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Entry Level Technical Support Engineer Jobs in New York

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Arrow Electronics

Technical Support Associate

Melville, NY · On-site

$36.17 - $44.21/hr

The Technical Support Associate is an entry-level, engineering-adjacent role supporting both technical and marketing functions within NIC's technical product marketing group (TPMG). The primary ...

Kombo

Developer Support Engineer (NYC)

New York, NY · On-site

$151K/yr

We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our ...

PTR Global

Desktop Support Engineer II

Manhattan, NY · On-site

$30 - $32/hr

This role involves providing technical support, reviewing applications, and ensuring compliance ... Collaborate with developers and partners to improve the quality and performance of their apps.

Employnet Inc

Technical Support Associate

Jersey City, NJ · On-site

$30 - $38/hr

Seeking a highly skilled Service Engineer to support our Global Service network and contribute to ... Provide frontline technical support to end-users via phone, email, and ticketing system. * Diagnose ...

New

WAZER

Technical Support Representative

Yonkers, NY · On-site

We've brought industrial-grade precision to the workshops of designers, engineers, and makers everywhere.We are looking for a Technical Support Representative who is curious, mechanically inclined ...

Celerant Tech

Technical Support Technician

Iselin, NJ · On-site

$38K - $47K/yr

... server programming to diagnose and solve customer issues · Coordinate with development with ... technical support calls with customers. · Develops and implements plans to acclimate existing ...

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Entry Level Technical Support Engineer information

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$41K

$86.5K

$130.7K

How much do entry level technical support engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for entry level technical support engineer in New York is $86,464.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $107,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in New York? The most popular types of Technical Support Engineer jobs in New York are:
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What cities in New York are hiring for Entry Level Technical Support Engineer jobs? Cities in New York with the most Entry Level Technical Support Engineer job openings:
Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,464 per year, or $41.6 per hour.

Technical Support Engineer, Warehouse Automation Systems

BEUMER Group

Somerset, NJ • On-site

$38 - $45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Company Description
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
The Support Engineer is a hands-on role that demands strong technical expertise, organizational abilities, and exceptional communication skills. This position leverages solid experience in electrical systems and controls to provide support to clients across North America, Mexico, and Central America.
The Engineer is also responsible for coordinating and delivering hotline support services for both new and legacy customers, working closely with our European hotline teams to ensure seamless global service.
This role offers significant opportunities for career growth and involves collaboration across various technical disciplines, including mechanical and electrical engineering, software development, project management, and customer support.
The position may require ongoing training and on-site visits, with frequent travel primarily within North America, and occasional extended international travel as needed.
Responsibilities
  • Ability to learn and understand electrical and control aspects of installed systems
  • Access and troubleshooting of electro-mechanical components and systems, including PLC and PC communications.
  • Understanding system applications and how they translate into operational and functional requirements.
  • Effective, courteous communication with customers and provide technical expertise to guide and aid in issue resolution.
  • Investigate a root cause analysis or develop another corrective action in resolving issues.
  • Communicate and coordinate problem resolution actions with engineering, customer support, and other personnel to resolve issues.
  • Interpret maintenance manuals, schematics, wiring diagrams and other documentation.
  • Instructs and directs workers in servicing and repairing equipment.
  • Consults with engineering personnel to resolve unusual problems in system operation and maintenance.
  • May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
  • Understand electrical drawings and specifications as they relate to machine control programming.
  • Strong Customer communication skills.
  • Develop and implement strategies and standards for training, skills matrix, response and reporting.
  • Utilize best practices with our European hotline and technical groups,
  • Utilize stage gate process in regard to hotline and new systems.
  • Utilize best practices of Service Now, as defined by Technical Team Leader
  • May be assigned to special projects or required to perform other duties not listed above, which may vary from time to time as determined by management, to meet company needs.

Compensation Range: $38.00 - $45.00 hourly
The posted compensation range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Required Skills and Abilities
  • Associates or bachelor's degree in electrical or mechanical engineering, Engineering Technology, technical courses of study or other combinations of experience and training that meet the minimum requirements.
  • Strong time management and attention to detail
  • Strong communication skills: verbal, written and interpersonal.
  • Ability to handle multiple tasks and work under pressure; sense of both urgency and thoroughness.
  • Professional, positive, and energetic attitude.
  • Self-motivated, trustworthy, respectful of others.

Knowledge of:
  • Strong PC skills (Windows, Word, Excel, remote capabilities).
  • Strong understanding of industrial power, electrical and control circuits and devices.
  • Good understanding of networks and networking.
  • Demonstrated capability in PLC programming, with specific focus on SCO Unix, Linux, Siemens, and Allen Bradley based systems.
  • Ability to interpret schematics, diagrams and other documentation.
  • Understanding of C++ and Siemens S7 preferred.

Ability to:
  • Attention to detail and the ability to learn quickly
  • Works as part of the team
  • Use computer-based tools for communication, trouble shooting, and programming.
  • To quickly acquire programming skills for machine control platforms.
  • Works remotely, while working independently.

Desired Experience
Demonstrated expertise of:
  • Sortation systems, i.e. Crisplant Legacy systems, etc.
  • Electrical and control troubleshoot
  • PLC and PC based Programming

#CareerMadeDifferent
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
  • Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
  • 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
  • Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
  • Ancillary Insurances: Including vision, accident, and critical illness insurance.
  • Generous Paid Time Off: Achieve the optimal work-life balance.
  • Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
  • Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.

BEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state or federal laws. prohibits discrimination, harassment, and retaliation in all aspects of employment. This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment.
By accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment, and acknowledges BEUMER'S commitment to diversity and inclusion. All your information will be kept confidential according to EEO guidelines.
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