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Eoc It Jobs (NOW HIRING)

Tierpoint

EOC Support Analyst

Saint Louis, MO · On-site

$23/hr

The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a ... It's important to note the pay range may be narrower than displayed, as various factors are used to ...

ActioNet, Inc.

EOC Engineer- Junior Level

Suitland, MD · On-site

Description ActioNet has an opportunity for a EOC Engineer- Junior Level. This role is Hybrid - the ... What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate ...

WVJC | UCI | EOC

Executive Assistant

East Liverpool, OH · On-site

EOC/WVJC East Liverpool Campus (This is an on-campus position. Not remote. No insurance) Schedule ... The Institution prohibits sex discrimination in any education program or activity that it operates.

ActioNet

EOC Engineer- Junior Level

Suitland, MD · On-site

ActioNet has an opportunity for a EOC Engineer- Junior Level. This role is Hybrid - the primary ... What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate ...

ActioNet, Inc.

EOC Engineer- Junior Level

Suitland, MD · On-site

Description ActioNet has an opportunity for a EOC Engineer- Junior Level. This role is Hybrid - the ... What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate ...

ActioNet, Inc.

EOC Engineer- Junior Level

Suitland, MD · On-site

Description ActioNet has an opportunity for a EOC Engineer- Junior Level. This role is Hybrid - the ... What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate ...

ActioNet

EOC Engineer- Junior Level

Suitland, MD · On-site

ActioNet has an opportunity for a EOC Engineer- Junior Level. This role is Hybrid - the primary ... What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate ...

ActioNet

EOC Engineer- Junior Level

Suitland, MD · On-site

Description ActioNet has an opportunity for a EOC Engineer- Junior Level. This role is Hybrid - the ... What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate ...

Socket.dev

EOC Operations Analyst

Reston, VA · On-site

$100 - $125/hr

It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Infojini Inc

Technical Writer

Atlanta, GA · On-site

The Department has 12 holidays, in which consultants are not allowed to work nor make up any time for those holiday weeks Client approval Responsibilities Participate in EOC planning and IT sessions ...

Infojini Inc

Technical Writer

Atlanta, GA · On-site

Responsibilities : • Participate in EOC planning and IT sessions to design and develop materials • Produce effective presentations, tutorials, instructor and student guides, lesson plans ...

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Eoc It information

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How much do eoc it jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for eoc it in the United States is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.84 per hour, depending on experience, location, and employer.

What are popular job titles related to Eoc It jobs?

For Eoc It jobs, the most frequently searched job titles are:

Infographic showing various Eoc It job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 1% Full Time, 91% Contract, 5% Nights, and 1% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,463 per year, or $19.9 per hour.

EOC Support Analyst

Tierpoint

Saint Louis, MO • On-site

$23/hr

Full-time

Re-posted 17 days ago

TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

168th of 226 rated it services

Job description

The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a strong customer service background. This position is responsible for receiving incoming calls and alerts regarding services for both internal and external customers. Calls, e-mails, or monitored events may require the creation and escalation of a thoroughly documented ticket. The analyst is also responsible for identifying critical issues and engaging key resources while gathering information needed to effectively escalate problems in a fast-paced environment. Analysts in this position will be working in a fast paced, and sometimes high-pressure, environment and as a part of a team which is staffed on a continual 24/7/365 basis.


  • Provides quality internal and external customer service surrounding the Company values.
  • Utilizes tools to identify and remediate/escalate incidents quickly.
  • Perform basic diagnosis and troubleshooting of technical events.
  • Train and master entry level system administrative tasks
  • Identify critical issues and engage key resources in a timely manner.
  • Gather and document information from multiple sources to determine path of escalation.
  • Thoroughly document all actions utilizing company tools including ticketing system
  • Maintain professionalism in all communications via phone, chat, and email.
  • Ability to follow written process documentation consistently.
  • Continually assist in evaluation and improvement of internal processes and procedure
  • Maintain a presentable appearance.
  • Participate in Incident Management Duties
  • Monitor critical systems to ensure they are running correctly.
  • Other duties as assigned.

  • Must possess strong customer service attitude and interpersonal skills.
  • Exudes serious professionalism in all facets of their work.
  • Ability to multi-task in order to meet primary goals as well as other duties as assigned.
  • Availability to work shifts as assigned including holidays or weekends.
  • Must be comfortable working on the phone with clients and peers.
  • Must be reliable and punctual – critical that this position is covered at all scheduled times.
  • Must be available to work all shifts if coverage gaps arise.
  • Proven ability to work effectively and cooperatively with others as well as independently.
  • Demonstrated flexibility, organization, and self-motivation.
  • Willingness to learn new processes or procedures and grow technical skill set.
  • Maintain professional communications with clients at all times.
  • Hands-on Personal Computer experience
  • Must be able to type 50 WPM, with accuracy.
  • Adequate professional experience and knowledge to perform Job Responsibilities
  • Excellent verbal, written, and interpersonal skills.
  • Ability to prioritize and organize effectively.
  • Ability to work on multiple projects simultaneously.
  • Ability to work both independently and with others.
  • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines.
  • Proficiency in using MS Office Suite and Windows-based computer applications.

Preferred Experience

  • Prior work in a technical call center or ticket routing setting
  • 2 years or more of work experience in a customer service role 
  • Prior technical experience or education in the Information Technology industry

Working Conditions

  • Office/Hybrid Enviroment 

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.

Pay Rate: $23.00

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