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Epic Technical Analyst Jobs (NOW HIRING)

Baptist Health Care

Epic Willow Analyst

Pensacola, FL · On-site

Coordinates with Epic Technical Services, third party vendors, and internal IT teams to resolve ... analyst experience, preferred. * 1 year of completion in ASHP accredited PGY-1 and/or PGY-2 ...

Reidhealth

Epic HB / PB Analyst

Epic HB / PB Analyst Schedule: Day Shift. 40 hours weekly. 8:00am - 5:00pm. Salaried. Applicants ... Provides technical subject matter expertise and business process knowledge to project teams ...

Reid Health

Epic HB / PB Analyst

Epic HB / PB Analyst Schedule: Day Shift. 40 hours weekly. 8:00am - 5:00pm. Salaried. Applicants ... Provides technical subject matter expertise and business process knowledge to project teams ...

Reidhealth

EHR Certified Analyst II - Epic HB/PB Schedule: Day Shift. 40 hours weekly. 8:00am - 5:00pm Type ... Provides technical subject matter expertise and business process knowledge to project teams ...

Pandell Technology Corporation

As a Technical Analyst on our Project Services team, you will use your land knowledge in a new way ... First and foremost, you embody ESG's EPIC Values: * Excellence: You deliver your best, every time.

State of Washington

Technical Systems Manager

Olympia, WA · Hybrid

$105K - $142K/yr

... Epic Technical Applications Manager to ensure the secure, reliable, and effective operation of critical healthcare systems. The Technical Systems Manager is tasked with a team of technical analysts ...

ESG - USA

Technical Analyst

Houston, TX

As a Technical Analyst on our Project Services team, you will use your land knowledge in a new way ... Requirements First and foremost, you embody ESG's EPIC Values: * Excellence: You deliver your best ...

Energy Services Group

Technical Analyst

Houston, TX · On-site

As a Technical Analyst on our Project Services team, you will use your land knowledge in a new way ... First and foremost, you embody ESG's EPIC Values: * Excellence: You deliver your best, every time.

ESG - USA

Technical Analyst

Houston, TX · On-site

As a Technical Analyst on our Project Services team, you will use your land knowledge in a new way ... First and foremost, you embody ESG's EPIC Values: * Excellence: You deliver your best, every time.

ESG - USA

Technical Analyst

Houston, TX · On-site

As a Technical Analyst on our Project Services team, you will use your land knowledge in a new way ... Requirements First and foremost, you embody ESG's EPIC Values: * Excellence: You deliver your best ...

ESG - USA

Technical Analyst

Houston, TX · On-site

As a Technical Analyst on our Project Services team, you will use your land knowledge in a new way ... Requirements First and foremost, you embody ESG's EPIC Values: * Excellence: You deliver your best ...

Resourcing HQ

Senior Epic ECSA Engineer

Dallas, TX · On-site

$103K - $142K/yr

... Epic technical team that supports Epic technical infrastructure. This includes technologies ... Excellent analytical, mathematical, and creative problem-solving skills * Excellent listening ...

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Epic Technical Analyst information

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How much do epic technical analyst jobs pay per year?

As of Sep 10, 2026, the average yearly pay for epic technical analyst in the United States is $88,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $100,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Epic Technical Analyst job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $88,789 per year, or $42.7 per hour.

Epic Willow Analyst

Pensacola, FL • On-site

Baptist Health Care
Health Care and Social Assistance • 1 - 5K employees
Learn more about Baptist Health Careexternal

