Why Us?
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
The
Change Management Partner will play a key role in supporting key transformational change initiatives across the organization. This role will collaborate with the Enterprise Project Management Office (EPMO), senior leaders, cross-functional teams, and key stakeholders to ensure effective planning, execution and sustainment of change management plans that support the organization's strategic goals.
The ideal candidate is a flexible and creative change management practitioner with a proven track record of managing complex transformations and fostering a positive change culture.
Your Impact
- Independently develop and implement comprehensive change management plans for assigned initiatives, applying ADKAR-based methodology from discovery through sustainment.
- Assess the complexity, scope, and stakeholder landscape of each initiative to calibrate the appropriate level and type of change support required.
- Identify adoption risks and resistance patterns early and develop proactive mitigation strategies that integrate with the project plan.
- Engage senior stakeholders and business leaders on change impact, readiness, and reinforcement expectations - adapting approach and message to audience.
- Develop and execute communication plans that address the needs of impacted employees at all levels, from front-line staff to functional leadership.
- Partner with EPMO project managers and HDT leads to ensure change management milestones are embedded in project governance and delivery timelines.
- Lead impact and readiness assessments for assigned initiatives; synthesize findings into actionable plans and present risk recommendations to project governance.
- Monitor adoption indicators throughout the initiative lifecycle and adjust the change approach dynamically as conditions evolve.
- Ensure adoption risks are surfaced in governance forums prior to go-live; maintain visibility of readiness status with EPMO and business owners.
- Develop and deliver role-based training for assigned initiatives; partner with L&D on content development and delivery logistics as appropriate.
- Identify learning gaps and recommend training interventions that address knowledge and ability barriers to adoption.
- Partner with business leaders and sponsors to identify and embed reinforcement mechanisms that sustain change beyond go-live.
- Conduct post-go-live monitoring and provide structured handoff to business owners with documented sustainability plans.
Minimum Qualifications
- Bachelor's degree in Organizational Development, Business Administration, Human Resources, or a related field.
- Prosci certification preferred.
- Minimum of 5 years of experience in change management or a closely related field, with demonstrated success leading change on complex, cross-functional initiatives.
- Experience working within a project governance or EPMO-governed delivery environment preferred.
- Healthcare or similarly regulated industry experience a plus.
- Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
Additional Success Factors
- Complete knowledge and full understanding of change management principles, ADKAR framework, and their application across a range of initiative types and organizational contexts.
- Ability to assess unusual circumstances, adapt methodology creatively, and suggest variations in approach when standard practice is insufficient.
- Strong stakeholder engagement and influencing skills; ability to work effectively with senior leaders and across functional boundaries.
- Enhances relationships and networks with senior stakeholders not always familiar with change management; often advises others on difficult matters.
- Foster open collaboration and constructive dialogue with everyone around you.
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
- Keep the patient at the center of everything that you do, building lifelong trust.
- Foster open collaboration and constructive dialogue with everyone around you.
- Continuously innovate new solutions, influencing and responding to change.
- Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
- Competitive Compensation Packages
- 8 Paid National Holidays & 4 additional Floating Holidays
- PTO that includes Vacation and Sick time
- Medical, Dental, and Vision Benefits
- 401k Savings and Retirement Plan
- Paid Parental Bonding Leave for New Parents
- Flexible Work Schedules and Part-time Opportunities
- Generous Employee Referral Bonus Program
- Mentorship Programs- Mentor and Mentee
- Student Loan Repayment Assistance by Location
- Relocation Assistance
- Regional & National traveling CPO/CO/CP opportunities
- Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
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