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Entrylevel Help Desk Analyst Jobs in Newfoundland, NJ

Software Support Analyst & Help Desk

Paramus, NJ · On-site

$20.75 - $28.25/hr

The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements ...

Software Support Analyst & Help Desk

Paramus, NJ · On-site

$20.75 - $28.25/hr

The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements ...

Client HelpDesk Analyst

Goshen, NY · On-site

$21.25 - $29/hr

Position Summary We are seeking a Client Helpdesk Analyst to provide frontline IT support. this position is a 100% on-site role at our client location in Goshen, NY. In this position, you will be ...

The Business Analyst will be responsible for the following: - Provide technical and analytical ... to help business users and management effectively utilize information. - Collaborate with ...

The Business Analyst will be responsible for the following: - Provide technical and analytical ... to help business users and management effectively utilize information. - Collaborate with ...

... responsive help desk support. Position Responsibilities may include: * May include: Quotation ... Prepare cost estimates by analyzing Mechanical plans / HVAC Plans and project requirements * Confer ...

... responsive help desk support. Position Responsibilities may include: * May include: Quotation ... Prepare cost estimates by analyzing Mechanical plans / HVAC Plans and project requirements * Confer ...

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

... help desk support, or a related technical support function required * Bachelor's degree from an ... analyst, IT operations, systems administration or similar role is preferred; minimum of a high ...

Help develop and maintain SOPs and desk procedures. * Support periodic classification database reviews. * Assist with customs compliance gap analysis. Required Qualifications * Demonstrated accuracy ...

Entry Level Clerical

Goshen, NY · On-site

$18 - $21/hr

Help keep office records organized and easy to find. * Perform routine data-entry and clerical ... No front desk or customer-facing responsibilities. * Consistent, structured office work.

As the IT Helpdesk Team Lead, you will guide a team of helpdesk technicians, ensuring efficient and ... Excellent problem-solving skills with the ability to analyze complex issues and implement effective ...

IT Team Lead

Paramus, NJ · On-site

$70 - $100/hr

As the IT Helpdesk Team Lead, you will guide a team of helpdesk technicians, ensuring efficient and ... Excellent problem-solving skills with the ability to analyze complex issues and implement effective ...

New

... our moral compass, helping us do what we believe is right. They will also be expected to ... Prototype financial models working closely with Quants and Trading Desk developers collocated on ...

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Entrylevel Help Desk Analyst information

See Newfoundland, NJ salary details

$13

$22

$33

How much do entrylevel help desk analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entrylevel help desk analyst in Newfoundland, NJ is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What cities near Newfoundland, NJ are hiring for Entrylevel Help Desk Analyst jobs?

Cities near Newfoundland, NJ with the most Entrylevel Help Desk Analyst job openings:

Infographic showing various Entrylevel Help Desk Analyst job openings in Newfoundland, NJ as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $46,908 per year, or $22.6 per hour.

Software Support Analyst & Help Desk

GroundWidgets

Paramus, NJ • On-site

$20.75 - $28.25/hr

Full-time

Re-posted 18 days ago


Job description

Company Description
GroundWidgets is an elite technology company driven and managed by founding developers and technologists. GroundWidgets is exclusively focused on consulting and development of applications for the ground transportation industry harnessing the collective vision of its founders and their experience of over 25 years in the ground transportation industry. As companies search for ways to react to competition and a challenging economy, the team at GroundWidgets offers a unique suite of integrated, dynamic, state-of-the-art services and solutions that empower our clients to deliver world-class performance and optimize efficiency.
Job Description
A rapidly expanding international software development company in the mobile and e-commerce space is seeking a FULL TIME Software Support Analyst with outstanding communication and problem solving skills. Candidate should be at ease with external and internal interactions. The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements of this role. Working with our Support Team Leader, the Software Support Analyst is responsible for the quality and delivery of the support and services products we offer to our customers. This role will include coordinating support incidents, fix requests and work orders for our customers and performing support incident analysis/resolution.
The Software Support Analyst/Help Desk Responsibilities:
Manage incidents
Act as primary point of contact for customers
Assist customer to document and submit support incidents
Search incident tracking system for similar incidents/resolutions
Manage customer's support incidents, fix requests and work orders
Manage client upgrade processes and small projects
Monitor compliance with Service Level Agreements
Define and implement initiatives to increase client satisfaction
Identify customers training needs or consultancy opportunities to improve their processes
Train Customers on suite of Products
Qualifications
Strong communication and people skills
Excellent organizational, task management and customer service skills
Ability to understand and document customer business and technical support incidents
Knowledge of MS Office Products (Outlook, Excel, Word, etc)
Knowledgeable with Basic MS SQL database Administration
Must have reliable means of transportation.
Additional Information
      Salary will be commensurate with current and past experience in supporting enterprise applications. Annual reviews & Performance Bonus.
      Annual increments based on performance.
      Full medical benefits after 90 days
      Long term position.