Help Desk Specialist I
Washington, DC · On-site
Escalate issues reported by WMATA's VIPs * Report critical issues, which fall under WMATA ... CompTIA A+ - the most recognized entry-level IT certification * CompTIA IT Fundamentals (ITF ...
Help Desk Specialist I
Washington, DC · On-site
Escalate issues reported by WMATA's VIPs * Report critical issues, which fall under WMATA ... CompTIA A+ - the most recognized entry-level IT certification * CompTIA IT Fundamentals (ITF ...
Escalate issues reported by WMATA's VIPs * Report critical issues, which fall under WMATA ... CompTIA A+ - the most recognized entrylevel IT certification * CompTIA IT Fundamentals (ITF ...
Escalate issues reported by WMATA's VIPs * Report critical issues, which fall under WMATA ... CompTIA A+ - the most recognized entrylevel IT certification * CompTIA IT Fundamentals (ITF ...
Help Desk Specialist I
Washington, DC · On-site
Escalate issues reported by WMATA's VIPs * Report critical issues, which fall under WMATA ... CompTIA A+ - the most recognized entry-level IT certification * CompTIA IT Fundamentals (ITF ...
Help Desk Specialist I
Washington, DC · On-site
Escalate issues reported by WMATA's VIPs * Report critical issues, which fall under WMATA ... CompTIA A+ - the most recognized entry-level IT certification * CompTIA IT Fundamentals (ITF ...
Experienced Landscapers
Washington, DC · On-site
$18 - $22.50/hr
WMATA Facilities (Washington Metropolitan Area) Season: March November 30 Schedule Options: Sunday ... This is not an entry-level position. We are looking for dependable professionals who can step onto ...
Quick apply
Experienced Landscapers
Washington, DC · On-site
$18 - $22.50/hr
WMATA Facilities (Washington Metropolitan Area) Season: March November 30 Schedule Options: Sunday ... This is not an entry-level position. We are looking for dependable professionals who can step onto ...
... entry-level candidates with strong attention to detail are encouraged to apply * Strong ... WMATA SmarTrip Benefit/Parking Subsidy * 401k Retirement Plan * Paid Federal Holidays * Paid Time ...
... entry-level candidates with strong attention to detail are encouraged to apply * Strong ... WMATA SmarTrip Benefit/Parking Subsidy * 401k Retirement Plan * Paid Federal Holidays * Paid Time ...
Staff Accountant
Washington, DC · On-site
... entry-level candidates with strong attention to detail are encouraged to apply * Strong ... WMATA SmarTrip Benefit/Parking Subsidy * 401k Retirement Plan * Paid Federal Holidays * Paid Time ...
Quick apply
Staff Accountant
Washington, DC · On-site
... entry-level candidates with strong attention to detail are encouraged to apply * Strong ... WMATA SmarTrip Benefit/Parking Subsidy * 401k Retirement Plan * Paid Federal Holidays * Paid Time ...
Staff Accountant
Washington, DC · On-site
$72K - $77K/yr
... entry-level candidates with strong attention to detail are encouraged to apply * Strong ... WMATA SmarTrip Benefit/Parking Subsidy * 401k Retirement Plan * Paid Federal Holidays * Paid Time ...
Staff Accountant
Washington, DC · On-site
$72K - $77K/yr
... entry-level candidates with strong attention to detail are encouraged to apply * Strong ... WMATA SmarTrip Benefit/Parking Subsidy * 401k Retirement Plan * Paid Federal Holidays * Paid Time ...
Entry Level Wmata information
See salary details
$12.98 - $13.81
3% of jobs
$13.81 - $14.64
10% of jobs
$14.64 - $15.47
10% of jobs
$15.62 is the 25th percentile. Wages below this are outliers.
$15.47 - $16.30
15% of jobs
The median wage is $16.78 / hr.
$16.30 - $17.13
22% of jobs
$17.94 is the 75th percentile. Wages above this are outliers.
$17.13 - $17.96
16% of jobs
$17.96 - $18.79
15% of jobs
$18.79 - $19.62
5% of jobs
$19.62 - $20.45
1% of jobs
$20.45 - $21.28
2% of jobs
$21.28 - $22.12
1% of jobs
$12
$16
$22
How much do entry level wmata jobs pay per hour?
As of Jul 30, 2026, the average hourly pay for entry level wmata in the United States is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.03 per hour, depending on experience, location, and employer.
How much is a WMATA bus train driver paid?
Entry-level WMATA bus and train drivers typically earn an hourly wage around $20 to $25, with annual salaries approximately $40,000 to $52,000. Compensation may include benefits such as health insurance and retirement plans, and drivers often need a valid commercial driver's license (CDL) and safety training.
How much do WMATA staff get paid?
Entry-level WMATA staff, such as transit operators and maintenance workers, typically earn starting salaries around $20 to $25 per hour, with annual pay ranging from approximately $40,000 to $50,000. Salaries can vary based on experience, position, and shift differentials, and benefits often include health insurance and retirement plans.
How much does a WMATA train operator make?
