ZipRecruiter

Log In

2

Evening Remote Inbound Customer Service Jobs in Rochester, NY

next page

Showing results 1-20

All JobsEvening Inbound Customer Service JobsEvening Remote Inbound Customer Service JobsEvening Remote Inbound Customer Service Jobs in Rochester, NY

Evening Remote Inbound Customer Service information

See Rochester, NY salary details

$9

$16

$25

How much do evening remote inbound customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for evening remote inbound customer service in Rochester, NY is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Evening Remote Inbound Customer Service vs Evening Remote Technical Support?

AspectEvening Remote Inbound Customer ServiceEvening Remote Technical Support
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of specific products/software
Work EnvironmentHome-based, customer-facing calls, non-technical issuesHome-based, technical troubleshooting, product-specific support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service roles, inbound support jobsTechnical support roles, IT helpdesk jobs

While both roles are remote and involve inbound calls during evening hours, Evening Remote Inbound Customer Service focuses on general customer inquiries and non-technical issues, whereas Evening Remote Technical Support requires technical knowledge to troubleshoot products or software. The credentials and work environment overlap significantly, but technical support demands specialized skills and certifications.

What are the most commonly searched types of Remote Inbound Customer Service jobs in Rochester, NY? The most popular types of Remote Inbound Customer Service jobs in Rochester, NY are:
Evening Remote Inbound Customer Service jobs near you
Infographic showing various Evening Remote Inbound Customer Service job openings in Rochester, NY as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $34,002 per year, or $16.3 per hour.

Remote Customer Service and Sales | Bilingual(Spanish/English)

HMG Careers

Wadsworth, NY • Remote

$69K/yr

Full-time

Posted 27 days ago

Job description

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer

  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment

Qualities We Value

  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required

Qualifications

  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America

Responsibilities

  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them