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Evening Customer Service Remote Jobs in Alberta (NOW HIRING)

HMG Careers

Remote Sales and Service Advisor

Okotoks, AB · Remote

CA$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Sales and Service Advisor

Brooks, AB · Remote

CA$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Airdrie, AB · Remote

CA$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

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Showing results 21-40

All JobsEvening Customer Service JobsEvening Customer Service Remote JobsEvening Customer Service Remote Jobs in Alberta

Evening Customer Service Remote information

See Alberta salary details

$8

$17

$32

How much do evening customer service remote jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for evening customer service remote in Alberta is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.99 per hour, depending on experience, location, and employer.

What is an evening customer service remote?

An Evening Customer Service Remote position involves providing customer support and resolving inquiries during evening hours, typically from a location outside of a traditional office, such as your home. Employees in this role assist customers via phone, email, chat, or other online platforms, addressing questions, processing orders, and handling complaints. This job is ideal for those who need flexible hours and are comfortable working independently using various communication technologies. Strong communication skills, problem-solving abilities, and a reliable internet connection are important for success in this remote position.

What are the key skills and qualifications needed to thrive as an evening customer service remote?

To thrive as an Evening Customer Service Remote representative, you generally need strong communication skills, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with CRM software, ticketing systems, and basic computer operations is typically required, along with proficiency in remote collaboration tools. Outstanding candidates demonstrate patience, adaptability, and self-motivation to handle inquiries and resolve issues independently during non-traditional hours. These skills ensure efficient service delivery, customer satisfaction, and effective teamwork in a virtual environment.

What are some common challenges faced by evening customer service remote representatives, and how can they be managed?

Evening customer service representatives working remotely often encounter challenges such as managing work-life boundaries, staying motivated during less traditional hours, and handling escalated issues with limited real-time support from supervisors. To address these, it's important to establish a dedicated workspace, maintain a consistent schedule, and proactively communicate with team members through chat or collaboration platforms. Many companies also offer virtual meetings and resources to ensure evening staff feel connected and supported, helping to create a positive and productive remote work environment.

What is the difference between Evening Customer Service Remote vs Evening Technical Support Remote?

AspectEvening Customer Service RemoteEvening Technical Support Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical troubleshooting, problem-solving
Employer & Industry UsageCall centers, retail, service providersIT companies, tech support firms, software providers
Common Search & Comparison IntentUnderstanding job duties, hours, payTechnical skills, certifications, troubleshooting tasks

While both roles are remote and involve customer interaction during evening hours, Evening Customer Service Remote focuses on general customer support and communication skills, whereas Evening Technical Support Remote requires technical knowledge and troubleshooting skills. The choice depends on your technical background and career interests.

What are popular job titles related to Evening Customer Service Remote jobs in Alberta?

For Evening Customer Service Remote jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Evening Customer Service Remote jobs in Alberta look for?

The top searched job categories for Evening Customer Service Remote jobs in Alberta are:

What cities in Alberta are hiring for Evening Customer Service Remote jobs?

Cities in Alberta with the most Evening Customer Service Remote job openings:

Evening Customer Service Remote jobs near you
Infographic showing various Evening Customer Service Remote job openings in Alberta as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,328 per year, or $17.9 per hour.

Customer Experience Representative

Ainsworth Inc.

Edmonton, AB • On-site, Remote

Full-time

Medical, Dental, PTO

Posted 27 days ago

Job description

If you thrive in a team-oriented workplace that challenges your skills, drives your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today! 
 
Job Summary:
 
At GDI Ainsworth, our customers are our top priority.  As Customer Experience Representatives (CER’s) you will believe in high-quality customer experiences.  Using phone calls and emails as your everyday working tools, you will be there to listen, support and problem solve our GDI Ainsworth clients requests.  We are looking for candidates who enjoy a challenging workday and who love helping customers.
 
Key Responsibilities:
 
  • Receive calls or emails requests from clients for various reasons related to service or daily operations of their sites. 
  • Responding efficiently and accurately to caller, explaining possible solutions and ensuring that clients feel supported and valued. 
  • Engaging in active listening with callers, confirming or clarifying information. 
  • Develop and maintain an understanding and working knowledge of our Remote Building Automation Alarms (RBAS) with an emphasis on triaging and acting upon remote monitoring system alarms.   
  • Create and complete work order requests on all incoming calls and email requests.   
  • Manage Work Order requests, close outs from client platforms to ensure SLA requirements are met. 
  • Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner 
  • The CER is to monitor the SLA commitments on all work orders and if the SLA is at risk or will not be achieved, they will raise the issue with the appropriate department. 
  • Adhere to the Company’s Quality System operating procedures. 
  • Perform other duties as assigned by Management. 
Qualifications:
 
  • 1-3 years of previous experience in a customer service/support role preferably within a service industry 
  • College/university graduate or equivalent work experience 
  • Experience working in HVAC/Building Automation industry or a related field is an asset.  
  • Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required 
  • Exceptional customer service, active listening, verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Proficiency with computers, especially with CRM software, and strong typing skills.
  • Ability to ask prying questions and diffuse tense situations.
  • Must be available to attend and successfully complete a two (2) week full-time paid training program. 
 Availability:
Available to work morning, afternoon, and rotational weekend shifts (Saturday).  
 
Why work at GDI Ainsworth? 
 
GDI Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:
 
Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation
Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives
Flexibility: Hybrid working models, where applicable
Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company
 
While we appreciate all the applications we receive, we advise that only candidates under consideration will be contacted.
 
GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.
 
GDI Ainsworth is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.