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Ericsson Network Operations Technician Jobs (NOW HIRING)

Network Operations Technician

Rochester, NY · On-site

$25.24 - $33.94/hr

As a Network Operations Technician, you'll play a critical role in maintaining network reliability and supporting our customers and field teams. Key responsibilities include: * Monitor network ...

Nex-Tech is seeking a Network Operations Technician to monitor, maintain, and troubleshoot network systems supporting internet, voice, and data services. This role plays a critical part in ensuring ...

Nex-Tech is seeking a Network Operations Technician to monitor, maintain, and troubleshoot network systems supporting internet, voice, and data services. This role plays a critical part in ensuring ...

NETWORK OPERATIONS TECHNICIAN (STARLINK) As a Network Operations Technician, you will be directly responsible for operating the growing Starlink Network as we scale to millions of users around the ...

NETWORK OPERATIONS TECHNICIAN (STARLINK) As a Network Operations Technician, you will be directly responsible for operating the growing Starlink Network as we scale to millions of users around the ...

NETWORK OPERATIONS TECHNICIAN (STARLINK) As a Network Operations Technician, you will be directly responsible for operating the growing Starlink Network as we scale to millions of users around the ...

ProInfoNet is seeking a skilled Network Operations Technician II to join our Network Operations Center (NOC) team. This role is responsible for monitoring, maintaining, and troubleshooting ProInfoNet ...

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Ericsson Network Operations Technician information

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How much do ericsson network operations technician jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ericsson network operations technician in the United States is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $30.05 per hour, depending on experience, location, and employer.

What are popular job titles related to Ericsson Network Operations Technician jobs?

For Ericsson Network Operations Technician jobs, the most frequently searched job titles are:

Infographic showing various Ericsson Network Operations Technician job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,796 per year, or $26.8 per hour.

Network Operations Technician

Rochester, NY • On-site

Greenlight Networks
Internet and IT • 11 - 50 employees

$25.24 - $33.94/hr

Full-time

Medical, Retirement

Posted 13 days ago


Job description

Greenlight Networks is a leading ultra-high-speed broadband provider delivering internet services at speeds up to 1 Gigabit per second for residential and small business customers. As we continue to grow, we're looking for a Network Operations Technician to join our Network Operations team and help deliver an exceptional customer experience.

This role is ideal for a technically minded professional who enjoys solving problems, supporting network operations, and working in a fast-paced environment where no two days are the same.

This position may be based in any Greenlight Networks market and will support network operations across our entire service footprint.

As a Network Operations Technician, you'll play a critical role in maintaining network reliability and supporting our customers and field teams. Key responsibilities include:

  • Monitor network performance and respond to alarms and service issues
  • Assist with network outage management, troubleshooting, and recovery efforts
  • Partner with the Network Engineering team to identify maintenance and optimization opportunities
  • Support new market launches, district cutovers, and network rollouts
  • Provision and prepare networking equipment for residential installations
  • Maintain accurate records of network activities, maintenance, and incidents
  • Coordinate services and activities with contractors and third-party vendors
  • Support Field Operations with installations, audits, provisioning, and related activities
  • Assist Customer Concierge teams with technical troubleshooting and issue resolution

What We're Looking For

Required Skills & Qualifications

  • Strong understanding of home networking concepts and network architecture
  • Knowledge of network equipment, including routers and switches
  • Ability to understand and interpret technical documentation
  • Strong verbal and written communication skills
  • Professional email communication skills
  • Strong organizational, time management, and prioritization abilities
  • Ability to work independently and effectively manage changing priorities
  • Proficiency in Microsoft Excel, including data manipulation and reporting

Preferred Qualifications

  • Experience working in an ISP, telecommunications, technical support, or network operations environment
  • Familiarity with ISP infrastructure and field operations
  • Experience using command-line interfaces and troubleshooting tools
  • Database experience
  • Experience with mapping or GIS systems
  • Associate degree or related two-year technical degree
  • CompTIA Network+ certification preferred
  • CompTIA Tech+ certification required

Work Environment & Schedule

Our Network Operations Center provides coverage between 7:00 AM and 7:00 PM, and team members must be flexible to work non-traditional business hours as needed, including:

  • Evenings
  • Weekends
  • Holidays
  • Regular on-call rotations

Compensation:

Our job titles may span more than one career level. The starting salary for this position range is between $25.24-  $33.94 an hour. The actual salary offered may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at www.greenlightnetworks.com/careers/.