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Evening Operations Manager Jobs in Springfield, MA

Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ... Flexibility with working hours, including some evening and weekend work, a rotating on-call ...

Upsell Crew Member

Hartford, CT · On-site

$12 - $16/hr

Plan and review best practices with Operations Manager and General Manager as shows play off ... Flexible Schedule - this position is part time and seasonal, requiring evening and weekend hours.

Reporting to the Operations Manager, this hands-on role supports service coverage, quality control ... Schedule: Evening shifts, typically Sunday through Thursday, with some flexibility * Mileage ...

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Showing results 1-20

Evening Operations Manager information

See Springfield, MA salary details

$30.9K

$63.2K

$118.1K

How much do evening operations manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for evening operations manager in Springfield, MA is $63,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening Operations Manager, and why are they important?

To thrive as an Evening Operations Manager, you need strong leadership, organizational abilities, and experience in operations management, often supported by a relevant degree or equivalent work experience. Familiarity with scheduling software, inventory management systems, and basic HR or safety protocols is typically required. Excellent communication, problem-solving, and multitasking skills help you effectively manage staff and handle unexpected issues during evening shifts. These skills ensure smooth operations, staff productivity, and quick resolution of challenges outside standard business hours.

What are some unique challenges faced by an Evening Operations Manager, and how can they be addressed?

An Evening Operations Manager often encounters challenges such as managing reduced staffing levels, ensuring effective communication across shifts, and resolving unexpected issues that arise after standard business hours. To address these, it's important to implement clear handover procedures with daytime teams, maintain strong problem-solving skills, and cultivate a reliable network of on-call support. Success in this role often depends on adaptability and proactive leadership, ensuring smooth operations and high team morale during later shifts.

What are Evening Operations Managers?

Evening Operations Managers are professionals responsible for overseeing and coordinating business operations during the evening hours. They ensure that workflows run smoothly, supervise staff, address any issues that arise, and maintain safety and productivity standards after regular business hours. Their duties often include managing schedules, resolving customer or client concerns, and reporting on nightly activities to upper management. This role is common in industries that operate late hours, such as hospitality, healthcare, logistics, and retail.

What is the difference between Evening Operations Manager vs Night Supervisor?

AspectEvening Operations ManagerNight Supervisor
CredentialsTypically requires a management or operations certification, relevant experienceOften requires supervisory experience, sometimes certifications in safety or hospitality
Work EnvironmentOversees multiple departments, strategic planning, administrative tasksSupervises staff directly, handles daily operational issues during night hours
Employer & Industry UsageCommon in retail, hospitality, logistics, and facilities managementCommon in hospitality, retail, healthcare, and manufacturing sectors

The Evening Operations Manager focuses on overseeing overall operations during evening hours, including strategic and administrative duties. In contrast, the Night Supervisor typically manages staff and immediate operational issues on the ground. Both roles are essential for smooth night-time operations but differ in scope and responsibilities.

What are the most commonly searched types of Operations Manager jobs in Springfield, MA? The most popular types of Operations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Evening Operations Manager jobs? Cities near Springfield, MA with the most Evening Operations Manager job openings:
Operations Manager, US Pest

Operations Manager, US Pest

Rentokil

Southampton, MA

$57K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Rentokil rating

7.1

Company rating: 7.1 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

12th of 31 rated pest control companies


Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The primary purpose of this role is to oversee technician recruiting, hiring, ongoing training, coaching, development​, and regular cadence of accountability, in order to maximize technician success and retention, as well as to ensure overall service quality to maximize customer retention.

Key Performance Indicators

  • Customer Satisfaction & Retention

  • Technician Retention 

  • Technician Percentage of Staffing Budget (including productivity, timekeeping, and licensing)

  • Team Safety Performance

  • Route Completion

  • Branch Schedule Efficiency

  • Sales Growth

  • Service Cost Control (fleet maintenance, materials & supplies, hourly time management)

 

Principal Duties and Responsibilities

  • Oversee ongoing technician training, coaching, development​, and regular cadence of accountability, in order to maximize technician success and retention

  • Recruit / hire residential and/or commercial pest, termite, specialty, and lawn technicians to maintain appropriate staffing levels ​

  • Review and evaluate ongoing technician performance (via ride-a-longs and audits) ​

  • Respond diligently and compassionately to customer concerns

  • Ensure overall service quality to maximize customer retention 

  • Fill in periodically on customer appointments to help close any temporary staffing gaps​

  • Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively​

  • Ensure safety standards are met or exceeded and that all operations are in regulatory compliance​

  • Monitor and maintain inventory levels of pest / termite control and home services products​

CANDIDATE SUMMARY

Required Qualifications

Knowledge, Skills & Abilities

  • Adept at problem solving and identifying practical solutions​

  • Ability to effectively lead and motivate others​

  • Good aptitude for basic/intermediate math, for calculations related to sales/service​

  • Strong communication skills (verbal, written, presenting) ​

  • Ability to build rapport easily and establish trust with customers and employees​

 

Minimum Education Level/Certifications

  • High school diploma (or GED)​

  • Maintain licenses/certificates as required by federal, state, and/or local regulations​

  • Maintain valid driver’s license​

 

Physical Demands/Environmental Conditions

  • Moving up to 20 lbs by lifting, carrying, pushing, pulling, or repositioning objects

  • Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling

  • Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways

  • Going up and down stairs, ladders, scaffolding, ramps, and poles

  • Operating a motor vehicle safely

  • Ensuring vehicle and other equipment is maintained and kept clean

  • Wearing personal protective equipment, including OSHA-compliant respirators

  • Having healthy vision to perform detail-oriented activities at distances close to the eyes or within arm’s reach

  • Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold)

  • Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/wk) schedule during peak season

 

Travel Requirement

Travel up to 100% of time within assigned territory(s)

Base Pay RangeYearly: $57,000.00 - $92,000.00

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes: 
Professional and Personal Growth

  • Multiple avenues to grow your career 

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.


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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

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