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Entry Level Xfinity Customer Service Jobs in Washington, DC

Entry Level Customer Service

Mclean, VA ยท On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Entry Level Customer Service

Mclean, VA ยท On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Our Customer Service Representative will support our Service Managers, Dispatchers, and Trades ... Whether you're an entry-level worker or a senior executive, an HR Manager or a front line ...

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Showing results 1-20

Entry Level Xfinity Customer Service information

See Washington, DC salary details

$11

$19

$27

How much do entry level xfinity customer service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for entry level xfinity customer service in Washington, DC is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.78 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

What are the most commonly searched types of Xfinity Customer Service jobs in Washington, DC? The most popular types of Xfinity Customer Service jobs in Washington, DC are:
What are popular job titles related to Entry Level Xfinity Customer Service jobs in Washington, DC? For Entry Level Xfinity Customer Service jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Entry Level Xfinity Customer Service jobs in Washington, DC look for? The top searched job categories for Entry Level Xfinity Customer Service jobs in Washington, DC are:
Infographic showing various Entry Level Xfinity Customer Service job openings in Washington, DC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,555 per year, or $19.5 per hour.
Entry Level Customer Service

Entry Level Customer Service

Evolutionary Edge

Mclean, VA โ€ข On-site

$43K - $55K/yr

Full-time

Medical, Dental

Posted 10 days ago


Job description

Benefits/Perks

  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities

Job Summary

We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities

  • Identify the reason for the customerโ€™s complaints or questions, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge

Qualifications

  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Excellent verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively