ZipRecruiter

Log In

2

Entry Level Technical Operations Analyst Jobs in Texas

Apexon

Porter Call Center Operations Analyst

Plano, TX

$13.75 - $17/hr

The ideal candidate brings strong technical skills in SQL and data visualization, with an eye for ... Produce ad hoc analyses in response to operational questions from managers and leadership. Porter ...

Flex

IT Operations Analyst - Third Shift

Austin, TX

Collaboration skills and passion for technical challenges and operations support. * Different IT Analyst position may require different knowledge of application, skillset, or tool. Having ability to ...

Valence

Cybersecurity Analyst

The Woodlands, TX · On-site

$72K - $88K/yr

Strong analytical, troubleshooting, and problem-solving skills with attention to detail. * Ability ... technical and non-technical teams. * Interest in learning security operations, compliance ...

next page

Showing results 1-20

All JobsEntry Level Technical Operations Analyst JobsEntry Level Technical Operations Analyst Jobs in Texas

Entry Level Technical Operations Analyst information

What is the difference between Entry Level Technical Operations Analyst vs Network Support Technician?

AspectEntry Level Technical Operations AnalystNetwork Support Technician
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, data centers, technical support teamsNetwork operations centers, client sites, help desks
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, enterprise networks
Common Search & ComparisonYesYes

The Entry Level Technical Operations Analyst and Network Support Technician roles share similarities in required certifications and work environments, often overlapping in IT and network-related tasks. However, the analyst typically focuses on monitoring, troubleshooting, and supporting technical operations across systems, while the technician emphasizes maintaining and repairing network hardware and connectivity issues. Both roles are essential in supporting organizational IT infrastructure, but they differ in scope and daily responsibilities.

What are the most commonly searched types of Technical Operations Analyst jobs in Texas? The most popular types of Technical Operations Analyst jobs in Texas are:
What cities in Texas are hiring for Entry Level Technical Operations Analyst jobs? Cities in Texas with the most Entry Level Technical Operations Analyst job openings:
Entry Level Technical Operations Analyst jobs near you
Network Operations Center (NOC) Technician

Network Operations Center (NOC) Technician

GCS Technologies

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

The NOC Team is the heart of our Support Operations division and an entry-level technical role.


This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of work on the fly. The NOC handles all incoming tasks such as support and dispatch requests, technical systems alerts, resource coordination and interdepartmental communication, as well as resolving a portion of incoming support cases.


Essential Duties and Responsibilities:

  • Act as a point of contact for all types of service requests.
  • Communicate directly with customers as needed.
  • Assist in coordination of the support teams to maximum utilization and improve communication.
  • Monitor alert systems and take appropriate action.
  • Assist in management of the emergency process for support requests requiring escalation.
  • Work with support technicians and management to do whatever is necessary to provide excellent service.
  • Continuously develop technical skills by resolving a portion of incoming support cases to enable progression to a technical support role.
  • Provide feedback on opportunities to improve process and workflow efficiency.

Requirements

  • Professional and effective written and oral communication as well as excellent interpersonal skills: such as telephony skills, active listening and customer-care.
  • Basic computer, operating system and application knowledge.
  • Basic understanding of networking technologies and components such as switches, routers and firewalls.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Ability to organize and prioritize work and adapt to changes quickly.
  • Self-motivated with the ability to work in a fast moving, team based environment.

Additional Requirements
  • Participate in after hours rotation.
  • Must be able to lift 50lbs.
  • Must pass a drug and background screening.

Benefits

  • Flexible Paid Time Off
  • 401k
  • Medical/Dental/Vision Insurance available
  • Life and AD&D Insurance
  • Disability Insurance