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Evening Remote Student Support Jobs in Rochester, NH

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Evening Remote Student Support information

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$15

$27

$56

How much do evening remote student support jobs pay per hour?

As of May 30, 2026, the average hourly pay for evening remote student support in Rochester, NH is $27.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening Remote Student Support, and why are they important?

To thrive as an Evening Remote Student Support, you need strong problem-solving abilities, familiarity with educational platforms, and a background in academic advising or customer service. Proficiency with learning management systems (LMS), communication tools like Zoom or Microsoft Teams, and ticketing systems is typically required. Excellent communication, patience, and adaptability help build rapport and effectively assist students during non-traditional hours. These skills are crucial to providing timely and effective support, enhancing student satisfaction, and ensuring smooth learning experiences outside regular business hours.

What are the main challenges faced by Evening Remote Student Support staff, and how can they effectively manage them?

Evening Remote Student Support staff often navigate challenges such as assisting students across multiple time zones, handling a high volume of inquiries during peak evening hours, and maintaining clear communication without in-person cues. To manage these, it’s helpful to stay organized, utilize available digital communication tools efficiently, and proactively clarify students’ needs. Building strong collaboration with faculty and other support staff also ensures students receive timely and accurate assistance, even after traditional office hours.

What are Evening Remote Student Support roles?

Evening Remote Student Support roles involve assisting students with academic, technical, or administrative questions outside of regular school hours, typically during the evening. These professionals work remotely, providing support through phone, email, chat, or online platforms. Their responsibilities may include answering student inquiries, offering guidance on coursework, troubleshooting technical issues, and helping with enrollment or registration. The goal is to ensure students receive the help they need when traditional support offices are closed, enhancing their learning experience and success.

What is the difference between Evening Remote Student Support vs Evening Remote Academic Advisor?

AspectEvening Remote Student SupportEvening Remote Academic Advisor
CredentialsHigh school diploma or equivalent; some roles may require post-secondary courseworkBachelor’s degree or higher in education, counseling, or related field
Work EnvironmentRemote, flexible evening hours, supporting students with technical or academic issuesRemote, evening hours, providing academic guidance and program advising
Employer & IndustryEducational institutions, tutoring companies, online learning platformsColleges, universities, online education providers
Search & Comparison IntentSupport roles focused on technical or general student assistanceGuidance and academic planning roles for students

While both roles are remote and involve supporting students during evening hours, Evening Remote Student Support primarily focuses on technical help and general assistance, whereas Evening Remote Academic Advisor provides academic guidance and program advising. The latter typically requires higher education credentials and a background in education or counseling.

What are popular job titles related to Evening Remote Student Support jobs in Rochester, NH? For Evening Remote Student Support jobs in Rochester, NH, the most frequently searched job titles are:
Evening Remote Student Support jobs near you
Student - Research Support Assistant

Student - Research Support Assistant

Southern New Hampshire University

Manchester, NH • On-site, Remote

$12 - $15/hr

Part-time

Posted 5 days ago

Southern New Hampshire University rating

8.8

Company rating: 8.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

29th of 529 rated colleges and universities

Job description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.
The opportunity
At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.
Southern New Hampshire University is currently seeking a Research Support Assistant to aid in providing research support to Shapiro Library users. This position will work via channels such as live virtual chat and email. The Research Support Assistant will have working knowledge of the Shapiro Library website, including databases and FAQs, and uses these resources to guide library users and answer their questions. This position reports to the Research Support Manager. This is a part-time, hourly position for a student currently enrolled in a degree program at Southern New Hampshire University.
Essential Duties and Responsibilities:
  • Serves Shapiro Library users by providing research support services via chat and email
  • Develops working knowledge of Shapiro Library services and website, including databases, research guides, and FAQs
  • Assists members of the SNHU community with questions related to research and the Library, and refers to other departments as needed
  • Utilizes customer service techniques to effectively communicate with users and create a welcoming virtual library environment
  • Conducts basic keyword searches for topics to assist users with using the Library databases and has working knowledge of different Library databases and search techniques
  • Creates follow-up tickets for chats to be handled by librarians as needed
  • Refers to Research Support Manager for help as needed and flags questions for Research Support Manager's review or follow-up
  • Other duties as assigned.

Minimum Qualifications:
  • Enrolled in SNHU degree program
  • Proficiency in English is required
  • Punctual, courteous, respectful and reports to work as scheduled
  • Strong typing and written communication skills
  • Stable Internet connection and comfortability with learning new technology (LibApps)

Preferred Qualifications:
  • Prior customer service or library experience is a plus
  • Experience with utilizing libraries for research is a plus
  • Ability to work within a remote team environment

Learning Outcomes:
  • Career Readiness: Develop essential job skills such as punctuality, dependability, and strong communication
  • Professionalism: Learn the value of effective work habits and the importance of acting as an individual team member to contribute to shared goals of the larger workplace
  • Critical Thinking: Effectively search for and utilize data from multiple sources to solve problems and customer service inquiries

Available Hours: Tuesday through Sunday from 12 (noon) to 10 pm. Weekend availability is strongly preferred
Weekly Hours: 5-20 hours per week
Required Documents:
Please provide your class schedule along with a resume or a purpose statement detailing qualifications and interest in the role.
We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.
Compensation
The hourly pay range for this position is $12.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.

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