Now part of the Epiroc group, we combine deep technical expertise with global scale and we're continuing to grow. The Role We're looking for a Key Account Manager to take ownership of a portfolio of ...
Now part of the Epiroc group, we combine deep technical expertise with global scale and we're continuing to grow. The Role We're looking for a Key Account Manager to take ownership of a portfolio of ...
Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide ...
Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide ...
Epiroc is seeking an experienced Business Line Manager - Rock Drilling Tools (RGD) to lead one of Australia's most strategically important product lines. Reporting directly to the General Manager ...
Epiroc is seeking an experienced Business Line Manager - Rock Drilling Tools (RGD) to lead one of Australia's most strategically important product lines. Reporting directly to the General Manager ...
Epiroc information
What is Epiroc?
Epiroc is a global company that develops and manufactures equipment for mining and infrastructure. The company specializes in products such as drill rigs, rock excavation equipment, tools, and service solutions for surface and underground mining, as well as construction. Epiroc’s machines and technologies are used for drilling, blasting, loading, hauling, and supporting rock excavation projects around the world. Their innovations focus on safety, productivity, and sustainability in the mining and construction industries.
What are the key skills and qualifications needed to thrive as an Epiroc field service technician?
To thrive as an Epiroc Field Service Technician, you need a solid background in mechanical or electrical engineering, strong troubleshooting abilities, and relevant technical certifications or vocational training. Familiarity with diagnostic tools, hydraulic and pneumatic systems, and specialized Epiroc machinery is essential. Excellent communication, problem-solving, and time management skills help you stand out in this client-facing, on-site support role. These competencies are crucial for ensuring equipment reliability, customer satisfaction, and safe, efficient operations in demanding environments.
What are some common challenges faced by field service technicians at Epiroc, and how can they be addressed?
Field service technicians at Epiroc often encounter challenges such as working in remote locations, troubleshooting complex machinery under time pressure, and ensuring safety compliance in diverse environments. Addressing these challenges involves strong technical training, effective communication with the support team, and adaptability to different work sites and conditions. Technicians are encouraged to leverage Epiroc’s ongoing training programs and digital resources to stay updated on equipment advancements and best practices.
What is the difference between Epiroc vs Drill Operator?
| Aspect | Epiroc |
|---|---|
| Role | Equipment manufacturer and service provider for mining and construction |
| Primary Responsibilities | Design, manufacture, and support drilling equipment and tools |
| Work Environment | Manufacturing plants, service centers, and technical support settings |
| Credentials | Engineering degrees, technical certifications, industry-specific training |
In contrast, a Drill Operator typically works directly at mining or construction sites, operating drilling machinery. While Epiroc focuses on equipment production and support, Drill Operators are responsible for operating that equipment in the field. Both roles require technical knowledge, but Epiroc employees often have engineering or technical certifications, whereas Drill Operators focus on operational skills and safety training. Understanding these differences helps clarify career paths and employer expectations in the mining and construction industries.
Is Epiroc a good place to work?
Epiroc is a global company specializing in mining and construction equipment, and many employees report positive experiences with its collaborative environment and focus on safety. The company offers opportunities for skill development and values innovation, making it a generally reputable employer in its industry. However, individual experiences can vary based on location and role.
What are the requirements to work at Epiroc?
To work at Epiroc, candidates typically need relevant industry experience, technical skills related to mining and construction equipment, and often a relevant degree or certification. Depending on the role, physical fitness, safety training, and proficiency with tools or machinery may also be required.
What does Epiroc actually do?
Epiroc is a company that manufactures and supplies equipment for mining, construction, and infrastructure industries. It produces machinery such as drilling rigs, loaders, and automation systems, often requiring technical skills and industry certifications. Employees in related roles may work in manufacturing, service, or sales environments.
What are popular job titles related to Epiroc jobs in California?
