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Evening Customer Service Email Response Jobs in Rio Rancho, NM

Roadrunner Veterinary Medicine LLC

Be Seen First

Customer Service Representative

Los Lunas, NM · On-site

$14 - $20/hr

Answer phone calls, text messages and emails. * Schedule appointments. * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve ...

Roadrunner Veterinary Medicine LLC

Be Seen First

Customer Service Representative

Los Lunas, NM · On-site

$14 - $20/hr

Answer phone calls, text messages and emails. * Schedule appointments. * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve ...

HMD Transport

Customer Service Representative

Albuquerque, NM · On-site

$14.50 - $19.75/hr

The company's aggressive sales approach and the quality of service are the basis for our strong ... Answer incoming calls and emails from customers. * Provide assistance and information to all ...

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All JobsEvening Customer Service Email Response JobsEvening Customer Service Email Response Jobs in Rio Rancho, NM

Evening Customer Service Email Response information

See Rio Rancho, NM salary details

$9

$17

$25

How much do evening customer service email response jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for evening customer service email response in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is the difference between Evening Customer Service Email Response vs Customer Support Representative?

AspectEvening Customer Service Email ResponseCustomer Support Representative
Work HoursPrimarily evening shifts, often part-time or flexibleTypically full-time, standard business hours or shift-based
Communication ModePrimarily email and written correspondencePhone, chat, email, and in-person interactions
Work EnvironmentRemote or office-based, focused on written communicationOffice, call centers, or remote, with varied communication channels
Required SkillsExcellent written communication, patience, and attention to detailStrong communication, problem-solving, and multitasking skills

While both roles involve assisting customers, the Evening Customer Service Email Response focuses on handling customer inquiries via email during evening hours, emphasizing written communication. In contrast, a Customer Support Representative interacts through multiple channels and may work during regular or varied hours, providing more comprehensive support across different platforms.

What are the most commonly searched types of Customer Service Email Response jobs in Rio Rancho, NM? The most popular types of Customer Service Email Response jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Evening Customer Service Email Response jobs? Cities near Rio Rancho, NM with the most Evening Customer Service Email Response job openings:
Evening Customer Service Email Response jobs near you

Customer Service Representative (CSR)

LB Capital Inc.

Albuquerque, NM

$15.50 - $21/hr

Other

Posted 11 days ago

Job description

Position: Inside Sales Representative - ServiceTitan Expert
Job Summary: We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As a ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers.
Responsibilities:
  • Utilize ServiceTitan software to manage and maintain customer service operations effectively.
  • Interact with customers via phone, email, and chat to address their queries, concerns, and service requests.
  • Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system.
  • Schedule appointments, dispatch field technicians, and coordinate service assignments through ServiceTitan's scheduling and dispatching features.
  • Provide guidance and assistance to field technicians regarding job details, client requirements, and service updates via ServiceTitan's mobile app.
  • Collaborate with other departments, including sales, operations, and technical teams, to resolve customer issues promptly and ensure a seamless customer experience.
  • Maintain a thorough understanding of the ServiceTitan software, including updates and new features, and provide training and support to other team members as needed.
  • Proactively identify opportunities to optimize ServiceTitan workflows and propose improvements to enhance overall efficiency and customer satisfaction.
  • Prepare and maintain accurate reports, documentation, and records related to customer interactions, service requests, and job statuses within ServiceTitan.
  • Uphold a high level of professionalism and empathy in all customer interactions, ensuring a positive and customer-centric experience throughout.
Requirements:
  • Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service.
  • Proficiency in using ServiceTitan or similar field service management software is essential.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly and effectively.
  • Exceptional organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Detail-oriented mindset with a focus on accuracy and data integrity when working with ServiceTitan.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Familiarity with the field service industry and an understanding of service workflows is a plus.
  • Flexible availability to accommodate varying shifts, including weekends and holidays if required.

Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our commitment to delivering outstanding customer service and streamlined operations. Apply now and become a valuable member of our organization!

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