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Epic Csm Jobs (NOW HIRING)

Analytica

Project Manager

Washington, DC · On-site

CSM, SAFe, and/or PMP certification * 5+ years' consulting, agile project team role, business ... EPIC / User stories, sprint backlog grooming, daily stand-up meetings, sprint reviews and ...

Analytica

Project Manager

Washington, DC · On-site

CSM, SAFe, and/or PMP certification * 5+ years' consulting, agile project team role, business ... EPIC / User stories, sprint backlog grooming, daily stand-up meetings, sprint reviews and ...

Msmc

Pharmacy Technician Part Time

Miami Beach, FL

$17.25 - $21/hr

Timely processes nursing messages from Epic in-basket. * Process manual pick items as needed ... Dispense and return Narcotics from Controlled Substance Manager (CSM Vault). * Accurately process ...

ClearlyAgile

Technical Product Owner

Tampa, FL · On-site +1

Collaborate with stakeholders and product teams to decompose large epic stories into features and ... CSM or CSPO strongly preferred * Self-starter with focus on PEOPLE and BUILDING RELATIONSHIPS

ClearlyAgile

Technical Product Owner

Tampa, FL · On-site +1

Collaborate with stakeholders and product teams to decompose large epic stories into features and ... CSM or CSPO strongly preferred * Self-starter with focus on PEOPLE and BUILDING RELATIONSHIPS

ClearlyAgile

Technical Product Owner

Tampa, FL · Remote

Collaborate with stakeholders and product teams to decompose large epic stories into features and ... CSM or CSPO strongly preferred * Self-starter with focus on PEOPLE and BUILDING RELATIONSHIPS

ClearlyAgile

Agile Business Analyst

Tampa, FL · On-site +1

Collaborate with stakeholders and product teams to decompose large epic stories into features and ... Scrum certification like CSM or CSPO preferred * Bachelor's degree preferred LOCATION AND OTHER ...

ClearlyAgile

Agile Business Analyst

Tampa, FL · On-site +1

Collaborate with stakeholders and product teams to decompose large epic stories into features and ... Scrum certification like CSM or CSPO preferred * Bachelor's degree preferred LOCATION AND OTHER ...

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Epic Csm information

How does an Epic CSM typically collaborate with clinical and IT teams during an EHR implementation?

An Epic CSM (Customer Success Manager) plays a pivotal role in bridging the gap between clinical staff and IT professionals during an Electronic Health Record (EHR) implementation. They facilitate communication to ensure that clinical workflows are accurately translated into the Epic system and address technical constraints. Epic CSMs often lead meetings, gather feedback from end users, and coordinate with IT to resolve issues, ensuring the project stays on track and meets organizational goals. This collaborative environment requires strong interpersonal skills and a deep understanding of both clinical processes and IT systems.

What are the key skills and qualifications needed to thrive as an Epic CSM, and why are they important?

To thrive as an Epic CSM (Customer Success Manager), you need a strong understanding of healthcare workflows, Epic software products, and project management principles, often supported by a bachelor’s degree and relevant Epic certification. Familiarity with Epic modules, client management tools, and ticketing systems is typically required. Outstanding communication, problem-solving, and relationship-building skills help CSMs collaborate effectively with clients and internal teams. These abilities are vital for ensuring clients achieve their desired outcomes and maximize the value of their Epic investment.

What is the difference between Epic Csm vs Epic Analyst?

AspectEpic CsmEpic Analyst
Required CredentialsEpic Certification, healthcare IT knowledgeEpic Certification, technical and analytical skills
Work EnvironmentHealthcare organizations, client-facing rolesHealthcare IT teams, project support
Employer & Industry UsageHospitals, health systems, Epic PartnersHospitals, health systems, Epic implementation teams
Common Search & ComparisonEpic Csm vs Epic Analyst

The Epic Csm (Customer Success Manager) primarily focuses on client relationship management, ensuring successful Epic system adoption and ongoing support. The Epic Analyst, on the other hand, concentrates on technical analysis, system configuration, and troubleshooting within Epic modules. While both roles require Epic certification and healthcare IT knowledge, the Csm emphasizes communication and client satisfaction, whereas the Analyst emphasizes technical expertise and system optimization.

What is an Epic CSM?

An Epic CSM, or Credentialed Support Manager, is a professional who specializes in managing and supporting users of Epic Systems software, which is widely used in healthcare organizations for electronic health records (EHR). Epic CSMs are responsible for assisting with software implementation, troubleshooting issues, training staff, and ensuring users can effectively navigate the Epic platform. They often act as a liaison between IT departments, clinical staff, and Epic System representatives to optimize system performance and user satisfaction.
Infographic showing various Epic Csm job openings in the United States as of May 2026, with employment types broken down into 7% Locum Tenens, 1% As Needed, 71% Full Time, 9% Part Time, and 12% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution.
Oncology Pharmacy Technician

Oncology Pharmacy Technician

Mount Sinai Hospital

Miami Beach, FL

$17.25 - $21/hr

Other

Medical, Life, Retirement, PTO

Posted 25 days ago

Mount Sinai rating

7.8

Company rating: 7.8 out of 10

Based on 280 frontline employees who took The Breakroom Quiz

132nd of 869 rated healthcare providers

Job description

Oncology Pharmacy Technician
Schedule: (Monday - Friday Day Shift)
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Position Responsibilities:
  • Performs daily cart exchanges.
  • Addresses pharmacy telephones/window communication responding to inquires or request ( note: phone etiquette) in a timely manner
  • Timely processes nursing messages from Epic in-basket
  • Process manual pick items as needed
  • Accurately and timely handles (ie: dispense tracking ), transport/deliver medications and supplies to appropriate areas (Hourly Rounds and as requested)
  • Prepare automated dispensing cabinets restock batch for delivery
  • Reports out of stock to Pharmacist and or Buyer
  • Restock/ Pick up / delivery of crash cart trays as per policy
  • Follows Lunch and Dinner coverage schedules as posted
  • Dispense and return Narcotics from Controlled Substance Manager (CSM Vault)
  • Accurately process medication returns and restocking to medication storage areas
  • Performs basic billing functions
  • Accurately packages and prepares medications for dispensing as assigned
  • Accurately prepares cart fills in a timely manner as assigned
  • Complies with ongoing process to monitor outdates/ shortages as per policy
  • Consistently follows Hospital Time and Attendance Policy
  • Other Duties as assigned by Pharmacist/Leadership
Qualifications:
  • Active Pharmacy Technician Registration/License in the State of Florida required, National Certification (CPhT) preferred.
  • High School Diploma or equivalent required
  • Hospital experience preferred
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:
  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet Insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program
  • On-site housing for selected positions and more!

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