For Epiroc jobs in California, the most frequently searched job titles are:
- Telecommute Digger Derrick Operator
- Landfill Heavy Equipment Operator
- Trencher Operator
- Heavy Equipment Dozer Operator
- Internship Traveling Heavy Equipment Operator
- Full Time Bulldozer Operator
- Seasonal No Experience Excavator Operator
- Heavy Equipment Operator Mining
- Full Time Fly In Fly Out Heavy Equipment Operator
- Non Union Heavy Equipment Operator
What job categories do people searching Epiroc jobs in California look for?
The top searched job categories for Epiroc jobs in California are:
What cities in California are hiring for Epiroc jobs?
Cities in California with the most Epiroc job openings:
Full-time
PTO
Posted 22 days ago
Key responsibilities
Own and grow key mining accounts across both site and corporate levels
Develop and drive site account plans across your portfolio
Build strong relationships with site managers, maintenance teams, and procurement
Job description
Key Account Manager: Mining (GET / Wear Solutions)
Brisbane | Hybrid + Site Travel (NSW & QLD focus)
CR Powered by Epiroc is a global leader in delivering engineered solutions to the mining sector. From Ground-Engaging Tools (GET) and cast lip systems through to wear solutions and digital technologies, we partner with some of the world's largest miners to improve productivity, safety, and performance.
Now part of the Epiroc group, we combine deep technical expertise with global scale and we're continuing to grow.
The Role
We're looking for a Key Account Manager to take ownership of a portfolio of strategic mining customers across NSW and QLD.
This is a hands-on commercial role suited to someone who understands how mining operations run, can build strong relationships across site and corporate teams, and knows how to turn those relationships into tangible outcomes.
You'll operate as the key link between site and the business, ensuring critical information, insights, and changes on site are communicated early and clearly so we can respond proactively at both operational and executive levels. This role reports into the Head of Sales - East Australasia & India and is based in our Cannon Hill Office in Brisbane. Estimated customer face time is 40 - 60% of depending on site and corporate locations.
What You'll Be Doing
- Own and grow key mining accounts across both site and corporate levels
- Develop and drive site account plans across your portfolio
- Build strong relationships with site managers, maintenance teams, and procurement
- Act as the subject matter expert (SME) on your customers, staying close to site activity and changes
- Capture and communicate site intelligence and insights to internal stakeholders to support decision-making
- Identify opportunities to increase share of wallet across GET, wear solutions, and mining products
- Work closely with Field Technicians and Regional Account Managers to ensure alignment and delivery
- Translate commercial agreements into real outcomes on site
- Maintain visibility of pipeline, demand, and forecasting
What We're Looking For
- Experience in account management, technical sales, or commercial roles within mining or heavy industry
- Strong understanding of the mining value chain and site operations
- Proven ability to build relationships and grow accounts, not just maintain them
- Comfortable operating across both site environments and corporate structures
- Strong communicator, able to translate site insights into clear business actions
- Willingness to travel regularly across NSW and QLD sites
Nice to have (but not essential):
- Exposure to GET, wear products, or mining consumables
- Experience working with Tier 1 mining customers
Why This Role
- Own and grow relationships with Tier 1 mining customers
- Be embedded in the field, close to where decisions are made
- Play a key role in linking site intelligence to commercial strategy
- Join a growing business backed by Epiroc's global scale
What CR Powered by Epiroc offer:
At CR Powered by Epiroc, we value diversity and seek people with diverse backgrounds to join our team. We are committed to developing people and fostering an inclusive environment where individuals belong, feel their uniqueness is valued, and can reach their full potential. We offer a global career path, exciting opportunities to work on new technologies that have a meaningful impact, and flexible work/life balance. We also offer birthday leave, equalized paid parental leave, four weeks of paid time off, customized well-being offerings, competitive remuneration reviews, and the opportunity to give back to our local communities. Together, we've created an environment where everyone can thrive. Will you join us? Your passion belongs here!
Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com.