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Equipment Rental Associate Jobs in Minnesota (NOW HIRING)

Sunbelt Rentals

Outside Sales Representative

Rosemount, MN · On-site

$40K - $50K/yr

Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee ...

Doosan Corp

Warehouse Associate 1st & 2nd Shift

Rogers, MN · On-site

$19.75/hr

... equipment rental program, along with paid vacation, holiday, sick, bereavement and parental leave. *Disclosure in accordance with Minn. Stat. 181.173. #CB Others WORKING CONDITIONS: Work is performed ...

Doosan

Warehouse Associate 1st & 2nd Shift

Rogers, MN · On-site

$19.75/hr

... equipment rental program, along with paid vacation, holiday, sick, bereavement and parental leave. *Disclosure in accordance with Minn. Stat. 181.173. #CB Others WORKING CONDITIONS: Work is performed ...

DOOSAN

Warehouse Associate 1st & 2nd Shift

Rogers, MN · On-site

$19.75/hr

... equipment rental program, along with paid vacation, holiday, sick, bereavement and parental leave. *Disclosure in accordance with Minn. Stat. 181.173 . #CB Others WORKING CONDITIONS: Work is ...

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Equipment Rental Associate information

What does an equipment rental associate do?

An Equipment Rental Associate is responsible for assisting customers with renting equipment, such as construction tools, machinery, or party supplies. Their duties typically include explaining rental policies, processing rental contracts, inspecting returned equipment for damage, and ensuring items are clean and ready for the next customer. They may also help load and unload equipment, handle payments, and answer customer inquiries to ensure a smooth rental experience.

What are the key skills and qualifications needed to thrive as an equipment rental associate?

To thrive as an Equipment Rental Associate, you need strong customer service skills, attention to detail, and a basic understanding of equipment operation, often supported by a high school diploma or equivalent. Familiarity with rental management software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent communication, organizational abilities, and a proactive attitude help you effectively assist customers and manage rental logistics. These skills are crucial for ensuring accurate transactions, customer satisfaction, and smooth equipment operations in a fast-paced environment.

What does a typical day look like for an equipment rental associate, and how do they interact with customers and team members?

A typical day for an Equipment Rental Associate involves assisting customers with selecting, reserving, and checking out equipment, as well as inspecting returned items for damage or maintenance needs. You will frequently interact with customers to answer questions, offer recommendations, and ensure a smooth rental process. Collaboration with team members, such as delivery drivers and maintenance technicians, is essential to coordinate equipment availability and timely repairs. The work environment is typically fast-paced, requiring good organizational skills and a customer-focused attitude.

What is the difference between Equipment Rental Associate vs Equipment Technician?

AspectEquipment Rental AssociateEquipment Technician
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsTechnical certifications or vocational training often required
Work EnvironmentCustomer service, sales floor, rental yardRepair shop, maintenance area, on-site equipment
Employer & Industry UsageRental companies, construction, event servicesConstruction, industrial equipment, manufacturing
Common Search & ComparisonYesYes

While both roles involve working with equipment, Equipment Rental Associates focus on customer service, sales, and rental transactions, whereas Equipment Technicians specialize in repairing and maintaining equipment. The roles often overlap in industry and credentials but differ in daily responsibilities and work environment.

Equipment Rental Associate jobs near you

Inside Sales- Power Team Associate

Great Northern Equipment

Rogers, MN • On-site

$60K - $75K/yr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Who We Are: Great Northern Equipment Distributing, Inc. manufactures and distributes top-quality equipment that you can trust and count on at an exceptional value. We provide quality products and trusted brands to the hardware, lawn & garden, rental, agriculture and power equipment industries. We continue to strategically partner ourselves with quality products, and incorporate smart business solutions that we can utilize across our business to provide our customers exceptional value. Since we started in 1983, our goal has always been to understand our customer's business and develop a complete product and support solution that delivers exactly what you need.

Why Choose GNE?

