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Epic Ehr Jobs in Raleigh, NC (NOW HIRING)

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

EHR Epic Analyst Duration: 5+ Months Start Date: ASAP Location: Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic Analyst to support the implementation ...

STI

Helpdesk Manager - Durham, NC

Durham, NC · On-site

Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated ...

STI

Epic Clinical Project Manager :: NC

Durham, NC · On-site

This project management role will work with other EHR project managers and executive leadership ... Epic EHR system. This position will be responsible for working with senior-level business ...

ClinDCast LLC

Epic ClinDoc Analyst

Cary, NC · Remote

Bachelor's degree in Nursing, Health Informatics, IT, or a related field (or equivalent experience). * 2-5 years of experience working with Epic ClinDoc or other electronic health records (EHR ...

ClinDCast LLC

EPIC Project Manager

Cary, NC · On-site

Epic Project Manager Job Summary: We are seeking an experienced Epic Project Manager to lead and ... Collaborate with the EHR Program Director, project managers, and team leads to coordinate ...

Avance Care

Vice President of IT

Durham, NC

$151K - $189K/yr

This role is responsible for the planning, development, implementation, operation, maintenance, and security of a shared Epic electronic health record (EHR) environment , along with related ...

Avance Care

Vice President of IT

Durham, NC · On-site

$151K - $189K/yr

This role is responsible for the planning, development, implementation, operation, maintenance, and security of a shared Epic electronic health record (EHR) environment , along with related ...

Avance Care

Vice President of IT

Durham, NC

$151K - $189K/yr

This role is responsible for the planning, development, implementation, operation, maintenance, and security of a shared Epic electronic health record (EHR) environment , along with related ...

FastMed

Vice President Information Technology

Durham, NC · On-site

$151K - $189K/yr

This role is responsible for the planning, development, implementation, operation, maintenance, and security of a shared Epic electronic health record (EHR) environment and related enterprise IT ...

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All JobsEpic Ehr JobsEpic Ehr Jobs in Raleigh, NC

Epic Ehr information

See Raleigh, NC salary details

$19

$54

$86

How much do epic ehr jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for epic ehr in Raleigh, NC is $54.74, according to ZipRecruiter salary data. Most workers in this role earn between $39.71 and $72.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by Epic EHR specialists and how can they be addressed?

Epic EHR specialists often encounter challenges related to integrating complex healthcare workflows, managing system updates, and ensuring user adoption among staff. Adapting to frequent software upgrades and troubleshooting user-reported issues require staying current with new features and maintaining strong relationships with both clinical and IT teams. Proactive communication, thorough documentation, and ongoing training are key strategies for overcoming these challenges. By effectively collaborating with end users and keeping up with Epic best practices, specialists help ensure seamless operations and optimal use of the EHR system.

What is an Epic EHR?

An Epic EHR job typically involves working with Epic Systems' electronic health record (EHR) software, which is widely used in hospitals and healthcare organizations. Professionals in these roles may be responsible for implementing, customizing, maintaining, and supporting Epic software to improve clinical workflows and patient care. Positions can range from analysts and trainers to project managers and system administrators, depending on the specific needs of the organization.

What are the key skills and qualifications needed to thrive in the Epic EHR position, and why are they important?

To thrive as an Epic EHR specialist, you need a solid understanding of healthcare workflows, attention to detail, and proficiency in information technology, often supported by a degree in health informatics, IT, or a related field. Epic Systems certification is typically required, along with experience navigating and configuring the Epic EHR platform. Strong analytical, problem-solving, and communication skills help facilitate effective collaboration with clinical and technical teams. These abilities are crucial for optimizing electronic health record use and ensuring compliance, accuracy, and improved patient care within healthcare organizations.

How to get into Epic Ehr?

To get into an Epic EHR role, candidates typically need relevant healthcare IT experience, knowledge of Epic systems, and often a certification such as Epic Certified Analyst. Gaining experience through training programs, certifications, or working in healthcare IT environments can improve job prospects. Familiarity with clinical workflows and EHR implementation processes is also beneficial.
What are popular job titles related to Epic Ehr jobs in Raleigh, NC? For Epic Ehr jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Epic Ehr jobs in Raleigh, NC look for? The top searched job categories for Epic Ehr jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Epic Ehr jobs? Cities near Raleigh, NC with the most Epic Ehr job openings:
Epic Ehr jobs near you
Infographic showing various Epic Ehr job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 73% Full Time, 11% Part Time, and 13% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $113,864 per year, or $54.7 per hour.

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

INFO ORIGIN INC

Raleigh, NC • Remote

$35 - $45/hr

Contractor

Re-posted 8 days ago

Job description

  • Position Title: Epic EHR Helpdesk Analyst
  • Location: Raleigh, NC (Fully remote, 1st shift (7AM–3:30PM EST)
  • Interview: Webcam Interview Only
  • Position Type: Contract

Overview:

  • Provides advanced Epic EHR support across 13 facilities. Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient‑care systems.
  • The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
  • Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.

Required Skills

  • Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
  • Proficient with ServiceNow or other enterprise ticketing systems.
  • In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).

Highly Desired:

  • Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
  • Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).