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Epic Trainer Jobs in Rochester, NY (NOW HIRING)

Trillium Health

Office Manager

Rochester, NY · On-site

Support ongoing Epic workflow training and adherence to documentation standards. * Assist with onboarding new providers, new services, and new specialties. * Ensure adherence to organizational ...

TRILLIUM HEALTH INC

Office Manager

Rochester, NY · On-site

$56K - $81K/yr

Support staff training related to Epic workflows, documentation standards, and operational best practices * Collaborate with leadership to support the integration of new providers, services, and ...

TalentBurst, Inc

Travel CT Technologist

Rochester, NY · On-site

... EPIC to include identifying images and assuring images are sent to the PACS system correctly upon ... Requirements: · Completion of formal training in an approved School of Radiologic Technology and ...

TalentBurst, Inc

Travel CT Technologist

Rochester, NY · On-site

... training in an approved School of Radiologic Technology and maintains Certification through the ... Question 3 Does this candidate have EPIC experience in the same area/specialty within the last year ...

Talent4Health

Radiology - CT Tech

Rochester, NY · On-site

$2.9K/wk

... EPIC to include identifying images and assuring images are sent to the PACS system correctly upon ... Completion of formal training in an approved School of Radiologic Technology and maintains ...

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Epic Trainer information

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How much do epic trainer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for epic trainer in Rochester, NY is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $27.60 per hour, depending on experience, location, and employer.

What is an Epic Trainer?

The job description of an Epic trainer (or Epic certified consultant) includes working with other Epic team members at a healthcare facility to train hospital employees in the Epic healthcare record system. In this career, your duties are to develop and maintain curriculum and training materials throughout implementation, computer system upgrades, and optimization. You assist users in developing best practices and optimization goals and ensure the system is providing the improved and desired level of patient care. Ongoing support and system maintenance is expected, as well as a deep and maintained understanding of system workflows.

What qualities make a good Epic Trainer?

To thrive as an Epic Trainer, you need a solid understanding of healthcare workflows, adult learning principles, and Epic system modules, usually supported by an Epic certification. Familiarity with the Epic training environment, e-learning authoring tools, and Learning Management Systems (LMS) is typically required. Excellent communication, patience, and adaptability are crucial soft skills for engaging diverse learners and addressing varying user needs. These skills ensure effective knowledge transfer, user adoption, and accurate use of the Epic system in healthcare organizations.

What are some common challenges faced by Epic Trainers when onboarding new clinical staff, and how can they be addressed?

Epic Trainers often encounter challenges such as varying levels of technical proficiency among clinical staff and resistance to adopting new workflows. To address these, trainers tailor their instructional approach to accommodate different learning styles and provide hands-on practice sessions. Building strong communication channels and offering ongoing support after initial training helps ensure users feel confident and comfortable with the Epic system, ultimately leading to smoother adoption and improved patient care.

What is the difference between Epic Trainer vs Epic Analyst?

AspectEpic TrainerEpic Analyst
CertificationsEpic Certification in TrainingEpic Certification in Analysis
Work EnvironmentConducts training sessions, workshops, and user educationAnalyzes workflows, configures Epic modules, supports system optimization
Employer & Industry UsageHealthcare providers, hospitals, health systemsHealthcare IT departments, hospitals, health systems
Common Search & ComparisonYesYes

The main difference between an Epic Trainer and an Epic Analyst lies in their focus areas. Epic Trainers primarily conduct user training and education to ensure effective system adoption, while Epic Analysts analyze workflows and configure the Epic system to meet organizational needs. Both roles require Epic certifications and are vital in healthcare IT environments, but they serve distinct functions within the Epic ecosystem.

How do I become an Epic trainer?

To become an Epic trainer, candidates typically need relevant healthcare experience, proficiency with Epic software, and often hold a certification such as Epic Certification in a specific module. Prior experience in clinical or IT roles and strong communication skills are also important, as trainers deliver instruction and support to end-users during implementation and ongoing use.