We provide an industry leading benefits package to cover healthcare, retirement, and wellness programs to help you be your best self financially and physically. On top of that, we have:

  • Competitive Pay: $60,000 - $75,000 annually, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value.
  • Paid time off
  • Holiday pay
  • Referral bonus
  • Employee Discounts & other perks
  • Employee Assistance Program
  • 401K with employer match
  • Excellent work/life balance
  • Opportunity for internal growth and employee advancement
BASIC FUNCTION
We are looking for a dynamic and goal oriented Inside Sales Associate to lead client accounts focused on outbound and inbound sales operations within their assigned territory. The ideal candidate has a strong background in sales strategy, client management, and performance optimization. You will act as a trusted advisor to our clients, ensuring campaign success, revenue growth, and client satisfaction. This individual will be well versed in B2B sales, power equipment, engines, agricultural seat fitments and accessories.
ESSENTIAL FUNCTIONS
• Serves as the primary point of contact for assigned clients, ensuring their success within the designated territory.
• Builds and maintains strong client relationships by understanding their goals, products, and market dynamics.
• Monitors daily and monthly performance metrics to meet or exceed sales targets.
• Manages client escalations promptly and professionally to ensure high levels of satisfaction.
• Delivers professional, courteous, reliable, and responsive customer service at all times.
• Drives top-line sales growth in the assigned region by prospecting new customers and supporting existing ones.
• Addresses customer complaints and resolves issues efficiently and effectively.
• Meets or exceeds outbound calling goals based on assigned calling segments.
• Provides technical support to clients as needed.
• Maintains accurate and up-to-date client orders, records and necessary data in ERP.
• Collaborates with other departments to collect and update customer information for account setup and maintenance.
• Keeps supervisor informed of significant developments, potential issues, and relevant information for effective management.
• Performs related work as apparent or assigned.
• Attends training as determined from GNE.
SECONDARY FUNCTIONS
• Provide customer feedback to marketing and other members of the sales staff.
• Support sales department at on-site customer events.
KNOWLEDGE / SKILLS / ABILITIES
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to see a job through to completion and passion to believe in the quality you provide.
• Knowledge of and willingness to follow company policies.
• Honesty, dependability and unconditional ethics. Treats people with respect; works with integrity and ethically; upholds organizational values.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Willingness to assist others.
• Take initiative to locate missing information or find possible solutions to an issue.
• Conduct themselves in a professional manner.
• Ability to communicate effectively, both orally and in writing, with a wide variety of internal and external customers/vendors.
• Adapts to changes in work environment; changes approach or method to best fit the situation; able to deal with frequent change.
• Ability to effectively manage timetables, time requirements and deadlines.
• Ability to analyze data and communicate the results.
• Ability to maintain confidentiality.
QUALIFICATIONS AND EXPERIENCE
Required
• High school diploma or equivalent.
• Minimum of 1 year of experience in retail, rental, distribution, customer service, sales, or a technical role.
• Excellent interpersonal skills with the ability to understand customer needs while aligning with company objectives.
• Strong organizational, problem-solving, and analytical abilities.
• Demonstrated mechanical aptitude and interest in hands-on equipment or tools.
• Proven decision-making skills and sound judgment under pressure.
• Team-oriented with the ability to build rapport and earn the respect of colleagues.
• Proficient in Microsoft Excel and Word.
• Effective verbal and written communication skills across various levels of the organization.
Preferred
• Knowledge of or experience with small engines, power equipment, contractors and construction equipment.
• Previous experience in phone-based sales or customer support roles.
• Experience using CRM systems.
• Familiarity with B2B Sales.
BUDGETARY RESPONSIBILITIES
• None.
MACHINES / EQUIPMENT
• Desk phone
• Printer
• Headset
• Copier
• Personal computer
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequently required to sit, use hands to handle object, speak and hear.
• Frequent wrist and/or hand movement is required.
• Ability to lift up to 15 lbs. occasionally.
• Frequent bending, twisting, stooping, reaching, and lifting.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
TRAVEL
• Travel locally with outside sales 2-3 times annually.
 
WORK ENVIRONMENT
Office
• Office setting is climate controlled and the noise level is usually quiet to moderate.
Warehouse
• Warehouse setting is partially climate controlled and the noise level is usually moderate.
• Employees may be regularly exposed to forklifts, foaming and cutting equipment.
 
SUMMARY
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.
 

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