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Entry Level Technical Management Jobs in Delaware

Owens Community College

Manage equipment associated with course content. * Ability to discuss and demonstrate skills on the ... Associate degree or two-year technical certificate * Entry level position. Familiarization ...

Petco

Grooming Salon Manager

Seaford, DE · On-site

Recruit, hire, train, and supervise a team of entry-level trainees up to professional level ... Collaborate with store management to achieve sales targets and salon objectives, implementing ...

Petco

Grooming Salon Manager

Seaford, DE · On-site

Recruit, hire, train, and supervise a team of entry-level trainees up to professional level ... Collaborate with store management to achieve sales targets and salon objectives, implementing ...

Petco

Grooming Salon Manager

Christiana, DE · On-site

Recruit, hire, train, and supervise a team of entry-level trainees up to professional level ... Collaborate with store management to achieve sales targets and salon objectives, implementing ...

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All JobsTechnical Management JobsEntry Level Technical Management JobsEntry Level Technical Management Jobs in Delaware

Entry Level Technical Management information

See Delaware salary details

$89.1K

$145.8K

$168.6K

How much do entry level technical management jobs pay per year?

As of Jun 10, 2026, the average yearly pay for entry level technical management in Delaware is $145,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,100.00 and $167,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Management position, and why are they important?

To excel in an Entry Level Technical Management role, you typically need a bachelor's degree in a STEM field, strong problem-solving abilities, basic project coordination experience, and an understanding of technical concepts relevant to the industry. Familiarity with project management tools (like Jira or Trello), foundational knowledge of IT systems, and sometimes certifications such as CompTIA Project+ or CAPM can be advantageous. Effective communication, organization, teamwork, and a willingness to learn distinguish top candidates in this position. These skills ensure that technical projects are executed efficiently and stakeholders are kept informed, setting the foundation for successful team and project outcomes.

What types of projects or responsibilities can I expect as an Entry Level Technical Management professional?

As an Entry Level Technical Management professional, you will typically assist in coordinating project timelines, tracking progress, and supporting technical teams in meeting deliverables. You may be tasked with preparing status reports, organizing meetings, documenting requirements, and ensuring clear communication among stakeholders. This role often involves hands-on learning about both management processes and technical operations, frequently collaborating with engineers, developers, or IT specialists. Over time, you can expect to take on greater responsibility, giving you valuable exposure to higher-level project management and the potential for career growth into supervisory or specialized technical roles.

What is an Entry Level Technical Management job?

An Entry Level Technical Management job involves overseeing technical projects, coordinating teams, and ensuring workflows align with business objectives. Professionals in this role often bridge the gap between technical staff and management, assisting with resource allocation, project planning, and process optimization. They may also be responsible for troubleshooting issues, improving efficiency, and supporting leadership in decision-making. This position typically requires a combination of technical knowledge, problem-solving skills, and basic leadership abilities.

What are popular job titles related to Entry Level Technical Management jobs in Delaware? For Entry Level Technical Management jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Management jobs in Delaware look for? The top searched job categories for Entry Level Technical Management jobs in Delaware are:
What cities in Delaware are hiring for Entry Level Technical Management jobs? Cities in Delaware with the most Entry Level Technical Management job openings:
Entry Level Technical Management jobs near you
Senior Technology Service Management Analyst

Senior Technology Service Management Analyst

Corporation Service Company

Wilmington, DE • On-site

Full-time

PTO

Posted 28 days ago

Corporation Service Company rating

8.1

Company rating: 8.1 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

84th of 426 rated business services

Job description

Job Description
Senior Technology Service Management Analyst
Hybrid in Wilmington Delaware
8:00 AM to 5:00 PM EST
Summary:
The Senior Technology Service Management Analyst is a Tier 1 application support role responsible for providing first-line support for business-critical applications as part of a global follow-the-sun support team. This role serves as the initial point of contact for incidents and service requests, ensuring timely triage, resolution, and escalation in accordance with established service management processes.
The role focuses on operational excellence, customer experience, and consistent execution of ITIL-aligned practices across a 24x5 global support model.
Some of the things you will be doing:
  • Provide first-line (Tier 1) support for enterprise applications, responding to incidents and service requests from global users
  • Perform initial diagnosis, troubleshooting, and resolution using documented procedures and runbooks
  • Accurately log, categorize, prioritize, and update tickets in the service management system
  • Escalate incidents to Tier 2 or Tier 3 teams with clear diagnostics and supporting information
  • Operate as part of a global follow-the-sun support model, ensuring seamless handover between regions
  • Document incident status, actions taken, and next steps to support effective regional transitions
  • Adhere to agreed shift patterns and coverage schedules to maintain continuous service
  • Monitor queues, alerts, and dashboards to ensure timely response and resolution
  • Manage user communications, providing clear updates on status, workarounds, and resolutions
  • Support major incidents by performing triage, communications, and coordination tasks as directed
  • Monitor application alerts, batch jobs, and operational dashboards
  • Perform routine operational checks to confirm system availability and performance
  • Follow established support documentation, knowledge articles, and procedures
  • Contribute to knowledge base updates by documenting new issues and resolutions
  • Support continuous improvement by identifying gaps in documentation or processes
  • Ensure all activities align with ITIL-based service management processes
  • Support service reporting through accurate ticket updates and categorization

What Technical Skills, Experience, and Qualifications do you need?
  • Experience providing Tier 1 application or service desk support
  • Familiarity with:
    • Incident, problem, and request management processes
    • Service management tools (e.g., ticketing systems, monitoring dashboards)
    • Basic application troubleshooting and log review
  • Ability to follow structured troubleshooting and escalation procedures
  • Hands on Experience in IT operations, application support, or service desk roles
  • Experience working in a 24x5 or 24x7 global support environment is preferred
  • Experienced in application support, Service Now ticketing tool, Microsoft Office, Microsoft Exchange, Active Directory account management and User access requests
  • Exposure to enterprise or financial services applications is a plus
  • Strong customer service and communication skills
  • Ability to work calmly and effectively under pressure
  • High attention to detail and process discipline
  • Willingness to work shifts as part of a global support model
  • Strong team collaboration and handover practices
  • Bachelor's degree in Information Technology, Information Systems, or equivalent experience
  • ITIL Foundation (or willingness to obtain)
  • Entry-level technical certifications are a plus

#LI-SP1
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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