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Overnight Remote Inbound Customer Service Jobs in Rochester, NY

ConServe

Customer Service Associate

Fairport, NY · Remote

$13.75 - $19/hr

Our Customer Service Associate will initiate first party calls on behalf of our clients with ... remote environment. Essential Duties & Responsibilities: * Act as our client's representative by ...

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All JobsOvernight Remote Inbound Customer Service JobsOvernight Remote Inbound Customer Service Jobs in Rochester, NY

Overnight Remote Inbound Customer Service information

See Rochester, NY salary details

$9

$16

$25

How much do overnight remote inbound customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for overnight remote inbound customer service in Rochester, NY is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Inbound Customer Service vs Overnight Remote Inbound Call Center Representative?

AspectOvernight Remote Inbound Customer ServiceOvernight Remote Inbound Call Center Representative
Primary RoleHandling customer inquiries, providing support, resolving issuesAnswering calls, assisting customers, processing transactions
Work EnvironmentRemote, home-based, computer and phone setupRemote, home-based, computer and phone setup
Required SkillsCommunication, problem-solving, product knowledgeCommunication, sales skills, product knowledge
Common CertificationsCustomer service certification often preferredCustomer service certification often preferred

Both roles involve remote, overnight work handling customer interactions. The main difference is that Customer Service focuses on support and issue resolution, while Call Center Representatives often handle inbound calls related to sales or transactions. Both positions require similar skills and certifications, making them closely related but distinct in their primary functions.

What are the most commonly searched types of Remote Inbound Customer Service jobs in Rochester, NY? The most popular types of Remote Inbound Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Overnight Remote Inbound Customer Service jobs? Cities near Rochester, NY with the most Overnight Remote Inbound Customer Service job openings:
Overnight Remote Inbound Customer Service jobs near you
Infographic showing various Overnight Remote Inbound Customer Service job openings in Rochester, NY as of June 2026, with employment types broken down into 65% Full Time, 26% Part Time, and 9% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,002 per year, or $16.3 per hour.

Customer Service Sales Representative

Zuzick & Associates

Rochester, NY • Remote

Full-time

Posted 18 days ago

Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k

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