Is Epic Trainer training in demand?

Epic Trainer roles are in demand due to the ongoing need for healthcare IT implementation and staff education. Employers seek certified trainers skilled in Epic software to ensure effective system adoption and compliance, often requiring knowledge of clinical workflows and training certifications.

What does an Epic Trainer do?

An Epic Trainer is responsible for educating healthcare staff on how to use Epic electronic health record systems effectively. They develop training materials, conduct sessions, and provide ongoing support to ensure proper system utilization and compliance. Strong communication skills and knowledge of Epic software are essential for this role.
More about Epic Trainer jobs

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For Epic Trainer jobs in Rochester, NY, the most frequently searched job titles are:

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Epic Trainer jobs near you
Infographic showing various Epic Trainer job openings in Rochester, NY as of August 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 69% Full Time, 12% Part Time, and 15% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,238 per year, or $24.2 per hour.

Office Manager

Trillium Health

Rochester, NY • On-site

Other

PTO

Posted 11 days ago

Job description

Job Title: Office Manager
Department: Clinic
Position Type: Full-Time
FLSA: Exempt
Job Summary:
The Office Manager oversees the day-to-day operations, staff supervision, and administrative management of a multispecialty medical clinic. This role ensures efficient workflows, high-quality patient care, compliance with regulatory requirements, and a positive, team-centered work environment.
Using Epic electronic health record dashboards and reporting tools, the Office Manager monitors productivity, access, and staff performance to support operational excellence. This role works collaboratively with providers, clinical teams, peer managers, and administrative leadership to advance organizational goals and support the mission of providing high-quality, patient-centered care within an FQHC setting.
Duties/Responsibilities:
1. Operational Management
  • Oversee daily clinic operations and ensure efficient patient flow.
  • Monitor scheduling, appointment availability, provider utilization, and access standards using Epic dashboards.
  • Coordinate staffing schedules and manage PTO to ensure adequate coverage.
  • Ensure compliance with HIPAA, PCMH, and FQHC operational requirements.
  • Use Epic Management Dashboards to:
    • Track productivity
    • Monitor no-show rates, late arrivals, visit volumes, and throughput
    • Identify performance trends and operational improvement opportunities
  • Partner with leadership to implement workflow improvements supported by real-time Epic data.
2. Leadership and Supervision
  • Supervise front office and clinic support staff.
  • Hire, train, evaluate, and coach staff; manage performance issues promptly and professionally.
  • Use Epic productivity metrics to guide performance coaching and recognition.
  • Lead and promote a collaborative, accountable team environment.
  • Hold regular team meetings and one-on-ones to:
    • Review expectations and productivity benchmarks
    • Identify training needs and development plans
    • Reinforce organizational values
  • Collaborate across sites with other Office Managers and clinical leaders to standardize workflows and expectations.
3. Patient Experience
  • Foster a patient-centered environment that promotes access, quality, and satisfaction.
  • Partner with the Patient Experience Coordinator to investigate and resolve patient concerns.
  • Collaborate with operational and medical teams on quality initiatives.
  • Use Epic data and patient experience insights to improve wait times, access, and continuity of care.
4. Administrative Oversight
  • Manage supply inventory and coordinate equipment maintenance with clinical teams.
  • Oversee IT and Epic access needs for staff.
  • Support ongoing Epic workflow training and adherence to documentation standards.
  • Assist with onboarding new providers, new services, and new specialties.
  • Ensure adherence to organizational policies, procedures, and regulatory requirements.
Required Skills/Abilities:
  • Strong understanding of clinic operations, including scheduling, productivity, and compliance.
  • Demonstrated ability to interpret and use data to drive operational decision-making.
  • Excellent communication, problem-solving, and organizational skills.
Education and Experience:
  • Associate's or Bachelor's degree in healthcare administration, business, or related field preferred.
  • Minimum 5 years of healthcare management experience, ideally in a multispecialty or medical office setting.
  • Experience supervising clinical and administrative staff.

Physical Requirements:
While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

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