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Evening Remote Student Support Jobs in Texas (NOW HIRING)

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Evening Remote Student Support information

What is an evening remote student support?

Evening Remote Student Support roles involve assisting students with academic, technical, or administrative questions outside of regular school hours, typically during the evening. These professionals work remotely, providing support through phone, email, chat, or online platforms. Their responsibilities may include answering student inquiries, offering guidance on coursework, troubleshooting technical issues, and helping with enrollment or registration. The goal is to ensure students receive the help they need when traditional support offices are closed, enhancing their learning experience and success.

What are the key skills and qualifications needed to thrive as an evening remote student support?

To thrive as an Evening Remote Student Support, you need strong problem-solving abilities, familiarity with educational platforms, and a background in academic advising or customer service. Proficiency with learning management systems (LMS), communication tools like Zoom or Microsoft Teams, and ticketing systems is typically required. Excellent communication, patience, and adaptability help build rapport and effectively assist students during non-traditional hours. These skills are crucial to providing timely and effective support, enhancing student satisfaction, and ensuring smooth learning experiences outside regular business hours.

What are the main challenges faced by evening remote student support staff, and how can they effectively manage them?

Evening Remote Student Support staff often navigate challenges such as assisting students across multiple time zones, handling a high volume of inquiries during peak evening hours, and maintaining clear communication without in-person cues. To manage these, it’s helpful to stay organized, utilize available digital communication tools efficiently, and proactively clarify students’ needs. Building strong collaboration with faculty and other support staff also ensures students receive timely and accurate assistance, even after traditional office hours.

What is the difference between Evening Remote Student Support vs Evening Remote Academic Advisor?

AspectEvening Remote Student SupportEvening Remote Academic Advisor
CredentialsHigh school diploma or equivalent; some roles may require post-secondary courseworkBachelor’s degree or higher in education, counseling, or related field
Work EnvironmentRemote, flexible evening hours, supporting students with technical or academic issuesRemote, evening hours, providing academic guidance and program advising
Employer & IndustryEducational institutions, tutoring companies, online learning platformsColleges, universities, online education providers
Search & Comparison IntentSupport roles focused on technical or general student assistanceGuidance and academic planning roles for students

While both roles are remote and involve supporting students during evening hours, Evening Remote Student Support primarily focuses on technical help and general assistance, whereas Evening Remote Academic Advisor provides academic guidance and program advising. The latter typically requires higher education credentials and a background in education or counseling.

What cities in Texas are hiring for Evening Remote Student Support jobs?

Cities in Texas with the most Evening Remote Student Support job openings:

Teacher - Science 9-12 (Mesquite Virtual Learning)

Mesquite, TX • On-site, Remote

$43K - $57K/yr

Full-time

Re-posted 26 days ago


Job description


Teacher Compensation Plan
Shift Type: Full-Time
Wage/Hour Status: Exempt
Reports To: Principal (Academy) 
  





EMPLOYMENT BEGINS: 26-27


  PRIMARY PURPOSE:

To plan, develop, and implement an effective instructional program within a fully virtual environment that includes the best use of research findings, time, digital space, available technology, financial and community resources, so that student achievement will be maximized for students participating in the MVLE hybrid solution.

QUALIFICATIONS: 

Education/Certification:

  • Bachelor's Degree, with appropriate state certification for subject and level assigned
  • ESL (English as a Second Language) Supplemental Certification preferred
  • Special Education (SPED) Certification preferred
  • Successful experience (five or more years) as a teacher in the assigned core curricular area

Special Knowledge/Skills:

  • Demonstrate a cognitive understanding of the subject matter and pedagogical skills in his/her teaching field, specifically adapted for remote delivery.
  • Ability to implement IEP and 504 accommodations within a virtual learning platform.
  • Knowledge of English Language Learner (ELL) strategies for digital and asynchronous instruction.
  • Proficiency in the district's approved virtual learning program, such as Edmentum and communication tools like Google Meet.
  • Exhibit excellent public relations and interpersonal skills with students and parents in a non-traditional setting.

MAJOR RESPONSIBILITIES AND DUTIES:

  • Plan and provide appropriate learning experiences virtually; ensure the best use of time and digital space to keep hybrid students on track.
  • Actively monitor student pacing and performance data within the Edmentum and implement immediate remote interventions for students.
  • Conduct virtual office hours and scheduled remote check-ins to provide the human element of instruction for hybrid learners.
  • Work closely with campus-based staff to ensure the on-campus portion of the student's hybrid experience aligns with virtual progress.
  • Maintain accurate, complete, and correct records as required by law, district policy, and administrative regulation, specifically regarding SPED and ESL documentation.
  • Establish and maintain professional digital communication with students and parents
  • Identify the special needs of students and seek assistance of others as needed, ensuring all accommodations are met in the virtual environment.
  • Attend all required campus and district staff meetings virtually and maintain a professional remote workspace that reflects MISD standards.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

  •  None

WORKING CONDITIONS:

Mental Demands:

  • Communicating well, making multiple decisions regarding students' educational, physical, and emotional well-being, and maintaining emotional control under stress.
  • High level of cognitive focus required for digital multitasking and data analysis.

Physical demands/environmental factors:

  • Must maintain a professional office environment
  • Occasional irregular hours; must demonstrate flexibility to provide remote student support outside of traditional school hours as required by the program model
  • Prolonged and intensive use of computer and video conferencing equipment
  • Frequent sitting