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Essilor Laboratories Jobs (NOW HIRING)

Essilor

Representative- Cust Svc

Shorewood, IL

$16.25 - $22/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ...

Essilor

Account Representative

Saint Louis, MO

... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ... Determine customer needs and positioning Essilor's premium branded products and Customer ...

Essilor

Associate Technician

Farmingdale, NY

$18 - $28.37/hr

... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ... If this describes you, consider aligning your career with Essilor. MAJOR DUTIES AND ...

Essilor

Associate Technician

Aurora, IL

... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ... If this describes you, consider aligning your career with Essilor. MAJOR DUTIES AND ...

Essilor

Associate Technician

Farmingdale, NY

$18 - $28.37/hr

... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ... If this describes you, consider aligning your career with Essilor. MAJOR DUTIES AND ...

Essilor

Customer Service Representative

Saint Louis, MO

$14.75 - $20/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ...

Essilor

RxO - Distribution Clerk 2 (1st Shift)

Jefferson, LA

$14.50 - $17.75/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ...

Essilor

D/L - Distribution Clerk 2

Green Bay, WI

$15.25 - $18.75/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ...

Essilor

Distribution Clerk 4PM-12AM

Greensboro, NC · On-site

$15.25 - $18.75/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ...

Essilor

Distribution Clerk -1st shift

Saint Louis, MO · On-site

$14.50 - $17.75/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ...

Essilor

Distribution Clerk -3rd Shift

Saint Louis, MO · On-site

$14.50 - $17.75/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ...

Essilor

Driver

Caguas, PR

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ...

Essilor

RxO - Distribution Clerk 2 (B Shift)

Groveport, OH · On-site

$15 - $18.25/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... laboratories. In our dynamic environment, fueled by technology and innovation, our people have the ...

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Essilor Laboratories information

See salary details

$26.5K

$62.8K

$147.5K

How much do essilor laboratories jobs pay per year?

As of Sep 7, 2026, the average yearly pay for essilor laboratories in the United States is $62,809.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are Essilor Laboratories?

Essilor Laboratories are specialized facilities operated by Essilor, a global leader in the design, manufacture, and distribution of ophthalmic lenses. These labs are responsible for producing prescription eyeglass lenses, including custom and specialty lenses, using advanced technologies and precise manufacturing processes. Essilor Laboratories also provide lens finishing, coating, and quality control services to ensure that customers receive high-quality vision correction products. Their network of labs serves eye care professionals worldwide, supporting innovation and customer satisfaction.

What are the key skills and qualifications needed to thrive at Essilor Laboratories, and why are they important?

To excel at Essilor Laboratories, you typically need knowledge of optical manufacturing processes, quality control procedures, and a background in science or engineering. Familiarity with lens fabrication equipment, laboratory management systems, and safety protocols is often required. Attention to detail, teamwork, and problem-solving abilities are crucial soft skills for ensuring precision and efficiency. These competencies are vital for delivering high-quality optical products, maintaining safety standards, and supporting innovation in a laboratory environment.

What are some common challenges faced by employees working in Essilor Laboratories, and how can they be addressed?

Employees at Essilor Laboratories often face the challenge of maintaining high precision and quality standards while working with complex optical equipment and materials. Meeting tight production deadlines and adapting to evolving technologies can also be demanding. To address these challenges, team members are encouraged to participate in ongoing training programs, collaborate closely with colleagues for troubleshooting, and follow strict safety and quality protocols. Supportive management and well-structured workflows help create a collaborative environment where employees can learn and grow.

What is the difference between Essilor Laboratories vs Opticians?

AspectEssilor LaboratoriesOpticians
CredentialsTypically no formal credentials required; may include technical training in lens manufacturingLicensed or certified in optical dispensing, often requiring state licensure
Work EnvironmentManufacturing facilities, laboratories, production linesRetail stores, optical clinics, customer service settings
Employer & Industry UsagePart of lens manufacturing and distribution industry, working with optical retailersCustomer-facing role in optical retail and healthcare

Essilor Laboratories focus on manufacturing and producing lenses, often working behind the scenes in labs. Opticians, on the other hand, interact directly with customers, fitting and dispensing eyewear. While both roles are integral to the eyewear industry, they differ in responsibilities, credentials, and work environments.

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Cities with the most Essilor Laboratories job openings:

What states have the most Essilor Laboratories jobs?

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Essilor Laboratories jobs near you
Infographic showing various Essilor Laboratories job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $62,809 per year, or $30.2 per hour.

Representative- Cust Svc

Essilor

Shorewood, IL

$16.25 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

9th of 40 rated optical retailers

Job description

Requisition ID: 942883 
Store #: E01318 Ops - Cust Svc - General EXPRT 
Position: Full-Time 
Total Rewards: Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The primary focus of this position is to act as Customer Service Representative, as part of Essilor Luxottica Canada. To provide top quality service to our customers. Duties in this position are usually repetitive, requiring medium to high analysis and use of individual judgment. Specific duties for this position include answering phones, taking orders, assisting customers with inquiries and following through on customer inquiries. Supervision ranges from close to general.

MAJOR DUTIES AND RESPONSIBILITIES 

  • Perform all duties in compliance with company policies, maintaining punctuality and availability for overtime as needed.
  • Engage in 50-100 customer interactions daily, including price quotes, order processing, adjustments, cancellations, and shipping instructions.
  • Provide excellent written and verbal communication, ensuring positive customer experiences and driving revenue growth.
  • Resolve customer issues using department tools, expertise, and business judgment to enhance satisfaction and retention.
  • Answer inbound calls, address customer concerns, enter orders, process redos, respond to technical questions, and conduct outbound calls as necessary.
  • Serve as a positive role model, demonstrating continuous improvement and supporting company objectives.
  • Ensure productivity and quality standards are met to exceed customer expectations.
  • Use courteous, professional language and work effectively within a team environment.
  • Troubleshoot complex customer issues, manage late job lists, and communicate with internal teams to expedite solutions.
  • Investigate and resolve shipping and delivery concerns, acting as a liaison between the lab and inter-company laboratories

BASIC QUALIFICATIONS

  • High school diploma or equivalent preferred.
  • Previous customer service experience or relevant training.
  • Strong communication skills, including the ability to write and comprehend short correspondence.
  • Professional and courteous demeanor in customer interactions.
  • Basic math proficiency and ability to multitask effectively.
  • Strong judgment and decision-making skills.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook).
  • Keyboarding skills, including 10-key and typing speed of 35-40 WPM.

PREFERRED QUALIFICATIONS

  • 2-4 years of customer service experience.
  • Experience in a telephone or direct customer contact role.

Pay Range: 17.99  - 24.91 

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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