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Evening Customer Service Email Response Jobs in Rio Rancho, NM

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Evening Customer Service Email Response information

See Rio Rancho, NM salary details

$9

$17

$25

How much do evening customer service email response jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for evening customer service email response in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is the difference between Evening Customer Service Email Response vs Customer Support Representative?

AspectEvening Customer Service Email ResponseCustomer Support Representative
Work HoursPrimarily evening shifts, often part-time or flexibleTypically full-time, standard business hours or shift-based
Communication ModePrimarily email and written correspondencePhone, chat, email, and in-person interactions
Work EnvironmentRemote or office-based, focused on written communicationOffice, call centers, or remote, with varied communication channels
Required SkillsExcellent written communication, patience, and attention to detailStrong communication, problem-solving, and multitasking skills

While both roles involve assisting customers, the Evening Customer Service Email Response focuses on handling customer inquiries via email during evening hours, emphasizing written communication. In contrast, a Customer Support Representative interacts through multiple channels and may work during regular or varied hours, providing more comprehensive support across different platforms.

What are the most commonly searched types of Customer Service Email Response jobs in Rio Rancho, NM? The most popular types of Customer Service Email Response jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Evening Customer Service Email Response jobs? Cities near Rio Rancho, NM with the most Evening Customer Service Email Response job openings:
Customer Service Representative

$15 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Customer Service Representative
Employment Type: Full Time , Entry Level
Department: Customer Service
 
CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
Skills and attributes for success:
- Reply to calls and emails from the public.
- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.
- Document your communications in our database.

Qualifications:
-         Fully fluent in English and/or Spanish (both written and verbal)
-         High School diploma or General Educational Development (GED) certificate
-         Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation

Ideally, you will also have:
- Ability to follow policies, procedures, and regulations.
- Ability to navigate a content management system, other applications and related web sites.
- Strong written and verbal communication skills.
- Excellent customer service, dependability and time management skills.
- Keyboarding proficiency of at least 40 words per minute.
- Call Center (omnichannel) background a plus.
 
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Phone: +1 (888) 680-5916
Email: [email protected]
 
 
$15 - $16 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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