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Entry Level Technical Writer Jobs in Springfield, VA

Dewberry

Entry Level Electrical Engineer

Fairfax, VA · On-site

... writing, discipline coordination between the various trades, shop drawing and submittal reviews ... The position requires a strong technical background and attention to detail and quality control.

Dewberry

Entry Level Electrical Engineer

Fairfax, VA

... writing, discipline coordination between the various trades, shop drawing and submittal reviews ... The position requires a strong technical background and attention to detail and quality control.

kgs

NIBIN Trainer L2

Washington, DC

$36.75 - $49/hr

Level II(a) - Entry Level: * Learn training procedures * Develop instructional skills * Support ... Technical writing abilities * Performance evaluation skills * Process improvement experience

kgs

NIBIN Trainer L2

Washington, DC

$36.75 - $49/hr

Level II(a) - Entry Level: * Learn training procedures * Develop instructional skills * Support ... Technical writing abilities * Performance evaluation skills * Process improvement experience

Koniag, Inc.

NIBIN Trainer L2

Washington, DC · On-site

$36.75 - $49/hr

Level II(a) - Entry Level: * Learn training procedures * Develop instructional skills * Support ... Technical writing abilities * Performance evaluation skills * Process improvement experience

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All JobsTechnical Writer JobsEntry Level Technical Writer JobsEntry Level Technical Writer Jobs in Springfield, VA

Entry Level Technical Writer information

See Springfield, VA salary details

$14

$40

$69

How much do entry level technical writer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for entry level technical writer in Springfield, VA is $40.68, according to ZipRecruiter salary data. Most workers in this role earn between $30.14 and $49.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Technical Writer, and why are they important?

To thrive as an Entry Level Technical Writer, you need strong written communication skills, attention to detail, and a basic understanding of technical concepts, often supported by a bachelor's degree in English, communications, or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe FrameMaker, or MadCap Flare, and basic knowledge of content management systems is typically required. Adaptability, collaboration, and the ability to learn quickly are soft skills that help you excel in this role. These skills are vital for producing clear, user-friendly documentation that effectively translates complex technical information for diverse audiences.

What are some typical challenges faced by entry level technical writers, and how can they overcome them?

Entry level technical writers often face challenges such as understanding complex technical information, adapting to different documentation tools, and meeting tight deadlines. To overcome these, it's helpful to ask clarifying questions when working with subject matter experts, actively seek feedback from senior writers, and take advantage of training on documentation software. Building rapport with engineers and developers can also make gathering information easier and improve the quality of your work.

What is an Entry Level Technical Writer?

An Entry Level Technical Writer is a professional who creates clear, concise documentation and manuals to help users understand and use products or services, usually in technical fields like software, engineering, or manufacturing. They often work under the guidance of more experienced writers and collaborate with engineers, product managers, and designers. Entry level positions are ideal for those new to technical writing and often require skills such as strong written communication, attention to detail, and the ability to learn complex topics quickly.

What Does an Entry-Level Technical Writer Do?

The job duties of an entry-level technical writer involve working to create technical documents, instructions, manuals, and contracts. Your responsibilities vary depending on the subjects about which you write. Technical writers usually interact with experts to understand the complex information that they have to convey in writing. In this career, you conduct research and perform interviews so that you can get the understanding that you need to explain your topic to the target audience. Entry-level writers may work under the supervision of a senior writer or editor.

What is the difference between Entry Level Technical Writer vs Technical Writer?

AspectEntry Level Technical WriterTechnical Writer
Required CredentialsBachelor's degree in English, Communications, or related field; some familiarity with technical conceptsSame as entry level, often with additional certifications or experience
Work EnvironmentEntry-level positions in tech companies, engineering firms, or software organizationsMore experienced roles across similar industries, possibly with greater responsibility
Employer & Industry UsageCommon in tech, software, engineering, and manufacturing sectorsUsed broadly in similar sectors, often with specialization
Search & Comparison IntentOften searched by newcomers or recent graduatesCompared by those seeking to advance or specialize in technical writing

Entry Level Technical Writers typically have a bachelor's degree and some familiarity with technical concepts, working in similar environments as experienced Technical Writers. The main difference lies in experience and responsibility level, with entry-level roles suited for beginners and more experienced roles requiring additional skills or certifications.

