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Epic Go Live Support Jobs in Delaware (NOW HIRING)

DEW Softech Inc

Project Manager

Newark, DE · On-site

Oversee transition from project mode to operations, ensuring clean handoffs to support teams, IT operations, and business owners * Maintain post-go-live project documentation, FAQs, known issues ...

Simmons Foods

ERP Rollout Team Temp

Bridgeville, DE

$1.0K/wk

Provide 4 weeks of hypercare support following the Go-Live week of October 4, helping team members work through real-world questions and issues as they adopt the new system. Be assigned to one ...

Simmons Foods

ERP Rollout Team Temp

Bridgeville, DE · On-site

$1.0K/wk

... Go-Live. • Provide 4 weeks of hypercare support following the Go-Live week of October 4, helping team members work through real-world questions and issues as they adopt the new system. • Be ...

ADVANTAGE MEDIA SERVICES INC

IT Support I

Bear, DE · On-site

$21 - $24/hr

Working with the warehouse in order to support go-live initiatives * Provide technical assistance/first line support for warehouse employees and customer service account managers enabling them to ...

ADVANTAGE MEDIA SERVICES LLC

IT Support I

Bear, DE · On-site

$21 - $24/hr

Working with the warehouse in order to support go-live initiatives * Provide technical assistance/first line support for warehouse employees and customer service account managers enabling them to ...

Merck & Co.

... Support the design of laboratory facilities to ensure instrumentation requirements and functionalities are incorporated- - Post Go-Live Instrument Lifecycle Management:- Develop and implement ...

CAI

Senior Business Analyst

Dover, DE · Hybrid

$92K - $119K/yr

Support cutover planning, go-live readiness, and post-implementation stabilization What You'll Need Required: * Minimum 7 years of Business Analysis or Functional Consulting experience supporting ERP ...

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Epic Go Live Support information

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How much do epic go live support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for epic go live support in Delaware is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What does an Epic Go Live Support do?

During a Go Live event, Epic Go Live Support staff are often on-site or virtually accessible, assisting end users like nurses, physicians, and administrative personnel as they begin using the new or updated Epic system. Days are fast-paced and involve troubleshooting issues, answering user questions, offering one-on-one or group guidance, and tracking common problems for escalation. Teamwork is essential since you'll collaborate closely with other support staff, IT teams, and possibly Epic representatives to ensure a seamless transition. This hands-on role offers valuable exposure to clinical workflows, healthcare technology, and opportunities to build relationships across multiple departments.

What skills and qualifications are needed for Epic Go Live Support?

To thrive as an Epic Go Live Support professional, you need expertise in healthcare workflows, a solid understanding of the Epic EHR system, and preferably experience with clinical or technical support roles. Familiarity with Epic applications, user provisioning, and certification (such as Epic Credentialed Trainer or Analyst) is highly valuable. Excellent communication, problem-solving abilities, and patience help you provide effective guidance and reassurance to end users during high-pressure Go Live events. These skills ensure smooth system adoption, quick issue resolution, and minimal disruption to critical healthcare operations.

What is an Epic Go Live Support?

An Epic Go Live Support job involves assisting healthcare staff during the implementation of a new Epic electronic health record (EHR) system. Support personnel help end-users navigate workflows, troubleshoot issues, and ensure a smooth transition to the new system. They provide at-the-elbow support, answer questions, and escalate technical problems as needed. This role requires strong communication skills, familiarity with Epic software, and the ability to work in fast-paced clinical environments.

What are popular job titles related to Epic Go Live Support jobs in Delaware? For Epic Go Live Support jobs in Delaware, the most frequently searched job titles are:
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Epic Go Live Support jobs near you
Infographic showing various Epic Go Live Support job openings in Delaware as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 75% Full Time, 12% Part Time, and 10% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,900 per year, or $16.3 per hour.

EPIC ANALYST - POPULATION HEALTH - HEALTHY PLANET - SIGN ON BONUS

Bebee Healthcare

Lewes, DE • On-site

$73K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 16 days ago

Job description

Why Beebe?
Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.
Benefits
In addition to competitive compensation and wellness benefits (medical, dental, vision and prescription) Beebe Healthcare also offers:
  • Sign-on and Referral Bonuses for select positions
  • Tuition Assistance up to $5,000
  • Paid Time Off
  • Long Term Sick accrual
  • Employer Contribution Plan
  • Free Short and Long-Term Disability for Full Time employees
  • Zero copay for drugs on prescription plan for certain conditions
  • College Bound 529 Savings Plan
  • Life Insurance
  • Beebe Perks via Work Advantage
  • Employee Assistance Program
  • Pet Insurance

Overview
Under the general supervision of an IS Applications Manager, assumes implementation and on-going responsibilities for all software applications. Applies structured analysis and design techniques to operational requirements of each application. Analyzes software application, system performance and user department's workflow. Ensures functional requirements of the hospital are met via the computer software.
Responsibilities
  • Provide technical support to system end users functioning as the primary resource for managing and resolving system issues.
  • Maintain software for assigned systems at supportable levels, review release notes, and communicate available updates and enhancements to end users.
  • Maintain detailed system documentation reflecting system architecture, security, and other requirements as defined in documentation templates.
  • Provide technical input on new development and/or revision of process diagrams, screen layouts, and any other elements of the design as defined by supported departments.
  • Participate in vendor selection processes occurring in supported departments including demonstrations and functional comparison activities.
  • Assist project teams in defining system requirements and developing project plans for new systems within supported areas.
  • Complete assigned system build / development tasks based on design specifications.
  • Participate in testing of new functionality validating accuracy of build as defined by specifications.
  • Participate in training process for new functionality validating training material and participating as needed in knowledge transfer to end users.
  • Participate as needed in go-live events providing support, training, and troubleshooting assistance to deployment team.

Qualifications
  • Minimum 3 years of IT analyst experience preferred
  • Health Care experience preferred
  • Excellent communication skills
  • Ability to relate well with people of diverse backgrounds, training and experience
  • Demonstration of initiative, problem solving and critical thinking skills

Essential: Bachelor's degree preferred
Credentials:
  • Active Epic Certification - Healthy Planet

Competencies Skills
Essential:
* Clear Communication Skills Both Written And Verbal
* Knowledge Of Basic Computer Programs
* Able To Keep Confidential Information Regarding Patients, Team Members
* Able To Withstand Crisis Situations
* Has Skills To Provides Customer Service To Patients, Team Members And Visitors
* Experience With Excel, Power Point, Word, Visio, Etc.
Credentials
Education
Entry
USD $73,112.00/Yr.
Max
USD $113,318.40/Yr.

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