1

Equipment Rental Associate Jobs in Chicago, IL (NOW HIRING)

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Associate's degree preferred; equivalent experience acceptable * 3-5 years of customer service, logistics, or call center experience * Experience in rental cars, fleet management, or equipment rental ...

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Associate's degree preferred; equivalent experience acceptable * 3-5 years of customer service, logistics, or call center experience * Experience in rental cars, fleet management, or equipment rental ...

Experience operating forklifts or other material-handling equipment is a plus. * Strong ... Prepare customer rental orders by picking, staging, wrapping, and loading furniture, décor, linens ...

Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee ...

District Manager

Wheaton, IL · On-site

$95 - $150/hr

Two-year Associate's degree or equivalent experience * Minimum of five (5) years multi-unit retail ... or Equipment Rental * Proven ability to consistently meet and exceed performance standards

New

Showing results 41-60

Equipment Rental Associate information

See Chicago, IL salary details

$5

$18

$23

How much do equipment rental associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for equipment rental associate in Chicago, IL is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $19.57 per hour, depending on experience, location, and employer.

What does an equipment rental associate do?

An Equipment Rental Associate is responsible for assisting customers with renting equipment, such as construction tools, machinery, or party supplies. Their duties typically include explaining rental policies, processing rental contracts, inspecting returned equipment for damage, and ensuring items are clean and ready for the next customer. They may also help load and unload equipment, handle payments, and answer customer inquiries to ensure a smooth rental experience.

What are the key skills and qualifications needed to thrive as an equipment rental associate?

To thrive as an Equipment Rental Associate, you need strong customer service skills, attention to detail, and a basic understanding of equipment operation, often supported by a high school diploma or equivalent. Familiarity with rental management software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent communication, organizational abilities, and a proactive attitude help you effectively assist customers and manage rental logistics. These skills are crucial for ensuring accurate transactions, customer satisfaction, and smooth equipment operations in a fast-paced environment.

What does a typical day look like for an equipment rental associate, and how do they interact with customers and team members?

A typical day for an Equipment Rental Associate involves assisting customers with selecting, reserving, and checking out equipment, as well as inspecting returned items for damage or maintenance needs. You will frequently interact with customers to answer questions, offer recommendations, and ensure a smooth rental process. Collaboration with team members, such as delivery drivers and maintenance technicians, is essential to coordinate equipment availability and timely repairs. The work environment is typically fast-paced, requiring good organizational skills and a customer-focused attitude.

What is the difference between Equipment Rental Associate vs Equipment Technician?

AspectEquipment Rental AssociateEquipment Technician
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsTechnical certifications or vocational training often required
Work EnvironmentCustomer service, sales floor, rental yardRepair shop, maintenance area, on-site equipment
Employer & Industry UsageRental companies, construction, event servicesConstruction, industrial equipment, manufacturing
Common Search & ComparisonYesYes

While both roles involve working with equipment, Equipment Rental Associates focus on customer service, sales, and rental transactions, whereas Equipment Technicians specialize in repairing and maintaining equipment. The roles often overlap in industry and credentials but differ in daily responsibilities and work environment.

What are the most commonly searched types of Equipment Rental jobs in Chicago, IL?

The most popular types of Equipment Rental jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Equipment Rental Associate jobs?

Cities near Chicago, IL with the most Equipment Rental Associate job openings:

Customer Service Representative II

Priwils

Chicago, IL • On-site

$16.50 - $22.50/hr

Other

Re-posted 5 hours ago


Job description

Customer Service Representative II

The Customer Service Representative II (CSR II) provides intermediate-level customer support and independently manages moderately complex inquiries related to the STR program. This role involves vendor verification, resolving billing and transaction discrepancies, and offering operational guidance to entry-level representatives. The CSR II plays a key role in ensuring accurate service delivery, maintaining data integrity, and supporting overall program efficiency.

Minimum Qualifications
  • Associate's degree preferred; equivalent experience acceptable
  • 3–5 years of customer service, logistics, or call center experience
  • Experience in rental cars, fleet management, or equipment rental environments preferred
  • Proficiency in Microsoft Excel and data entry
  • Experience with federal vendor verification systems (e.g., SAM.gov, FPDS.gov) preferred
  • Strong analytical and problem-solving skills
  • Demonstrated ability to manage multiple tasks in a dynamic, fast-paced environment
Responsibilities
  • Handle moderately complex customer inquiries related to the STR program independently and efficiently
  • Perform vendor verification using federal systems such as SAM.gov and FPDS.gov
  • Investigate and resolve billing issues, payment discrepancies, and transaction-related concerns
  • Provide operational guidance and support to entry-level Customer Service Representatives (CSR I)
  • Accurately input, update, and maintain customer and vendor data in internal systems
  • Analyze customer issues and identify appropriate solutions while ensuring compliance with policies
  • Assist in streamlining processes and improving service delivery through continuous feedback
  • Collaborate with internal teams to resolve escalations and ensure timely issue resolution
  • Maintain detailed records of customer interactions, transactions, and resolutions
  • Adapt to evolving program guidelines, procedures, and operational requirements

We will never send communications through any other domain, including @Priwilscareers.com, @gmail.com or @yahoo.com. We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Priwils employee, please contact us at jobs@Priwils.com