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Evening Customer Service Researcher Jobs (NOW HIRING)

AppleOne

Customer Service & Research

Buffalo, NY

$18/hr

Job Summary We are seeking a Customer Service Research Communicator for a contract, temporary-to-permanent opportunity in Buffalo, NY. This role is a great fit for someone who enjoys speaking with ...

Victory Automotive Group

Evening Receptionist

Chicago, IL

$16.25 - $21.50/hr

Our continued commitment is to improve our dealerships and services to satisfy our customers' wants ... Available to work in the evening * Customer Service experience preferred * Professional and ...

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How much do evening customer service researcher jobs pay per year?

As of Jun 12, 2026, the average yearly pay for evening customer service researcher in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.
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Evening Customer Service Researcher jobs near you
Customer Service & Research

Customer Service & Research

AppleOne

Buffalo, NY

$18/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Job Summary
We are seeking a Customer Service Research Communicator for a contract, temporary-to-permanent opportunity in Buffalo, NY. This role is a great fit for someone who enjoys speaking with people, asking structured questions, and accurately capturing information in a professional call center environment.
As a Customer Service Research Communicator, you will make outbound calls to customers, prospects, or survey participants, conduct phone interviews, and document responses with accuracy and care. This position offers a consistent weekday schedule, clear expectations, and a supportive team environment designed to help communicators succeed.
Candidates who enjoy routine, professional communication, positive teamwork, and meaningful customer outreach can thrive in this role. Dependable individuals with strong listening skills, attention to detail, and a customer-focused mindset will have the opportunity to grow into a long-term position.
Key Responsibilities
- Make outbound customer service and research calls to customers, prospects, or survey participants.
- Conduct structured phone interviews and guide participants through survey questions.
- Capture, enter, and document customer responses accurately and in a timely manner.
- Maintain a professional, courteous, and positive phone presence during every interaction.
- Follow call scripts, structured questions, and internal processes to support consistent data collection.
- Assist with additional customer outreach, administrative, or call center tasks as needed.
Compensation and Benefits
- Compensation: $18 per hour.
- Schedule: Monday through Friday, 8:00 AM to 4:30 PM.
- Job Type: Contract/Temporary.
- Status: Temporary-to-permanent.
- Location: Buffalo, NY.


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company Description

This company offers growth and a great group of people to work with.
AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964

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