2

Evening Remote Live Chat Jobs in Rochester, MI (NOW HIRING)

Field & Events Marketer

Detroit, MI · On-site +1

  • Medical

  • PTO

You can rally a team, brief executives, and chat up prospects on a show floor with equal ease ... Location and Work Authorization This is a fully remote role open to candidates based in the US or ...

Showing results 21-21

Evening Remote Live Chat information

What is an evening remote live chat job?

Evening Remote Live Chat jobs involve providing customer support or assistance via online chat platforms during evening hours, typically from home or another remote location. Employees in these roles interact with customers in real-time to answer questions, resolve issues, and provide information about products or services. These positions are popular for those seeking flexible schedules, and they often require strong communication skills, typing proficiency, and the ability to multitask. Many companies hire for these roles across various industries, including retail, technology, and healthcare.

What are the key skills and qualifications needed to thrive as an evening remote live chat agent?

To excel as an Evening Remote Live Chat Agent, you need strong written communication skills, fast typing ability, and prior experience in customer service or support roles. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask efficiently while maintaining professionalism during high-volume periods. These skills ensure timely, accurate, and positive customer experiences, which are crucial for customer satisfaction and retention in a remote support environment.

What are some common challenges faced by evening remote live chat agents, and how can they be managed?

Evening Remote Live Chat agents often encounter challenges such as handling high volumes of simultaneous customer inquiries, managing technical issues outside typical business hours, and maintaining focus during less traditional work hours. To manage these, agents can utilize chat management tools to prioritize and efficiently handle multiple conversations, ensure they have access to robust technical support resources, and establish a consistent evening routine to stay alert. Regular team check-ins and clear communication channels also help foster support and collaboration, even when working remotely during off-peak hours.

What is the difference between Evening Remote Live Chat vs Customer Service Representative?

AspectEvening Remote Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platform, evening hoursOffice or remote, phone and in-person interactions
Industry UsageCustomer support, tech, retailRetail, telecom, finance
Search & Comparison IntentRoles with online chat focus, evening shiftsTraditional customer support roles

Evening Remote Live Chat jobs primarily involve online customer support during evening hours, focusing on chat interactions. Customer Service Representatives may work in various settings, including phone or in-person, and may cover broader hours. Both roles require good communication skills, but Evening Remote Live Chat emphasizes digital communication and flexible scheduling.

What are popular job titles related to Evening Remote Live Chat jobs in Rochester, MI?

For Evening Remote Live Chat jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Evening Remote Live Chat jobs in Rochester, MI look for?

The top searched job categories for Evening Remote Live Chat jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Evening Remote Live Chat jobs?

Cities near Rochester, MI with the most Evening Remote Live Chat job openings:

Infographic showing various Evening Remote Live Chat job openings in Rochester, MI as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution.

Field & Events Marketer

Wing Assistant

Detroit, MI • On-site, Remote

Full-time

Medical, PTO

Re-posted 16 days ago


Job description

Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for traditional service businesses. Think of it like a startup within a corporate: fast moving and agile, with the stability of a corporate, and zero bureaucracy.
We're hiring a Field & Events Marketer to own our presence at industry events, tradeshows, and conferences across North America. You'll source the right shows, run them end to end, and be the person on the ground making sure every event drives real pipeline.
This is a hands-on role for someone 1-4 years into their career who loves logistics, thrives in fast-paced environments, and gets a kick out of pulling off a great event. You'll partner closely with sales, marketing, and product to turn booth space and badge scans into meetings, opportunities, and closed revenue.
Why This Role
You'll own a high-visibility function from day one. Every event is a chance to shape how customers, prospects, and the industry see us. If you want to grow fast, take real ownership, and build a portfolio of events you're genuinely proud of, this is the seat for you.
What You'll Do
  • Source and prioritize events. Research, evaluate, and recommend tradeshows, conferences, and industry events that align with our ICP and revenue goals. Own a rolling 12-month event calendar.
  • Negotiate and contract. Manage relationships with event organizers, vendors, and venues. Negotiate sponsorships, booth space, speaking slots, and add-ons to stretch every dollar.
  • Plan and execute end to end. Own every detail, including booth design and shipping, swag, collateral, lead capture, badge scanners, AV, catering, hotel blocks, and travel logistics for the team.
  • Be the on-site point of contact. Attend every event in person. Set up and tear down booths, troubleshoot in real time, and make sure our presence looks sharp from start to finish.
  • Prep the team. Brief attending team members on objectives, talking points, target accounts, and logistics. Make sure everyone knows where to be, when, and what to do.
  • Drive pipeline with sales. Partner with sales to book pre-show meetings, run dinners and customer events on-site, and ensure every lead is captured, qualified, and followed up on quickly.
  • Run pre- and post-event campaigns. Work with marketing on email outreach, landing pages, paid promotion, and social to drive booth traffic and meeting bookings before the show.
  • Own the budget. Manage event spend across the full calendar. Track costs, forecast accurately, flag risks early, and make smart trade-off decisions when priorities shift.
  • Define KPIs and report on results. Set clear KPIs for each event (leads, meetings, pipeline, ROI) and build clean post-event reports that show what worked, what didn't, and how to improve next time.

