Entry Level Walking Distance Jobs (NOW HIRING)

Job Description The Department of Natural Resources, Office of the Commissioner, is recruiting for a Natural Resource Technician 1/2 position in Fairbanks. This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

What You Will Be Doing: The small, friendly Public Information Center (PIC) team provides guidance and support to customers as they navigate the Department of Natural Resources (DNR) programs. Daily tasks include: Providing excellent customer service while responding to general inquiries about DNR and its functions Receipting payments, processing fees, and balancing cash drawers (payments including but not limited to mining claims, land sales, permits, timber sales, material sales, State Parks decals) Utilizing and teaching DNR online research tools (including but not limited to Alaska Mapper, LAS casefile system, and Recorder's Office database) Mission and Values/Culture: The PIC serves as the first point of contact and ensures excellent customer service to support the DNR mission. We are looking for an energetic individual who loves working with the public, is willing to learn, and can work independently and as part of a small team.

Benefits of Joining Our Team: Entry-level into DNR and State of Alaska employment Ongoing training and exposure to other DNR divisions and programs for career advancement Biweekly paycheck, 12 paid holidays, paid vacation days, consistent weekday schedule Health insurance and retirement benefits Friendly, cooperative, and encouraging atmosphere The Working Environment You Can Expect: Located at the front entrance of the DNR building at 3700 Airport Way, within walking distance to bus stops, grocery stores, and restaurants. A typical day includes heavy use of phones and computers at individual workstations and at the front counter, providing customer service and receipting payments. The three-person team at the Fairbanks PIC works closely with the Anchorage PIC and has daily contact with DNR staff from all the department's divisions and offices, as well as other agencies and organizations.

We are looking for a candidate who possesses the following position-specific competencies. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Reading: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Minimum Qualifications Natural Resource Technician 1 - Starting Salary $22.08 A high school diploma or the equivalent. OR one year of experience performing a variety of office clerical assignments of average difficulty equivalent to an Administrative Clerk 2 with the State of Alaska. OR one year of experience performing unskilled or entry-level tasks in any phase of forestry or fish and wildlife work, routine field maintenance, or patrol duties assisting in the prevention of violations and the enforcement of laws and regulations concerning fish and wildlife protection

This work is equivalent to Forest Technician 1-2, Fish and Wildlife Technician 1-2, or Fish and Wildlife Aide with the State of Alaska. OR any combination of the above two substitutions totaling one year of experience. Special Note: "High school diploma or the equivalent" is defined as any of the following: Issuance of a high school diploma by a school district, including foreign high schools.

Issuance of a high school diploma by a state based on successful completion of a GED test. Issuance of a high school diploma by the military based on satisfactory completion of a GED test. Acceptance in full standing by an accredited college.

Completion of any basic education course of 480 classroom hours (16 weeks at 30 hours per week). Six months of work experience performing duties closely related to the job class. Twelve months of work experience involving some routine tasks related to the job in question; for example, a stock clerk who maintains records or a table attendant who composes checks for customers would meet the high school requirement for a clerical class.

When an applicant has no experience related to the job, the following formula is used to determine high school equivalency: the highest grade of school completed plus the amount of work experience, which together total 12 years. This can be any kind of work experience. Natural Resource Technician 2 - Starting Salary $24.87 Six months of experience at the entry level performing technical functions of natural resource management equivalent to a Natural Resource Technician 1, Forest Technician 3 or Environmental Technician 1 with the State of Alaska

OR Six months of clerical work experience equivalent to an Administrative Clerk 3 or Recorder 1 with the State of Alaska. OR 16 semester hours or 24 quarter hours of college coursework from an accredited institution. OR any combination of the above where 3 semester hours or 4 quarter hours is equivalent to one month of experience.

Additional Required Information ** Please read the information below carefully. ** At the time of the interview, please ensure that you provide the following materials. Failure to do so may result in loss of consideration.

Required documents include: Three professional references; at least two must be current and/or former supervisors. Include phone and email. Copy of transcript if using education to meet the minimum requirements.

SPECIAL NOTICES Position is public-facing and has a consistent, weekday, in-person schedule. Attaching a resume is not a substitute for completing the application in its entirety. Noting "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Notice You can ONLY apply for this position through the Workplace Alaska website or by submitting a paper application. Instructions for applying are available on the Workplace Alaska How to Apply webpage. Your application must be received by 5:00 p.m

Alaska Standard Time on the closing date. Supplemental Questions For your application to be evaluated, you must answer the Supplemental Questions. The State of Alaska (SOA) uses four proficiency levels to measure and describe an applicant's competence in applying specific behaviors, knowledge, skills, and abilities to accomplish a specific task.

The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions. Education If post-secondary education is required to meet the minimum qualifications, you must fill out the Education section of the application.

If you have not yet obtained a degree, please indicate the units you have completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Special Instructions for Foreign Education Education completed at foreign colleges or universities may be used to meet the minimum qualifications listed above.

If using this education to meet minimum qualification requirements, you must demonstrate that the credentials have been submitted to a private organization specializing in interpreting foreign educational credentials and that such education has been deemed at least equivalent to that gained in standard U.S. education programs. Alternatively, an accredited U.S

post-secondary institution must report that the other institution's transcript is given full value or that full value is recognized in relevant subject areas aligned with the post-secondary institution's curricula. It is your responsibility to provide this evidence when applying. Work Experience If using work experience not already documented in your application, also provide the employer's name, job title, employment dates, and whether full- or part-time.

Applications will be reviewed to determine whether the responses are supported and whether the minimum qualifications are met. If they are not, the applicant may not advance to the recruitment interview and selection phase. Note: Attaching a resume does not substitute for completing the application in full.

Noting "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting. Bargaining Unit If you are a current state employee, please indicate the union to which you belong at the time of application. Do not complete this question if you are not a current state employee.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class. EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aids or services, or alternative communication formats should call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O

Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer. Contact Information If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the governmentjobs.com domain

Workplace Alaska Application Questions & Assistance Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov. For assistance with your password, please visit the password reset page

For specific information about this position, please get in touch with the hiring manager at the following: Catey Burtness-Adams Natural Resource Specialist 3 Phone: 907-451-2714 Email: catey.burtness-adams@alaska.gov.