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Epic Support Analyst Jobs in Wisconsin (NOW HIRING)

Accenture

Epic HIM Analyst - 6317557

Milwaukee, WI · On-site

$109.25 - $119.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Epic HIM Analyst, you will be responsible for acting as a software detective, providing a ... Recognize recurring patterns in system behavior and contribute to improving support processes.

Network Health

Epic BI Developer

Menasha, WI · Hybrid

The Epic Business Intelligence Developer creates analytics content for Epic end users who require ... After hours support as needed. Check out our 2025 Community Report to learn a little more about the ...

Network Health, Inc

Epic BI Developer

Menasha, WI · Hybrid

The Epic Business Intelligence Developer creates analytics content for Epic end users who require ... After hours support as needed. Check out our 2025 Community Report to learn a little more about the ...

Network Health WI

Epic BI Developer

Menasha, WI · On-site

The Epic Business Intelligence Developer creates analytics content for Epic end users who require ... After hours support as needed. Check out our 2025 Community Report to learn a little more about the ...

Tempus

Sr. Integration Analyst

Madison, WI · Hybrid

... Epic integrations, particularly through Aura, supporting ordering, results delivery, and data ... analysts. * Support go-live initiatives and provide tiered production support to resolve ...

Abbott

Senior Product Manager - Epic

Madison, WI · On-site

$127K - $168K/yr

... support needed. * Translate user and business needs into high-level requirements for work ... Monitor product performance, analyze data, and make data-driven decisions to improve product ...

Abbott

Senior Product Manager - Epic

Madison, WI

$127K - $168K/yr

... support needed. * Translate user and business needs into high-level requirements for work ... Monitor product performance, analyze data, and make data-driven decisions to improve product ...

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All JobsEpic Support Analyst JobsEpic Support Analyst Jobs in Wisconsin

Epic Support Analyst information

See Wisconsin salary details

$15

$31

$56

How much do epic support analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for epic support analyst in Wisconsin is $31.67, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $38.08 per hour, depending on experience, location, and employer.

What is an Epic Support Analyst?

An Epic Support Analyst is responsible for supporting, troubleshooting, and optimizing the Epic electronic health record (EHR) system. They assist end-users, resolve system issues, and ensure that the Epic application runs smoothly for healthcare providers. Their role involves system configuration, training users, and collaborating with IT and clinical teams to maintain workflow efficiency. Analysts may also participate in system upgrades, testing, and documentation to improve system performance. Certification in specific Epic modules is often required for this role.

What does an Epic Support Analyst do?

A typical day for an Epic Support Analyst involves monitoring and responding to support tickets related to Epic system issues, troubleshooting technical problems, and assisting end users such as clinicians and administrative staff. You will often collaborate with IT, clinical informatics, and project management teams to resolve incidents, support system updates, and participate in system optimization projects. Additionally, you may deliver user training, document solutions, and contribute to ongoing process improvements. The role is dynamic and fast-paced, with responsibilities that often shift based on daily system needs and end user feedback.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst, you need a solid understanding of healthcare workflows, experience with electronic health record (EHR) systems—especially Epic—and strong problem-solving abilities, often supported by a bachelor's degree and relevant Epic certifications. Familiarity with ticketing platforms, Epic modules (like EpicCare or Resolute), and proficiency with troubleshooting tools are typically required. Outstanding communication skills, patience, and a collaborative spirit help analysts work effectively with clinicians and IT teams. These skills and qualities are crucial for swiftly resolving complex technical issues and ensuring smooth hospital operations.

Can an Epic Support Analyst work from home?

Epic Support Analysts can often work remotely, especially if the employer offers telecommuting options. The role typically requires access to secure systems, strong communication skills, and familiarity with Epic software, which can be managed through remote access tools. However, some positions may require on-site presence for certain tasks or certifications.

How to get hired as an Epic Support Analyst?

To get hired as an Epic Support Analyst, candidates typically need a background in healthcare IT, experience with Epic software, and relevant certifications such as Epic certifications in specific modules. Strong troubleshooting skills, knowledge of electronic health records, and the ability to work in a fast-paced environment are also important. Employers often seek candidates with prior support or technical experience and good communication skills.

What are popular job titles related to Epic Support Analyst jobs in Wisconsin?

For Epic Support Analyst jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst jobs in Wisconsin look for?

The top searched job categories for Epic Support Analyst jobs in Wisconsin are:

What cities in Wisconsin are hiring for Epic Support Analyst jobs?

Cities in Wisconsin with the most Epic Support Analyst job openings:

Epic Support Analyst jobs near you
Infographic showing various Epic Support Analyst job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $65,871 per year, or $31.7 per hour.

Epic Beacon Analyst II, FCH - CLIN APPLICATIONS - INPATIENT

Froedtert

Menomonee Falls, WI • On-site

$30.41 - $52.02/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

This job is REMOTE.

FTE: 1.000000

Standard Hours: 40.00

Shift: Flexible 1st shift between 7 am and 5 pm with day call and after-hours support to include weekends on a rotational basis.

Shift Details: Salaried position with normal business hours Monday through Friday with on call duties that rotate based on the team rotation schedule during business hours, after hours support and on weekends.

Job Summary:

This position, with minimal supervision, uses defined methodologies in a team environment to perform system life cycle tasks for assigned systems or applications. These tasks include planning, system analysis, design, application building, integration, testing, maintenance, support and the completion of assigned project work. May lead small projects or initiatives.

EXPERIENCE DESCRIPTION:

Minimum of 2 years of related work experience with implementation and/or support of an electronic health record application is required.

EDUCATION DESCRIPTION:

Knowledge of computer principles at a level normally acquired through completion of a Bachelor's degree or equivalent experience is required.

SPECIAL SKILLS DESCRIPTION:

Analytical and problem-solving skills.

Ability to manage multiple tasks.

Willingness to learn and improve.

Highly motivated and ability to operate under limited supervision.

Ability to prioritize and execute in high-pressure situations.

Ability to communicate clearly and effectively, both written and verbal.

LICENSURE DESCRIPTION:

Epic Proficiency, Accreditation or Certification is required.

Prefer Beacon, Clin Doc, Ambulatory, Willow, or Orders certification preferred

Compensation, Benefits & Perks at Froedtert Health

Pay is expected to be between: (expressed as hourly) $30.41 - $52.02. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available


The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

Employment Type: FULL_TIME
Froedtert logo

About Froedtert

Sourced by ZipRecruiter

Froedtert is a world-class healthcare organization based in Milwaukee, WI, United States. The company operates within the healthcare and wellness industry, providing a broad spectrum of medical services to the residents of southeastern Wisconsin and beyond. Froedtert was founded in 1980 and is an academic health network, which ripples an integrated affiliation with the Medical College of Wisconsin. The company prides itself on its cutting-edge treatments, sophisticated technology, and groundbreaking research. Froedtert’s mission is to advance health in the communities they serve, with a profound commitment towards patient care, education, research and community outreach.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1980

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