More about Entry Level Technical Writer jobs
What are the most commonly searched types of Technical Writer jobs in Springfield, VA? The most popular types of Technical Writer jobs in Springfield, VA are:
What are popular job titles related to Entry Level Technical Writer jobs in Springfield, VA? For Entry Level Technical Writer jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Writer jobs in Springfield, VA look for? The top searched job categories for Entry Level Technical Writer jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Entry Level Technical Writer jobs? Cities near Springfield, VA with the most Entry Level Technical Writer job openings:
Entry Level Technical Writer jobs near you
Technical Support Specialist - Level 1

Technical Support Specialist - Level 1

Port Cyber Corporation

Kensington, MD • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Position: Technical Support Specialist – Level 1

Port Cyber is seeking to grow its technical team to keep pace with its steady growth. Port Cyber is a provider of fixed-price IT support to small and mid-size businesses in the DC metro area. The company is looking for highly motivated individuals with the ability to effectively communicate with both internal staff and clients. Candidates must also possess a strong information technology background and knowledge.

Position Summary

The Technical Support Specialist Level 1 (TSS - L1) role within the Support Services group will be responsible for ensuring all client-facing customer support requests are resolved in a complete, correct, and timely manner. Typical responsibilities are:

Triage - The TSS - L1 should be able to work effectively in a triage role, engaging with clients to understand and thoroughly document support requests, inquiring intelligently to make sure that all relevant information is gathered so that effective troubleshooting can begin when the ticket is assigned.

Tier 1 Issue Resolution - For simple day-to-day issues (typically with desktop support or basic cloud services), the TSS - L1 should be capable of taking ownership of issues and either solving them directly or engaging the correct internal or external resources to drive the issue to resolution.

Monitoring and Response – At times, the TSS - L1 will assist with network and server monitoring to ensure maximum uptimes for all clients.

Documentation – Along with all other technical staff, the TSS - L1 will participate in reviewing and maintaining documentation of clients’ information technology infrastructure and systems.

Preferred Experience Background

This is an entry level technical position. The ideal candidate will have excellent customer service skills and a strong desire to learn and troubleshoot new technologies. Excellent verbal and writing communications skills are paramount, as is the ability to track and work on multiple tasks. At least some basic experience troubleshooting in Windows and Mac desktop support in a business environment and basic TCP/IP network troubleshooting experience is desired. This position will be highly collaborative with staff members of varying experience and will provide numerous opportunities to learn new skills and take on additional responsibilities.

Responsibilities

All areas of responsibility listed below are essential to the satisfactory performance of this position. Any non-essential functions are assumed to be included in "other related organizational and logistical duties as may be reasonably assigned":

  • Provide triage and initial troubleshooting for tickets via phone and email.
  • Resolve level 1 tickets via remote support
  • Coordinate on-site visits as needed for system troubleshooting and new system setup
  • Respond to and triage system outages, virus notifications and backup reports
  • Update minor changes in client documentation
  • Maintain response SLAs and follow standard operating procedures for triage and troubleshooting.
  • Collaborate with other Support Services staff to ensure a positive and effective client experience.
  • Provide regular status updates to Director of Support Services ger and other senior staff.
  • Attend regular individual and team supervision meetings
  • Maintain top-level customer service and communications, both written and verbal, within Port Cyber and with clients.
  • Participate in training and development of customer service and technical skills.
  • Participate in Port Cyber on-call rotation

Required Experience

The position requires familiarity and general operating skill levels with the following technologies:

  • Windows Desktop OS
  • Microsoft Office Applications
  • Windows Active Directory
  • Microsoft 365
  • Basic TCP/IP network troubleshooting
  • Wireless Network Connectivity

Preferred Experience

  • Windows Server OS
  • Mac OS
  • Microsoft Entra
  • Managed Antivirus/EDR solutions
  • Managed backup solutions

Education and Certifications Preferred, Not Required

  • Two-Year or Four-Year Bachelor's degree in Computer Science or Information Systems, or other related disciplines
  • Certifications: CompTIA A+, Network+, Security+, Microsoft

Additionally Must Possess

As TSS - L1, you will interact extensively (both over the phone and in person) with end-users that possess a wide range of technical knowledge. As such, you will need to possess strong analytical skills, excellent interpersonal skills, ability to design workable solutions to problems in a timely manner, the ability to travel to client sites (local travel only) and a strong customer service ethic.

You may be responsible for, and candidates should be able to perform light physical work. Examples would include things such as lifting, moving, and relocating computers or other information technology infrastructure within an office or data center facility.