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Entry Level Xfinity Customer Service Jobs in Suffolk, VA

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

  • Medical

  • Life

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

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All JobsXfinity Customer Service JobsEntry Level Xfinity Customer Service JobsEntry Level Xfinity Customer Service Jobs in Suffolk, VA

Entry Level Xfinity Customer Service information

See Suffolk, VA salary details

$9

$16

$22

How much do entry level xfinity customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level xfinity customer service in Suffolk, VA is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.32 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

Is customer service an entry level job?

Customer service roles, including entry level positions like Xfinity Customer Service, are typically designed for individuals with little to no prior experience. These jobs often provide training on company systems and communication skills, making them accessible to recent graduates or those new to the workforce.
What are popular job titles related to Entry Level Xfinity Customer Service jobs in Suffolk, VA? For Entry Level Xfinity Customer Service jobs in Suffolk, VA, the most frequently searched job titles are:
What job categories do people searching Entry Level Xfinity Customer Service jobs in Suffolk, VA look for? The top searched job categories for Entry Level Xfinity Customer Service jobs in Suffolk, VA are:
What cities near Suffolk, VA are hiring for Entry Level Xfinity Customer Service jobs? Cities near Suffolk, VA with the most Entry Level Xfinity Customer Service job openings:
Entry Level Xfinity Customer Service jobs near you
Infographic showing various Entry Level Xfinity Customer Service job openings in Suffolk, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,064 per year, or $16.4 per hour.

Customer Service Representative - Entry Level

HHV

Virginia Beach, VA

$14 - $19/hr

Full-time

Posted 15 days ago

Job description

We have an immediate opening for an Entry-Level Customer Service Representative to join our growing team. This position is ideal for a motivated, personable, and customer-focused individual who enjoys helping people, building relationships, and creating exceptional customer experiences.

As a Customer Service Representative, you will serve as a key point of contact for clients and customers, provide professional customer support, answer questions, address concerns, and help ensure every interaction reflects our commitment to excellent service.

Previous customer service experience is preferred but not required. Training is provided for the right candidate.

Key Responsibilities

  • Serve as a primary point of contact for clients and customers by answering questions, addressing inquiries, and providing timely assistance
  • Deliver exceptional customer service and maintain a positive customer experience during every interaction
  • Build and maintain strong client relationships through professional communication and consistent follow-up
  • Listen to customer needs and help identify appropriate solutions to questions or concerns
  • Communicate with internal teams to support events, promotional campaigns, and customer initiatives
  • Assist with event and campaign activities, including customer engagement, logistics support, and attendee assistance
  • Collect customer feedback and identify opportunities to improve customer satisfaction and retention
  • Maintain accurate records of customer interactions, inquiries, follow-ups, and feedback in the CRM system
  • Collaborate with team members to develop ideas and strategies that improve customer engagement and service
  • Stay informed about company offerings, promotions, industry trends, and customer needs
  • Follow up with clients and customers to ensure questions and concerns have been addressed
  • Represent the company professionally and maintain a positive brand image at all times
  • Follow company policies, procedures, and customer service standards

Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service, client relations, sales, retail, hospitality, communications, or marketing is a plus but not required
  • Excellent verbal and written communication skills
  • Strong interpersonal and relationship-building skills
  • Friendly, professional, and customer-focused personality
  • Ability to listen, understand customer needs, and provide helpful solutions
  • Strong organizational skills and attention to detail
  • Ability to multitask and prioritize responsibilities in a fast-paced environment
  • Comfortable working with customers, clients, and team members
  • Ability to work independently as well as collaboratively
  • Reliable, dependable, and willing to learn
  • Positive attitude and strong work ethic

What We Offer

  • Paid training and professional development
  • Entry-level career opportunities
  • Hands-on customer service and client relations experience
  • Supportive and collaborative team environment
  • Opportunities for career growth and advancement
  • Opportunities to develop communication, leadership, sales, and business skills
  • Exposure to customer engagement, marketing, events, and business operations

Ideal Candidate

The ideal candidate is outgoing, dependable, professional, and eager to learn. You should enjoy interacting with people, solving problems, and creating positive customer experiences.

This is an excellent opportunity for recent graduates, career starters, and individuals seeking entry-level customer service jobs who want to develop valuable skills in customer support, client relations, sales, marketing, and business operations.

Apply Today

If you#39;re looking for an entry-level Customer Service Representative position where you can build professional skills, work with customers, and grow within a supportive team environment, we encourage you to apply today.

Apply