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Entry Level Tech Jobs in Alexandria, LA (NOW HIRING)

IT Support Service Technician I

Alexandria, LA

$19.75 - $27.25/hr

POSITION SUMMARY The IT Support Service Technician I is an entry-level technical support position responsible for providing exceptional customer service and first-line technology support to ...

Call Center Representative

Pineville, LA · On-site

$14.75 - $18.50/hr

The Call Center Representative is an entry level professional with knowledge of Customer Service ... Utilizes all available technology to handle a high volume of customer service requests in a ...

Retail Part Time Store Associate

Alexandria, LA · On-site

$14 - $16/hr

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

The Proposal Coordinator is an entry Level professional position designed to develop the Skills ... or Technology is required. * Three years Substation Experience will substitute for a Bachelor ...

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Entry Level Tech information

See Alexandria, LA salary details

$10

$18

$34

How much do entry level tech jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level tech in Alexandria, LA is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $20.38 per hour, depending on experience, location, and employer.

What does an entry level tech do?

Entry Level Techs often start by assisting with hardware and software installations, troubleshooting basic technical issues, and supporting end-users with routine IT questions. They may also be involved in setting up new equipment, performing regular system maintenance, and documenting technical procedures. Collaboration with more experienced technicians and IT teams is common, providing opportunities to learn best practices and gradually take on more complex tasks as confidence and skills develop.

What are the key skills and qualifications needed to thrive as an entry level tech, and why are they important?

To thrive as an Entry Level Tech, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, typically supported by a high school diploma or associate degree. Familiarity with operating systems, ticketing systems, and certifications like CompTIA A+ are often beneficial. Strong problem-solving skills, attention to detail, and effective communication set candidates apart in this role. These skills ensure you can efficiently support users, resolve technical issues, and contribute to a smooth IT environment.

What is the difference between Entry Level Tech vs Network Technician?

AspectEntry Level TechNetwork Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentIT support, help desk, hardware setupNetwork setup, troubleshooting, infrastructure maintenance
Employer & Industry UsageIT departments, tech support companiesTelecommunications, enterprise IT, data centers

Entry Level Tech roles typically focus on basic hardware and software support, requiring foundational certifications. Network Technicians specialize in network infrastructure, often needing specific networking certifications. Both roles are common in IT environments, but Network Technicians usually handle more specialized networking tasks.

How can I get a job in entry level tech with no experience?

Entry level tech positions often require basic knowledge of computer hardware, software, or networking, which can be gained through online courses, certifications like CompTIA A+ or Network+, and hands-on practice. Building a strong resume that highlights problem-solving skills, willingness to learn, and relevant certifications can improve your chances of securing an entry-level role without prior experience.

What is the easiest entry level tech job?

An entry-level tech job such as a help desk technician or IT support specialist is often considered one of the easiest to start, requiring basic computer skills, troubleshooting abilities, and sometimes certifications like CompTIA A+. These roles typically involve assisting users with hardware and software issues and may require minimal prior experience.

What are the most commonly searched types of Tech jobs in Alexandria, LA?

The most popular types of Tech jobs in Alexandria, LA are:

What cities near Alexandria, LA are hiring for Entry Level Tech jobs?

Cities near Alexandria, LA with the most Entry Level Tech job openings:

Infographic showing various Entry Level Tech job openings in Alexandria, LA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 13% Part Time, 13% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,503 per year, or $18 per hour.

IT Support Service Technician I

USOP, LLC

Alexandria, LA

$19.75 - $27.25/hr

Full-time

Posted 6 days ago


Key responsibilities

  • Provide first-level technical support for clinics, surgery centers, and administrative offices.

  • Configure, deploy, and maintain hardware and clinical technology equipment, and assist with hardware replacement and asset management.

  • Create and update support tickets, document troubleshooting steps, and follow operational procedures.


Job description

POSITION SUMMARY

The IT Support Service Technician I is an entry-level technical support position responsible for providing exceptional customer service and first-line technology support to physicians, clinical staff, surgery centers, and administrative personnel across Mid State Orthopaedic & Sports Medicine Center locations.

This role serves as the local face of Information Technology and is responsible for maintaining end-user productivity through installation, troubleshooting, maintenance, and support of hardware, software, network-connected devices, telecommunications equipment, and clinical technology solutions.

