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Entry Level Ttec Customer Service Chat Jobs in California

TTEC

$16.25 - $22/hr

As a Customer Service Representative working in Auckland, New Zealand , youll be a part of bringing ... Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We ...

TTEC

$17.50 - $23.75/hr

As a Customer Service Representative working onsite in Santa Rosa, youll be a part of bringing ... Stop by TTEC Santa Rosa, Monday to Friday from 10am to 4pm at 2nd Floor, Robinsons Sta. Rosa,Brgy.

TTEC

Customer Service Representative

Irvine, CA

$20.21/hr

As a Customer Service Representative - Retail or Contact Center working onsite in Irvine , CA ... Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We ...

TTEC

Transponder Specialist (Irvine, CA)

Irvine, CA · On-site

Job Details TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC ...

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Entry Level Ttec Customer Service Chat information

What is the difference between Entry Level Ttec Customer Service Chat vs Entry Level Ttec Customer Service Phone?

AspectEntry Level Ttec Customer Service ChatEntry Level Ttec Customer Service Phone
CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, basic computer skills
Work EnvironmentOnline chat platform, remote or call centerPhone calls, remote or call center
Employer & Industry UsageUsed by Ttec for customer support via chatUsed by Ttec for customer support via phone
Common Search & ComparisonOften compared for remote customer service rolesOften compared for traditional customer service roles

Both roles require similar credentials and are used by Ttec in customer support. The main difference lies in the communication method: chat versus phone. Chat roles involve online text interactions, while phone roles involve voice communication. Your choice depends on your preferred communication style and comfort with technology.

What are Entry Level Ttec Customer Service Chat jobs?

Entry Level Ttec Customer Service Chat jobs involve assisting customers via online chat platforms, addressing their inquiries, and resolving issues related to products or services. These roles typically require strong written communication skills, a customer-oriented attitude, and basic computer proficiency. Employees are often responsible for providing support, troubleshooting problems, and ensuring customer satisfaction while representing the company's brand. Training is usually provided, making these positions suitable for individuals new to customer service or the workforce.

What are the key skills and qualifications needed to thrive as an Entry Level TTEC Customer Service Chat Representative, and why are they important?

To thrive as an Entry Level TTEC Customer Service Chat Representative, you need strong written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Patience, problem-solving abilities, and a positive attitude help you stand out in this customer-focused role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a high standard of service.

What are some typical challenges faced by Entry Level Ttec Customer Service Chat representatives, and how can they be managed?

Entry Level Ttec Customer Service Chat representatives often face challenges such as managing multiple conversations at once, handling difficult or frustrated customers, and quickly learning company systems and products. Success in this role involves strong multitasking skills, patience, and adaptability. New hires can benefit from utilizing provided training resources, seeking feedback from supervisors, and collaborating with more experienced team members to develop effective communication strategies. Building these skills not only improves day-to-day performance but can also open up opportunities for advancement within Ttec.
What are the most commonly searched types of Ttec Customer Service Chat jobs in California? The most popular types of Ttec Customer Service Chat jobs in California are:
What cities in California are hiring for Entry Level Ttec Customer Service Chat jobs? Cities in California with the most Entry Level Ttec Customer Service Chat job openings:
Entry Level Ttec Customer Service Chat jobs near you
Infographic showing various Entry Level Ttec Customer Service Chat job openings in California as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative

TTEC

$16.25 - $22/hr

Full-time

Re-posted 13 days ago

TTEC rating

5.7

Company rating: 5.7 out of 10

Based on 199 frontline employees who took The Breakroom Quiz

406th of 488 rated business services

Job description

Job Details

Your potential has a place here with TTECs award-winning employment experience. As aCustomer Service Representativeworking inAuckland, New Zealand, youll be a part of bringing humanity to business. #experienceTTEC

What Youll be Doing

Do you have a passion for helping others and giving them peace of mind? Youll work to resolve the customers issues before escalating to the next level. Whether its getting answers for customers quickly, support in marketing the client products through brand welcome calls or annual service reminder calls, youll be the difference between their customer experience being just average or an exceptional one

During a Typical Day, Youll

  • Communicate resolution/information to customers in a confident and knowledgeable manner
  • Ensure all Customer records are maintained with current information and accurate details relating to concerns raised;
  • Lead the resolution of Customer complaints, working with multiple internal and external stakeholders
  • Proactively prioritize Customer concerns, actively escalating for assistance where required under defined company process
  • Advocate for the Customer to promote brand loyalty;
  • Investigate and recommend levels of financial assistance for customer claims
  • Asist in special projects and participate in any other duties as requested

What You Bring to the Role

  • High school certificate
  • 2 years of work experience in a customer service role
  • Recognize and solve problems of mid-to-high level customer service issues
  • Computer savvy

What You Can Expect

  • Diverse and community minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • Working hours 8am - 5pm Monday to Friday
  • And yes...26.50 NZD per hour guaranteed, and all the benefits you'd expect and maybe a few that would pleasantly surprise you

Visithttps://mybenefits.ttec.com/for more information.

A Bit More About Your Role

Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. We are regularly hiring for this role. Youll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Location/Division Auckland, Auckland Job Requisition 04BLI
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