - Remote (GRAD)

Philadelphia, PA · On-site +1

Project Engineer - Remote (GRAD) Our Telecommunications Group has been at the forefront of creating ... MS Access and/or VBA skills are desirable, but not required. * Must be willing and able to quickly ...

MWResource, Inc.

Power System Engineer

Taylor, TX · Remote

$42.30 - $59.15/hr

Power System Engineer REMOTE - CANDIDATE MUST LIVE AND WORK FROM THE UNITED STATES Taylor, TX ... Experience with Python, VBA, or another programming language. * Experience creating queries in ...

SAIC

Modeling and Simulation Engineer

Chantilly, VA · Remote

$120K - $160K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is looking for a Modeling and ... VBA, or STK (desired). • Drive, initiative, and the ability to excel in a fast paced, mission ...

MWResource, Inc.

Power System Engineer

Taylor, TX · Remote

$42.30 - $59.15/hr

Power System Engineer REMOTE - CANDIDATE MUST LIVE AND WORK FROM THE UNITED STATES Taylor, TX ... Experience with Python, VBA, or another programming language. * Experience creating queries in ...

MWResource, Inc.

Power System Engineer

Taylor, TX · On-site +1

$42.30 - $59.15/hr

Power System Engineer REMOTE - CANDIDATE MUST LIVE AND WORK FROM THE UNITED STATES Taylor, TX ... Experience with Python, VBA, or another programming language. * Experience creating queries in ...

paradigm

Medical Cost Projection Analyst

Tampa, FL · Remote

We are seeking a full-time, remote Medical Cost Projection Analyst. This position is responsible ... using database in programming tools. * Create visually appealing and accurate deliverables ...

paradigm

Medical Cost Projection Analyst

Tampa, FL · Remote

We are seeking a full-time, remote Medical Cost Projection Analyst. This position is responsible ... using database in programming tools. * Create visually appealing and accurate deliverables ...

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As of Aug 9, 2026, the average hourly pay for evening remote vba programmer in the United States is $44.38, according to ZipRecruiter salary data. Most workers in this role earn between $43.51 and $45.19 per hour, depending on experience, location, and employer.
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Evening Remote Vba Programmer jobs near you
Infographic showing various Evening Remote Vba Programmer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 58% Full Time, 36% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $92,320 per year, or $44.4 per hour.

Remote Support Engineer -MR/CT/VL

Canon Medical Systems

Remote

$86K - $138K/yr

Full-time

Re-posted 8 days ago

Job description

Remote Support Engineer -MR/CT/VL - req1695
OVERVIEW
The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon Medical Systems customers across multiple imaging modalities (CT, MR, XR, VL, UL). Operating within a 24/7 support environment, this role requires flexibility to work rotational shifts, including evenings, weekends, and holidays, to ensure continuous customer coverage and rapid issue resolution. This position emphasizes structured intake, Tier 1 triage excellence, and seamless escalation to Tier 2 resources, while maintaining a strong focus on customer experience, uptime, and operational efficiency Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.
RESPONSIBILITIES
This is a remote, home office based role in the USA. Prior Canon Medical Systems USA, Inc. Medical equipment experience required.
  • Serve as the first point of contact (Tier 1) for customer service requests, ensuring accurate intake, documentation, and prioritization of all cases
  • Perform remote troubleshooting and triage, leveraging remote connectivity tools, knowledge bases (e.g., Canon IQ / KMS), and diagnostic logs
  • Escalate complex issues to Tier 2 (TSE/NSE) with complete and structured case documentation
  • Ensure timely and accurate updates in Oracle Service Request (SR) system, maintaining compliance with service documentation standards
  • Support reduction of system downtime (MTTR/TTR) through efficient remote resolution and coordination
  • Collaborate with Field Service Engineers (FSEs), ASMs, and cross-functional teams to drive issue resolution
  • Participate in continuous knowledge capture and improvement initiatives, contributing to CSC workflows and knowledge systems
  • Adhere to CSC operational procedures, including call handling, escalation protocols, and customer communication standards
  • Shift Flexibility & Work Schedule Requirements:
    • This role operates within a 24/7/365 support model, requiring mandatory participation in a rotational shift schedule.
  • Candidates must be willing and able to:
    • Work day, evening, and overnight shifts on a rotating basis
    • Participate in a rotating weekend and holiday coverage schedule
    • Adjust schedules periodically based on business needs, call volume, and coverage gaps
  • Shift assignments may change based on:
    • Operational demand and service level requirements
    • CSC expansion phases and modality coverage needs
  • Employees are expected to demonstrate:
    • Schedule flexibility and reliability
    • Ability to transition effectively between shift types
    • Commitment to supporting a team-based coverage model
    • Required Qualifications

QUALIFICATIONS
  • Previous field service experience on demonstrating strong remote troubleshooting, problem solving, and analytical skills.
  • Thorough knowledge of Microsoft Office and Microsoft Windows.
  • Excellent listening, verbal, and written communications skills, including phone support and demonstrated ability to communicate technical terminology and instructions.
  • Ability to develop and maintain effective internal and external working relationships.
  • Ability to travel both nationally and internationally.
  • Experience interfacing with both internal team members and external customers as part of a solution-based service process.
  • Ability to stay calm in high pressure situations.
  • Willingness to be available 'after hours', or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
  • 2 Year / Associate's Degree in Biomedical Engineering, Electronics, or related technical field (or equivalent experience).
  • 3 years Combined field and technical support experience successfully servicing one or more of the following diagnostic imaging modality: (CT, MR, XR, VL, or UL).
  • Canon-specific equipment experience required.
  • Pay Information: Min: $86,000 to Max: $138,000 DOE

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About us!
Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.

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