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Entrylevel Help Desk Analyst Jobs in Orem, UT (NOW HIRING)

GSP Companies

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Knowledge of help desk operations and technology support. * Advanced knowledge of Windows based ... Ability to investigate and analyze complex problems, including the use of data and technology to ...

Freeze-Dry Foods LLC.

Network Engineer

American Fork, UT · On-site

$70 - $100/hr

... and Help Desk responsibilities. The ideal candidate is passionate about technology, customer ... Strong troubleshooting and analytical abilities. * Exceptional customer service and communication ...

Freeze-Dry Foods LLC.

ERP Administrator

American Fork, UT · On-site

$75 - $110/hr

Create and manage a Business Central help desk to efficiently support users. * Analyze and troubleshoot ERP system issues reported by end users. * Develop and maintain system documentation, user ...

Thrive Life, LLC

Network Engineer

American Fork, UT · On-site

$65 - $90/hr

... and Help Desk responsibilities. The ideal candidate is passionate about technology, customer ... Strong troubleshooting and analytical abilities. * Exceptional customer service and communication ...

CenCore LLC

Future IT Roles

Springville, UT · On-site

... SOC Analyst, ISSO, Incident Response) Cloud Engineering (AWS, Azure, GCP) Help Desk / Technical Support (Tier 1-3) DevOps & Automation (CI/CD, Scripting, Infrastructure as Code) Database ...

Thrive Foods

ERP Administrator

American Fork, UT · On-site

$85 - $112/hr

Create and manage a Business Central help desk to efficiently support users. * Analyze and troubleshoot ERP system issues reported by end users. * Develop andmaintainsystem documentation, user guides ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site

$56K - $58K/yr

As we continue to expand, we're looking for a Client Service Analyst who's passionate about helping ... help desk roles, ideally in a SaaS or software environment.Excellent verbal and written ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

As we continue to expand, we're looking for a Client Service Analyst who's passionate about helping ... help desk roles, ideally in a SaaS or software environment. * Excellent verbal and written ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site

$56K - $58K/yr

As we continue to expand, we're looking for a Client Service Analyst who's passionate about helping ... help desk roles, ideally in a SaaS or software environment. * Excellent verbal and written ...

Opiniion

Revenue Operations Analyst

Lehi, UT · On-site

$65 - $95/hr

As our Revenue Operations Analyst, you'll help drive results across the systems and processes that ... Desk work by turning data into clean pipelines, sharp reporting, and smarter processes that help ...

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Showing results 41-60

All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Orem, UT

Entrylevel Help Desk Analyst information

See Orem, UT salary details

$12

$20

$31

How much do entrylevel help desk analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entrylevel help desk analyst in Orem, UT is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.41 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

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For Entrylevel Help Desk Analyst jobs in Orem, UT, the most frequently searched job titles are:

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Entrylevel Help Desk Analyst jobs near you
Infographic showing various Entrylevel Help Desk Analyst job openings in Orem, UT as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $43,560 per year, or $20.9 per hour.

IT Technical Support

GSP Companies

Provo, UT • On-site

$20.50 - $28/hr

Full-time

Re-posted 14 days ago

Job description

Job Type
Full-time
Description
The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to telephone calls, email and personnel requests for technical support. They are an escalation point for more complex problems. They provide guidance and direction to end users on appropriate application of technology to achieve business goals. They identify, research, and resolve complex or advanced technical problems. They document, track, and monitor problems to ensure a timely resolution. They set up, configure, and support company related technology assets. They assist with maintaining systems, applications, security, and network configurations. They assist with implementation of disaster recovery plans. They recommend upgrades, patches, new applications and equipment. This position provides ad hoc reports and updates to management.
Duties and Responsibilities:
  • Provide Tier 2 Helpdesk (Escalation) problem identification, diagnosis, and resolution of problems
  • Provide advanced support for implementation, troubleshooting and maintenance of IT systems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide support for hardware problems and remains involved in the resolution process
  • Configure and manage Windows operating systems and installs/loads operating system software.
  • Troubleshoots basic network components.
  • Leads efforts to implementing operating system and application patches.
  • Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide detailed analysis and feedback to management and internal customers for escalated tickets
  • Assist in determining hardware, software needs and upgrades.
  • Optimize system operations and resources utilization, and performs system capacity analysis and planning
  • Develop and maintain system documentation and logs

Requirements
Education and Experience:
  • High school diploma or equivalent
  • Bachelor's degree or equivalent experience in a technically relevant field desired
  • 2 years of help desk support experience
  • Technical Certifications preferred.

Qualifications, Skills, Abilities and Competencies:
  • Ability to provide an advanced level of technical customer service to a wide variety of customers
  • Knowledge of help desk operations and technology support.
  • Advanced knowledge of Windows based operating systems.
  • Ability to prioritize, organize and handle multiple tasks efficiently.
  • Ability to properly document and maintain logs and procedures in manuals, listings, diagrams, and other hard- or soft-copy written and graphic materials that describe the use, operation, maintenance, or design of software or hardware.
  • A high degree of self-motivation and self-management.
  • Ability to produce quality work in a fast-paced environment while tolerating interruptions and deadlines.
  • Advanced knowledge of MS Office productivity suites
  • Ability to verbally communicate with a wide range of individuals with different knowledge levels.
  • Must be able to explain complex information in a way that fosters understanding both in groups and with individuals.
  • Ability to investigate and analyze complex problems, including the use of data and technology to determine the best outcome.
  • Ability to contribute to building a strong and positive team spirit as well as align with GSP values.

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