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Epic Mychart Jobs in Arizona (NOW HIRING)

Coordinator I - Customer Navigation

Phoenix, AZ · On-site

$17 - $22.25/hr

... MyChart) ESSENTIAL FUNCTIONS * Demonstrate ICARE values to schedule appointments in EMR in ... App (EPIC EMR). * Performs other duties as assigned. EDUCATION * High School Diploma or GED ...

Coordinator I - Customer Navigation

Phoenix, AZ · On-site

$17 - $22.25/hr

... MyChart) ESSENTIAL FUNCTIONS * Demonstrate ICARE values to schedule appointments in EMR in ... App (EPIC EMR). * Performs other duties as assigned. EDUCATION * High School Diploma or GED ...

Senior Cadence Analyst - ATS

Phoenix, AZ

$87K - $115K/yr

... Cadence, MyChart, Radiant, Cupid, etc). Functions as an experienced liaison between clinical ... Cadence/Epic certification is required. Individuals without relevant Epic certifications will be ...

Epic Mychart information

See Arizona salary details

$18

$52

$82

How much do epic mychart jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for epic mychart in Arizona is $52.48, according to ZipRecruiter salary data. Most workers in this role earn between $38.08 and $69.90 per hour, depending on experience, location, and employer.

What is an Epic MyChart?

An Epic MyChart job typically involves managing, configuring, and supporting the MyChart patient portal, which is part of the Epic electronic health record (EHR) system. Professionals in this role help enhance patient engagement by ensuring smooth access to personal health information, appointment scheduling, and secure messaging between patients and providers. They may work on system updates, troubleshoot technical issues, and train end-users. Many roles require Epic MyChart certification and experience in healthcare IT.

What are common challenges faced by Epic MyChart analysts, and how can they overcome them?

Epic MyChart Analysts often encounter challenges such as managing complex patient portal configurations, coordinating between clinical staff and IT, and ensuring new features meet both regulatory requirements and user needs. Staying up-to-date with Epic software updates and maintaining clear communication with a variety of stakeholders are essential strategies to overcome these obstacles. Analysts must also be proactive in troubleshooting technical issues and adept at training end users. Successful analysts continually seek professional development and collaboration opportunities to stay ahead in this fast-evolving healthcare IT field.

What skills and qualifications are needed for an Epic MyChart position?

To thrive as an Epic MyChart Analyst, you need a solid understanding of healthcare workflows, experience with the Epic MyChart application, and typically a degree in information technology, healthcare administration, or a related field. Familiarity with the Epic Hyperspace interface, Epic MyChart certification, and experience with EMR system configuration are highly valued. Strong problem-solving abilities, communication skills, and the capacity to work cross-functionally help analysts excel in this position. These qualifications are crucial for ensuring smooth patient portal operations, effective user support, and successful integration of patient-facing digital tools within healthcare organizations.

What are the most commonly searched types of Epic Mychart jobs in Arizona?

The most popular types of Epic Mychart jobs in Arizona are:

Infographic showing various Epic Mychart job openings in Arizona as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $109,156 per year, or $52.5 per hour.

Coordinator I - Customer Navigation

Honorhealth

Phoenix, AZ • On-site

$17 - $22.25/hr

Full-time

Re-posted 2 days ago


HonorHealth rating

7.7

Company rating: 7.7 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

157th of 887 rated healthcare providers


Job description

Primary City/State:

Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Category:

Administrative Support

Shift:

Day

Department:

Customer Navigation Center Scheduling

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The primary contact for customers who contact the Customer Navigation Center. Primary role is to improve access to care and patient experience through primary care and specialty appointment scheduling and support in-network referral recommendations. Facilitate or escalate patient navigation needs from inbound communication channel (Phones and MyChart)

ESSENTIAL FUNCTIONS
  • Demonstrate ICARE values to schedule appointments in EMR in alignment with scheduling guidelines based on patient preference, location, and insurance plans. Will also facilitate insurance verification. Facilitate appropriate call transfers per department instructions.
  • Verify requirements for referrals, insurance plans, appt types and providers are met. Ensure all patient interactions are compliant with privacy and confidentiality regulations and policies.
  • Document telephone encounters for inbound inquiries and appointment questions regarding primary care and specialty medical services. In addition, will respond to inquiries for wayfinding, educational seminars, referral statuses and MyChart Tier I tech support.
  • Document and provide feedback from callers to the appropriate parties for follow-up and/or resolution. Follow Emergency Caller Map Process for time sensitive escalations. Elevate voice of customer opportunities to Trainers and Supervisors for implementation in training and/or centralized knowledgebase.
  • Assist customers in enrolling and increase customer utilization of My Chart App (EPIC EMR).
  • Performs other duties as assigned.

EDUCATION
  • High School Diploma or GED Required

EXPERIENCE
  • 6 months of customer service experience Required
  • Other Typing a minimum of 45 words per minute (WPM) Required
  • 1 year of call center experience Preferred
  • Other Basic knowledge of insurance plans and requirements:Knowledge of physician specialties and hospital services offeredKnowledge of medical terminologyKnowledge of HIPPA/Privacy Practices Preferred
  • Other Bilingual in Spanish (Conversation) Preferred

LICENSE AND CERTIFICATIONS

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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014