Full-Time | Competitive Salary + Lucrative Bonus Structure
Job Type: Full-time
Work Location: In person
Are you an experiencedย retail sales manager,ย spa manager, orย salon leaderย looking to grow your career in theย beauty and wellness industry? Joinย European Wax Center, the nationโs leading expert inย body waxing services, and lead a high-performing team in delivering exceptional guest experiences.
Job Summary
As aย Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. Youโll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.
Key Responsibilities
- Lead and manage a team ofย Guest Service Associatesย andย Licensed Wax Specialists
- Drive center performance throughย sales goals,ย membership growth, andย guest retention
- Oversee scheduling, inventory, payroll, and daily operations
- Ensure compliance withย health and safety regulationsย and brand standards
- Provide coaching, training, and performance feedback to team members
- Resolve guest concerns with professionalism and care
- Learn and develop a deep understanding of KPIโs and speak to financial acumen
Qualifications
- 2+ years of experience inย retail sales management,ย spa/salon operations, orย hospitality leadership (or equivalent educational background)
- Strongย salesย background preferred
- Proven ability to lead and motivate a team
- Established history of managing multiple direct reports
- Strong communication, organizational, and problem-solving skills
- Sales-driven with a focus onย customer service excellence
- Flexible availability, including evenings and weekends
- Growth mindset is key!
Benefits (subject to eligibility)
- Competitive base salary + monthly performance bonuses
- Paid time off (PTO) and holidays
- Generous benefits package, including 401k with match, health, vision, dental and more!
- Discounts on waxing services and retail products
- Ongoing training andย career development opportunities
- Supportive, empowering, and inclusive work environment
Perksย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
- Daily Payย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
- Employee Assistance Programย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
- Team Member Assistance Fundย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
- Culture Committee - Have fun while being the best!ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
- Referral Bonus - Generous Incentive to hire all roles!ย ย ย ย ย ย ย
Why Join European Wax Center?
Weโre more than just waxingโweโre a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.
Knowledge and Skill Requirements:
โข ย Understands the business of Revealing Beautiful Skin and is able to utilize Key Performanceย
Indicators to drive positive business performance.
โข ย Places the guest first. Coaches Associates to connect with our guests. Builds brand loyalty andย
establishes a loyal guest base through their behavior, product presentation and service.
โข ย Is self-motivated and a go getter. Is accountable, punctual, organized, and reflects theย
Brand.
โข ย Leads and inspires by example, regularly encourages fact based solutions and celebrates theย
success of others.
โข ย Will have an open and flexible schedule
โข ย Ability to communicate effectively through written and verbal interactions.
โข ย Ability to learn and operate a POS system.
โข ย Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 poundsย
occasionally.
โข ย Ability to stand and work on the floor for extended periods of time - 80% or more of totalย
shift.
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