The position is designed as a developmental career path within Mid State Orthopaedic & Sports Medicine Center IT. Successful technicians are expected to progressively increase their technical expertise, leadership capabilities, project participation, and business knowledge, creating opportunities for advancement into senior technical, supervisory, management, and regional leadership roles.

ESSENTIAL RESPONSIBILITIES

End User Support (35%)

  • Provide first-level technical support for clinics, surgery centers, and administrative offices.
  • Respond to incidents, service requests, and technology issues in accordance with established service standards.
  • Troubleshoot Microsoft Windows, Microsoft 365, printers, scanners, mobile devices, and peripheral equipment.
  • Assist users with software, application, and access-related issues.
  • Escalate complex issues to senior technicians or application specialists when appropriate.
  • Deliver support in a professional, courteous, and service-oriented manner.

Device Deployment & Lifecycle Management (20%)

  • Configure, stage, deploy, and maintain:
    • Desktop computers
    • Laptops
    • Tablets
    • Printers
    • Mobile devices
    • VOIP phones
    • Clinical technology equipment
  • Assist with workstation moves, office expansions, and facility openings.
  • Support hardware replacement and refresh initiatives.
  • Maintain accurate asset inventory records.

Clinical Technology Support (15%)

  • Provide basic support for:
    • Electronic Medical Records (EMR/EHR)
    • Practice Management systems
    • Imaging workstations
    • Medical device connectivity
    • Patient communications technologies
  • Assist users with workflow-related technology issues.
  • Work closely with clinical teams to minimize disruptions to patient care.

IT Operations & Documentation (10%)

  • Create and update support tickets.
  • Document troubleshooting steps and solutions.
  • Maintain inventory, equipment, and location records.
  • Follow established operational procedures and standards.
  • Contribute to knowledge base documentation and training materials.

Security & Compliance (10%)

  • Follow and promote Mid State Orthopaedic & Sports Medicine Center information security policies.
  • Ensure HIPAA compliance in all technology activities.
  • Support endpoint security initiatives.
  • Report security concerns, suspicious activity, or policy violations.
  • Participate in cybersecurity awareness initiatives.

    Project Participation (10%)

    • Assist with:
      • New clinic openings
      • Facility relocations
      • Network upgrades
      • System deployments
      • Equipment refresh projects
      • Software implementations
    • Participate in testing and rollout activities.
    • Support change management efforts within assigned locations.

    LEADERSHIP EXPECTATIONS

    Although this is an entry-level position, employees are expected to demonstrate:

    • Ownership and accountability
    • Initiative and continuous learning
    • Professional communication
    • Positive attitude under pressure
    • Strong customer service skills
    • Team collaboration
    • Problem-solving capabilities
    • Reliability and follow-through

    Individuals exhibiting strong leadership capabilities may be selected for mentoring opportunities, project leadership assignments, and management development programs.

    REQUIRED QUALIFICATIONS

    Education

    One of the following:

    • Associate degree in Information Technology, Computer Science, Information Systems, or related field; OR
    • Technical certification program; OR
    • Equivalent combination of education, training, and experience.

    Experience

    • 0–2 years of technology support experience preferred.
    • Experience in customer service, healthcare operations, or help desk support is a plus.
    • Internship experience may be considered.

    Technical Knowledge

    Basic understanding of:

    • Microsoft Windows
    • Microsoft 365
    • Active Directory concepts
    • Networking fundamentals
    • Mobile devices
    • Hardware troubleshooting
    • Printers and peripheral support
    • Security and data privacy concepts

    PREFERRED QUALIFICATIONS

    • CompTIA A+
    • Microsoft Fundamentals Certifications
    • Network+ (or willingness to pursue)
    • Experience supporting healthcare environments
    • Exposure to EMR/EHR platforms
    • Experience with ticketing systems and asset management tools

    PHYSICAL REQUIREMENTS

    • Ability to lift and move equipment up to 50 pounds.
    • Ability to work under desks, in wiring closets, and equipment rooms.
    • Ability to stand, bend, carry, and travel between locations.
    • Ability to drive to assigned practice locations.

    SUCCESS MEASURES

    The IT Support Service Technician I will be evaluated on:

    • Customer satisfaction
    • Ticket responsiveness and resolution
    • Documentation quality
    • Reliability and attendance
    • Compliance adherence
    • Technical skill development
    • Professionalism
    • Contribution to team initiatives
    • Leadership growth and readiness for advancement