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Entry Level Warranty Booker Jobs (NOW HIRING)

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Entry Level Warranty Booker information

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$12

$24

$32

How much do entry level warranty booker jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level warranty booker in the United States is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.20 per hour, depending on experience, location, and employer.

What is an entry level warranty booker?

An Entry Level Warranty Booker is a professional who assists with processing warranty claims and bookings, typically within the automotive or appliance industry. Their responsibilities include verifying customer information, scheduling service appointments, and ensuring all necessary documentation is completed for warranty repairs. They often act as a liaison between customers, service technicians, and manufacturers to facilitate efficient warranty claim resolution. This role is ideal for individuals starting their careers in customer service or administrative support.

What are the key skills and qualifications needed to thrive as an entry level warranty booker?

To thrive as an Entry Level Warranty Booker, you should have strong organizational skills, attention to detail, and basic knowledge of warranty policies or administrative procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office applications is typically required. Excellent communication, problem-solving, and time management abilities help you effectively coordinate with customers and service teams. These skills are vital for ensuring accurate warranty bookings, smooth workflow, and high customer satisfaction.

What are some common challenges faced by entry level warranty bookers, and how can they be managed effectively?

Entry Level Warranty Bookers often face challenges such as handling a high volume of warranty claims, ensuring accuracy in data entry, and staying up-to-date with various manufacturer policies. Managing these challenges effectively involves developing strong organizational skills, paying close attention to detail, and regularly communicating with both customers and service technicians. Building familiarity with warranty databases and software tools, as well as seeking guidance from more experienced colleagues, can also help streamline the process and reduce errors.

What is the difference between Entry Level Warranty Booker vs Entry Level Warranty Clerk?

AspectEntry Level Warranty BookerEntry Level Warranty Clerk
Primary ResponsibilitiesProcessing warranty claims, verifying coverage, coordinating with service teamsManaging warranty documentation, data entry, maintaining records
Required SkillsAttention to detail, communication skills, basic computer knowledgeData management, organizational skills, customer service
Work EnvironmentDealerships, service centers, automotive or appliance industriesOffice settings within similar industries
CertificationsTypically none required, but familiarity with warranty policies helpfulNone usually required

While both roles involve handling warranty-related tasks, the Warranty Booker focuses on processing claims and verifying coverage, often requiring interaction with service teams. The Warranty Clerk primarily manages documentation and records, emphasizing data entry and organization. Both positions are essential in warranty administration within automotive, appliance, or electronics industries, with overlapping skills but different core functions.

What are the most commonly searched types of Warranty Booker jobs?

The most popular types of Warranty Booker jobs are:

Entry Level Warranty Booker jobs near you

BDC Agent / Representative

Santa Margarita Toyota

Rancho Santa Margarita, CA • On-site

$17 - $21.50/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 days ago

Key responsibilities

  • Make outbound and receive inbound phone calls to engage with customers and prospects.

  • Set sales and service appointments, follow up on customer interactions, and respond to internet leads.

  • Coordinate social media, manage lease return/retention processes, and assist with service drive appraisals and warranty sales.

Job description

Santa Margarita Auto Group is currently seeking a full-time BDC Representative for our expanding dealership group! This is the perfect entry level position for individuals looking to get a foot in the door in the automotive industry and learn how sell yourself, your organization, and your product!

We're looking for exciting people to join our team who are (above all): honest, hardworking, positive, and fun to be around. While prior retail and customer service experience is a plus, we're really looking for people who want to learn and commit to a long term career. Many of our employees have been with the company 10+ years --- and don’t worry, we will train you! It really is a lot of fun!

While our organization continues to grow, we are at the heart of all that we do, a family organization. Our “mom and pop” approach gives us several advantages and really sets us apart from today’s corporate climate. Our organization is known for honest and fair dealings, quality service, and long term community-based relationships with employees, customers, and vendors.

We are a progressive organization that offer much more to our team members than other companies. What makes Santa Margarita Auto Group different from other companies?

  • Commitment to Integrity – We've won various manufacturer awards including Ford Motor Company’s highest honor, the President's Award, 11 times in the last 15 years!
  • Professional and Innovative Approach – We strive to lead our industry in new ways to sell and service vehicles! And we’re not afraid to try something new.
  • Employee Involvement – No one can do it by themselves. We work hard at working together to reach higher levels of success than could be achieved individually. We value everyone’s opinion regardless of job position. Cross departmental teams help cultivate a thriving environment with ample career advancement opportunities.
  • Competitive and Lucrative Compensation – Your performance, work ethic, and attitude determines your success!
  • Ongoing Training – We make available all types of personal and professional training resources because it’s only reasonable that we train before we ask you to sell a vehicle!
  • Customer Service is our way of life! – Check us out on Google, Yelp, and Facebook to see what our customers and community think about us.
  • Community Involvement – Since 1951, our business has been to make our community a better place to live and work. Through charitable contributions, special events and fundraisers, and direct involvement in schools, hospitals, and businesses, Santa Margarita Auto Group believes that investing in our communities is simply the right thing to do.

We invite you to visit our websites --- currently www.santamargaritaford.com and www.santamargaritatoyota.com --- and call or email us with any questions. While you’re there, take a moment and fill out our secure online employment application --- we'd love to get you into an exciting career of automotive sales and help change your future!

 

JOB DUTIES:

  • Primary duties include (any combination of the following): (i) making outbound phone calls, (ii) receiving inbound phone calls, (iii) setting sales and service appointments, (iv) following due-bills, SOP requests and accessory sales, (v) service reminders, (vi) review and survey follow-up, (vii) customer/prospect follow-up, (viii) responding to internet leads, (ix) managing lease return/retention process, (x) marketing, (xi) coordinating social media (xii) service shuttle coordination, (xiii) booking, (xiv) orphan owner management, and (xv) service drive appraisal and warranty sales process.
  • Follow through on commitments made to customers.
  • Establish and maintain good working relations within dealership departments to reduce conflict and maximize dealer profitability to promote seamless transition of customer relationship to sales and service departments.
  • Complete and keep up to date all necessary dealership, manufacturer, and state mandated training. Establish and enforce product knowledge standards. Maintain required certifications and licensing for the position.
  • Understand, keep abreast of, and comply with federal, state, and local regulations that affect vehicle sales and servicing.
  • Following all company policies and procedures. Demonstrating behaviors consistent with Santa Margarita Auto Group values in all interactions with customers, employees and vendors.

JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include:

  • 18 years of age or older.
  • General familiarity with a variety of automobiles.
  • Valid driver's license for a minimum of 3 years and clean driving record.
  • Excellent communication and customer service skills.
  • Pre-employment background check and drug test.
  • Must be willing to work as part of a team.
  • Must have basic computer and phone skills.

 

JOB BENEFITS:

  • Growth opportunities
  • Fast paced work environment
  • Medical & dental insurance
  • Paid time off
  • 401(k)
  • Vehicle purchase plan

PAY: $17.00/hr - $21.50/hr plus Commission (Commission Varies)

Equal Opportunity Employer