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Evening Remote Inbound Customer Service Jobs in Rochester, NY

ConServe

Customer Service Associate

Fairport, NY · Remote

$13.75 - $19/hr

Our Customer Service Associate will initiate first party calls on behalf of our clients with ... remote environment. Essential Duties & Responsibilities: * Act as our client's representative by ...

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All JobsEvening Inbound Customer Service JobsEvening Remote Inbound Customer Service JobsEvening Remote Inbound Customer Service Jobs in Rochester, NY

Evening Remote Inbound Customer Service information

See Rochester, NY salary details

$9

$16

$25

How much do evening remote inbound customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for evening remote inbound customer service in Rochester, NY is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Evening Remote Inbound Customer Service vs Evening Remote Technical Support?

AspectEvening Remote Inbound Customer ServiceEvening Remote Technical Support
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of specific products/software
Work EnvironmentHome-based, customer-facing calls, non-technical issuesHome-based, technical troubleshooting, product-specific support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service roles, inbound support jobsTechnical support roles, IT helpdesk jobs

While both roles are remote and involve inbound calls during evening hours, Evening Remote Inbound Customer Service focuses on general customer inquiries and non-technical issues, whereas Evening Remote Technical Support requires technical knowledge to troubleshoot products or software. The credentials and work environment overlap significantly, but technical support demands specialized skills and certifications.

What are the most commonly searched types of Remote Inbound Customer Service jobs in Rochester, NY? The most popular types of Remote Inbound Customer Service jobs in Rochester, NY are:
Evening Remote Inbound Customer Service jobs near you
Infographic showing various Evening Remote Inbound Customer Service job openings in Rochester, NY as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $34,002 per year, or $16.3 per hour.

Customer Service Sales Representative

Zuzick & Associates

Rochester, NY • Remote

Full-time

Posted 18 days ago

Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k

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