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Evening Remote Inbound Customer Service Jobs in Rochester, NY

ConServe

Customer Service Associate

Fairport, NY · Remote

$13.75 - $19/hr

Our Customer Service Associate will initiate first party calls on behalf of our clients with ... remote environment. Essential Duties & Responsibilities: * Act as our client's representative by ...

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

Next Stop Travels

Travel Customer Representative

Rochester, NY · On-site +1

$15.75 - $21.50/hr

We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting ways. As a remote company, we value flexibility, creativity, and a passion ...

HMG Careers

Remote Sales and Service Advisor

Piffard, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Evening Remote Inbound Customer Service information

See Rochester, NY salary details

$9

$16

$25

How much do evening remote inbound customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for evening remote inbound customer service in Rochester, NY is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Evening Remote Inbound Customer Service vs Evening Remote Technical Support?

AspectEvening Remote Inbound Customer ServiceEvening Remote Technical Support
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of specific products/software
Work EnvironmentHome-based, customer-facing calls, non-technical issuesHome-based, technical troubleshooting, product-specific support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service roles, inbound support jobsTechnical support roles, IT helpdesk jobs

While both roles are remote and involve inbound calls during evening hours, Evening Remote Inbound Customer Service focuses on general customer inquiries and non-technical issues, whereas Evening Remote Technical Support requires technical knowledge to troubleshoot products or software. The credentials and work environment overlap significantly, but technical support demands specialized skills and certifications.

What remote jobs can I do in the evening?

Remote evening jobs include roles such as inbound customer service representatives, technical support agents, data entry clerks, and virtual assistants. These positions often require strong communication skills, familiarity with remote communication tools, and flexible schedules to accommodate evening hours.

How to make $1000 a week remote?

Earning $1000 a week as an evening remote inbound customer service representative typically requires working full-time hours at competitive pay rates, which often range from $12 to $20 per hour depending on the company. To reach this income, you may need to work 40-50 hours weekly, develop strong communication skills, and gain experience or certifications that can lead to higher-paying positions within customer service roles.

How much does Amazon pay for remote customer service?

Amazon's remote inbound customer service representatives typically earn an hourly wage ranging from $15 to $20, depending on experience and location. The role often includes benefits such as flexible schedules and training in customer service tools like Zendesk or Salesforce.

How to make $2000 a week working from home?

Earning $2000 weekly as an evening remote inbound customer service representative typically requires working full-time hours at competitive pay rates, which may range from $15 to $25 per hour depending on the company. Increasing income can involve handling higher call volumes, working overtime, or gaining specialized skills like technical support or multilingual abilities. Building experience and working for multiple clients or companies can also help reach higher weekly earnings.
What are the most commonly searched types of Remote Inbound Customer Service jobs in Rochester, NY? The most popular types of Remote Inbound Customer Service jobs in Rochester, NY are:
Evening Remote Inbound Customer Service jobs near you
Infographic showing various Evening Remote Inbound Customer Service job openings in Rochester, NY as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $34,002 per year, or $16.3 per hour.

Customer Service - Remote

Passport Equals Travel Adventures

Rochester, NY • Remote

$15.75 - $21.50/hr

Full-time

Posted 10 days ago

Job description

Job Description: Remote Travel Customer Service Representative.

Company Overview:

- We are a growing travel agency dedicated to creating personalized, stress-free travel experiences.

- We pride ourselves on excellent service, attention to detail, and building lasting relationships with our clients and fellow team members.

Job Summary:

- We are looking for a friendly, organized, and customer-focused Customer Service Representative to join our team.

- In this role, you will be the first point of contact for clients, helping them plan, manage, and enjoy their travel experiences from start to finish.

Role Description:

- The representative will handle inquiries from customers regarding travel planning, troubleshooting issues, and provide assistance to ensure customer satisfaction.

Responsibilities:

- Communicating with customers via phone, email, and chat.

- Resolving inquiries professionally.

- Maintaining comprehensive knowledge of travel products and services.

- Supporting clients throughout their travel experiences.

Key Responsibilities:

- Respond to customer inquiries via phone, email, and social media in a timely and professional manner.

- Assist clients with booking travel arrangements (flights, hotels, packages, excursions).

- Resolve customer issues and provide solutions with a positive attitude.

- Provide recommendations and travel advice tailored to clients' needs.

- Follow up with clients before and after trips to ensure satisfaction.

- Collaborate with team members to deliver excellent service.

- Previous experience in the travel or hospitality industry is a plus.

Qualifications:

- Passion for travel and helping others.

- Organized and detail-oriented.

- Excellent problem-solving abilities.

- Comfortable using computers, booking systems, and social media.

What We Offer:

- Flexible work environment.

- Opportunity to grow within the company.

- Travel perks and industry discounts (if applicable).

- Supportive and positive team culture.

Before scheduling, please confirm that you are a resident or citizen of one of the following eligible countries:

Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Ireland, Israel, Italy, Jamaica, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Portugal, Saint Kitts and Nevis, Saint Lucia, Spain, Sweden, Trinidad and Tobago, United Kingdom, United States, Uruguay.

How to Apply:

- Send a resume and short introduction about why you would be a great fit for us.

Apply