What We're Looking For
  • 1 to 4 years of experience in event marketing, field marketing, or event coordination, ideally B2B or tech.
  • A track record of organizing events end to end, even at smaller scale. You can point to shows you ran and what came out of them.
  • Experience managing an events budget. You know how to forecast, track spend, and make trade-offs to maximize ROI.
  • Comfortable defining KPIs and building reports that connect event activity to pipeline and revenue.
  • Genuinely into AI and using it to work smarter. You can show us specific projects, tools, or workflows where you've used AI to automate or improve your work as an events marketer (research, vendor outreach, post-event reporting, content drafting, lead enrichment, etc.). This is a must, not a nice to have.
  • Familiarity with HubSpot is sufficient on the CRM side; we'll take care of the rest.
  • Strong project management instincts. You stay on top of timelines, budgets, vendors, and dozens of moving pieces without dropping the ball.
  • Comfortable negotiating with vendors and event organizers to get the best terms.
  • Excellent communicator, written and in person. You can rally a team, brief executives, and chat up prospects on a show floor with equal ease.
  • Calm under pressure. Things go wrong at events; you problem-solve on your feet.
  • Willing and able to travel 30 to 50% during peak event seasons across North America, with potential European travel as we expand.

Location and Work Authorization
This is a fully remote role open to candidates based in the US or Canada. Because travel is core to the job, we need you to live within roughly an hour of a major airport hub with frequent direct flights. This keeps travel costs reasonable and gets you to events without painful layovers.
Qualifying US hubs include (but aren't limited to):
  • Atlanta (ATL), Boston (BOS), Charlotte (CLT), Chicago (ORD/MDW), Dallas (DFW), Denver (DEN), Detroit (DTW), Houston (IAH), Los Angeles (LAX), Miami (MIA), Minneapolis (MSP), New York (JFK/EWR/LGA), Philadelphia (PHL), Phoenix (PHX), San Francisco (SFO), Seattle (SEA), Washington DC (IAD/DCA).

Qualifying Canadian hubs:
  • Toronto (YYZ), Vancouver (YVR), Calgary (YYC), Montreal (YUL).

If you're near another major hub with strong direct connectivity to the cities where industry events typically happen (Las Vegas, Orlando, San Francisco, NYC, Chicago, Austin), we'd love to hear from you.
Work authorization: You must have the right to work in the country where you live. We are not able to offer visa sponsorship for this role.
Nice to have
  • Experience with event tools like Cvent, Splash, Bizzabo, or Goldcast.
  • Experience working with international events or vendors.
  • Background in B2B SaaS or a similar fast-paced tech environment.

$60,000 - $80,000 a year
- Competitive salary
- Performance-based bonuses
- Software for Upskilling & Productivity
- Paid Time Off
- Health Insurance
- High autonomy, low bureaucracy
- Fast-track to leadership for high performers
- Direct access to founding team
- High visibility, autonomy and ownership
Note: due to the seniority of this role, you are exempt from completing any initial assessments sent to you via email. If you do receive them, simply ignore them.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.