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Entry Level Csr Jobs in Washington, DC (NOW HIRING)

Nova Ac MCLEAN

Customer Service Representative

Mclean, VA · On-site

$16.50 - $22.25/hr

We are seeking an enthusiastic and motivated Entry-Level to support promotional events and ... Represent the company professionally during in-person marketing campaigns * Engage with customers ...

Covista

Customer Service Representative

Columbia, MD · On-site

$18 - $23/hr

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

High's

Customer Service Representative

Odenton, MD

$18 - $24.50/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

Covista

Customer Service Representative

Columbia, MD · On-site +1

$18 - $23/hr

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

Covista

Customer Service Representative

Columbia, MD

$18 - $23/hr

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

Covista

Customer Service Representative

Columbia, MD · On-site +1

$18 - $23/hr

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Washington, DC

Entry Level Csr information

See Washington, DC salary details

$11

$21

$30

How much do entry level csr jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level csr in Washington, DC is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Washington, DC?

The most popular types of Csr jobs in Washington, DC are:

What are popular job titles related to Entry Level Csr jobs in Washington, DC?

For Entry Level Csr jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Washington, DC look for?

The top searched job categories for Entry Level Csr jobs in Washington, DC are:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Washington, DC as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,266 per year, or $21.3 per hour.

Customer Service Representative - Entry Level - Immediate Hire

GIG USA

Springfield, VA • On-site

$700 - $1.0K/wk

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Looking for an entry-level customer service job with paid training, weekly pay, and opportunities for career advancement? We're hiring motivated Customer Service Representatives to join our growing team!
No previous customer service experience is required. Whether you're starting your career, looking for a new opportunity, or transitioning from retail, hospitality, sales, or another customer-facing role, we provide the training, support, and resources you need to succeed.
If you're friendly, dependable, motivated, and enjoy helping people, this could be the opportunity you've been looking for.
Why Join Our Team?
  • Full-time Customer Service Representative positions
  • Weekly pay
  • Paid training - no previous experience required
  • Immediate start opportunities
  • Hands-on training and ongoing support
  • Positive, energetic, and team-oriented workplace
  • Opportunities for career growth and advancement
  • Performance-based promotions
  • Opportunities to develop communication, customer service, and leadership skills
  • Optional travel opportunities
Customer Service Representative Job Responsibilities
As a Customer Service Representative, you'll help create positive customer experiences while representing our clients and their products, services, and promotional campaigns.
Your responsibilities may include:
  • Providing friendly, professional, and exceptional customer service
  • Answering customer questions about products, services, and promotions
  • Communicating clearly with customers and building strong relationships
  • Assisting with customer engagement and promotional initiatives
  • Representing clients with professionalism and integrity
  • Working closely with team members to achieve individual and company goals
  • Managing multiple priorities in a fast-paced environment
  • Maintaining a positive, helpful, and customer-first attitude
  • Learning new customer service and communication skills through paid training
Customer Service Representative Qualifications
You may be a great fit for this entry-level customer service position if you are:
  • Friendly, approachable, and customer-focused
  • A strong verbal communicator
  • Reliable, dependable, and motivated
  • Comfortable working both independently and as part of a team
  • Able to multitask and adapt to a fast-paced environment
  • Detail-oriented and capable of solving problems
  • Eager to learn new skills
  • Interested in professional development and future leadership opportunities
Experience Is Not Required
No previous customer service experience is required.
Experience in customer service, retail, hospitality, sales, call centers, restaurants, front desk, or other customer-facing positions can be helpful, but it is not required. Paid training is provided to new hires.
Minimum Requirements
  • Must be 18 years of age or older
  • Must successfully pass a background check prior to employment
  • Must be local and available to begin work immediately
  • Must be authorized to work as required by applicable law
Start Your Customer Service Career Today
If you're searching for an entry-level customer service job, customer service representative position, or full-time job with paid training and weekly pay, we'd love to hear from you.
This is an opportunity to join a growing team, gain valuable professional experience, develop your communication skills, and build toward future career opportunities.
We're interviewing immediately and hiring qualified candidates for full-time Customer Service Representative positions.
Apply Today!
Ready to get started? Apply now to be considered for our Customer Service Representative openings.
No experience? No problem. We provide paid training and the support you need to learn, grow, and succeed.

Apply