Full-time

Re-posted 11 days ago

Job description


The Epic Willow Analyst is responsible for the design, implementation, optimization, maintenance, and support of
Epic Willow Pharmacy applications across the organization. The role serves as the primary application and
workflow expert for pharmacy-related Epic functionality, ensuring that system design supports safe, efficient,
compliant, and patient-centered medication management processes. The Epic Willow Analyst partners closely
with pharmacy leadership, pharmacists, physicians, nursing teams, clinical informatics, operational stakeholders,
and information technology teams to translate clinical and business requirements into effective Epic solutions.
The Analyst is responsible for application configuration, troubleshooting, testing, workflow optimization,
implementation support, and ongoing enhancement of Epic Willow applications while promoting medication
safety, regulatory compliance, operational excellence, and user satisfaction.
Responsibilities
  • Designs, configures, tests, implements, and maintains Epic Willow Inpatient and/or Willow Ambulatory
    applications. Translates pharmacy operational, clinical, and regulatory requirements into Epic system design and functionality. Configures medication records, formularies, medication order workflows, dispensing workflows, verification processes, clinical monitoring workflows, and pharmacy operational settings. Develops and maintains detailed application documentation, design specifications, build records, and support materials. Ensures application build aligns with organizational standards, pharmacy best practices, and Epic recommended workflows.
  • Collaborates with pharmacy leaders and frontline pharmacists to evaluate existing workflows
    and identify improvement opportunities. Analyzes medication-use processes to improve efficiency,
    compliance, and patient safety. Supports optimization initiatives involving prescribing, verification,
    dispensing, administration, inventory, and medication monitoring workflows. Recommends workflow and system enhancements that improve user experience and operational performance. Promotes standardization of pharmacy workflows across care settings where appropriate.
  • Provides advanced application support for Epic Willow users and pharmacy operations. Investigates,
    troubleshoots, and resolves application issues, incidents, defects, and workflow concerns. Performs root cause analysis and implements sustainable solutions to recurring problems. Monitors application performance and proactively identify issues that may affect clinical operations. Coordinates with Epic Technical Services, third party vendors, and internal IT teams to resolve complex issues.
  • Develops, executes, and documents unit, integrated, regression, and user acceptance testing
    activities. Validates application functionality during implementations, upgrades, enhancements, and
    maintenance releases. Creates testing scenarios that accurately reflect pharmacy and medication
    management workflows. Ensures system changes meet operational requirements, patient safety standards, and regulatory expectations. Supports release management and change control processes.
  • Participates in Epic implementations, acquisitions, expansions, upgrades, and optimization
    initiatives. Supports project planning, workflow design sessions, and implementation activities. Provides go-live support, stabilization assistance, and command center coverage as needed. Delivers at-the-elbow support to pharmacists, providers, and clinical staff during deployment activities. Assists with post-implementation assessments and continuous improvement efforts.
  • Serves as a liaison between pharmacy operations, clinical departments, and information technology
    teams. Engages stakeholders to understand operational challenges and translate requirements into system solutions. Provides subject matter expertise related to pharmacy workflows, medication management, and Epic Willow functionality. Participates in interdisciplinary committees, governance structures, and workflow review sessions. Facilitates consensus among stakeholders regarding workflow design and system configuration decisions.
  • Ensures application functionality supports medication safety initiatives and evidence-based practices. Support compliance with applicable pharmacy regulations, accreditation standards, and organizational
    policies. Collaborates with medication safety, quality, and compliance teams on system-related
    initiatives. Maintains documentation supporting audits, regulatory reviews, and accreditation activities. Assists in evaluating system impacts related to regulatory or clinical practice changes.
  • Monitors application utilization, workflow effectiveness, and performance metrics. Identifies opportunities to improve system functionality, operational efficiency, and user satisfaction. Participates in governance and optimization initiatives to maximize value from Epic investments. Recommends enhancements that support organizational strategic objectives and patient care goals. Stays current on Epic developments, pharmacy technology advancements, and industry best practices.
  • Assists in other duties as assigned to support the operational needs of the department and organization.
  • May be required to remain on campus immediately before, during, and after severe weather and/or disasters.

Qualifications
  • 3 years of pharmacy practice, pharmacy informatics, healthcare technology, or Epic application
    support experience, required.
  • 1 year of experience analyzing operational requirements and translating them into technology
    solutions, required.
  • 1 year of Epic application analyst experience, preferred.
  • 1 year of completion in ASHP accredited PGY-1 and/or PGY-2 Residency program, preferred.
  • 3 years of pharmacy informatics or clinical informatics experience, preferred.
  • 1 year of experience supporting Epic implementations, upgrades, and optimization initiatives, preferred.
  • Licensed pharmacist in the of Florida, required.
  • Epic certification or ability to attain Epic certification(s) in assigned module(s) within a defined timeframe determined at time of hire.

As part of our selection process, candidates being considered for this position will be required to complete a Sphinx Assessment, which is used to evaluate job-related competencies and determine overall suitability for the role. Successful completion of the assessment is a required component of the hiring process.
This position also requires active participation in various phases of the Epic application lifecycle, including but not limited to implementation, go-live support, stabilization, optimization, and system upgrades. Candidates must be willing and able to accommodate the demands associated with these activities, which may include:
  • This position operates in a hybrid work environment and may require a minimum of 25% onsite presence to support operational and business needs.
  • Working additional hours outside of regularly scheduled business hours, including evenings and weekends, as project needs dictate.
  • Participating in on-site go-live and support activities across multiple organizational locations.
  • Traveling occasionally for Epic training, certification, project meetings, or other work-related purposes, including travel outside of the state.
  • Traveling between organizational facilities to provide operational, project, and end-user support.

Candidates should be prepared to maintain flexibility in their schedules to support critical project milestones and organizational operational needs.
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse
Baptist Health Care logo

About Baptist Health Care

Sourced by ZipRecruiter

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pensacola, FL, US

Year founded

1951

Social media

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