A WMATA train operator typically earns an average salary of around $50,000 to $70,000 per year, depending on experience, shift differentials, and overtime opportunities. The role requires safety training, certification, and the ability to operate trains in a transit environment.
What is the difference between Entry Level Wmata vs Entry Level Bus Operator?
| Aspect | Entry Level Wmata | Entry Level Bus Operator |
|---|---|---|
| Required Credentials | High school diploma or equivalent, valid driver's license | High school diploma or equivalent, valid commercial driver's license (CDL) |
| Work Environment | Public transit agency, indoor and outdoor settings | On the road, operating buses in various weather conditions |
| Employer & Industry Usage | Wmata transit authority, public transportation | Transit agencies, private bus companies, public transportation |
| Common Search & Comparison | Yes | Yes |
Entry Level Wmata roles typically require a high school diploma and a valid driver's license, focusing on administrative or support functions within the transit agency. In contrast, Entry Level Bus Operators need a CDL and are directly involved in driving buses, providing passenger service, and operating in outdoor environments. Both roles serve the public transportation industry but differ in responsibilities and licensing requirements.
What are some entry level MTA jobs?
Entry level MTA jobs include positions such as train operator, bus operator, maintenance worker, and customer service representative. These roles typically require a high school diploma or equivalent, and may involve training on safety protocols, operating equipment, or assisting passengers.
What cities are hiring for Entry Level Wmata jobs? Cities with the most Entry Level Wmata job openings:
What are the most commonly searched types of Wmata jobs? The most popular types of Wmata jobs are:
What states have the most Entry Level Wmata jobs? States with the most job openings for Entry Level Wmata jobs include:
Other
Re-posted 6 hours ago
Job description
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
Technology is our Passion. People are our Purpose.
We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Help Desk Specialist I s for a Full-Time position.
Job Summary:
The Help Desk Specialist must apply fundamental concepts, processes, practices, and procedures on technical assignments. Must perform work that requires practical experience and training.Work is performed under the supervision and serves as the primary IT Customer Support interface between WMATA IT departments and all WMATA end-users
Essential Functions:
The Help Desk Specialist's activities include but are not limited to:
Qualifications:
Education
Technical Skills
Understanding of troubleshooting steps, including:
Knowledge of common applications, such as:
Customer Service Skills
Soft Skills
Experience
Preferred Qualifications:
Certifications (Often Preferred, Not Required)
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
#NAI #DICE
Technology is our Passion. People are our Purpose.
We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Help Desk Specialist I s for a Full-Time position.
Job Summary:
The Help Desk Specialist must apply fundamental concepts, processes, practices, and procedures on technical assignments. Must perform work that requires practical experience and training.Work is performed under the supervision and serves as the primary IT Customer Support interface between WMATA IT departments and all WMATA end-users
Essential Functions:
The Help Desk Specialist's activities include but are not limited to:
- Provide 24x7x365 coverage for all Tier I customer-related issues.
- Intercept and initiate resolution of IT customer service requests via telephone, chat, or e-mail.
- Log service tickets for every customer interaction regardless of the mode of communication (email, phone, or chat).
- Troubleshoot, triage, and resolve service requests over the phone and/or via remote access.
- Escalate issues reported by WMATA's VIPs
- Report critical issues, which fall under WMATA's critical incident criteria to the designated incident management team. A non-Disclosure Agreement (NOA) required to release this criterion.
- Escalate to other support entities when unable to resolve within Service Level Agreement (SLA).
- Escalate to other support entities when an issue requires a higher level of technical skills.
- Ensure trouble tickets are addressed in a timely fashion in accordance with WMATA designated SLAs.
- Identify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion.
- Document service-related issues and proposed resolutions for inclusion in the ITCS knowledge base.
- Manage incidents, Problems, and Service Requests. Use standard ITSM ticket system (example CA Service Delivery ) for handling tickets.
Qualifications:
Education
- High school diploma or GED (minimum requirement)
- Associate degree in IT, Computer Science, or related field (preferred but not required)
Technical Skills
- Basic understanding of computer hardware (e.g., desktops, laptops, peripherals)
- Familiarity with operating systems
- Windows (most common)
Understanding of troubleshooting steps, including:
- Software installation / uninstallation
- Password resets
- Network connectivity issues
- Printer issues
Knowledge of common applications, such as:
- Microsoft 365 (Outlook, Word, Teams, OneDrive)
- Web browsers
- VPN clients
Customer Service Skills
- Strong communication skills
- Ability to explain technical issues in simple, clear language
- Patience and professionalism
- Experience in customer service (retail, call center, etc.) is often acceptable if no IT experience
Soft Skills
- Problem-solving mindset
- Attention to detail
- Ability to follow standard operating procedures (SOPs)
- Organizational skills and ability to document tickets clearly
Experience
- 0-1 year of IT + basic technical competency
Preferred Qualifications:
Certifications (Often Preferred, Not Required)
- CompTIA A+ - the most recognized entry-level IT certification
- CompTIA IT Fundamentals (ITF+) - great for beginners
- Microsoft 365 Certified: Fundamentals - helpful for MS-based environments
- HDI Customer Service Representative - customer support-specific credential
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
#NAI #DICE