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Entry Level Tech Support Jobs in Memphis, TN (NOW HIRING)

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety of computer system issues; to respond to telephone calls, email and ...

Upper Edge Tech

Tech

West Memphis, AR · On-site

$14 - $15/hr

**THIS IS AN ENTRY LEVEL POSITION** Please answer all questions best you can. Any answers left blank or "N/A" is entered will be automatically rejected ! Come join one of our amazing tech teams and be ...

Upper Edge Tech

Tech

West Memphis, AR · On-site

$14 - $15/hr

**THIS IS AN ENTRY LEVEL POSITION** Please answer all questions best you can. Any answers left blank or "N/A" is entered will be automatically rejected ! Come join one of our amazing tech teams and be ...

Varsity Tutors

CompTIA A+ Tutor

Memphis, TN · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Valvoline Inc

Entry-level Lube Tech/Technician

Memphis, TN · On-site

$15.75/hr

What youll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

VIOC

Entry-level Lube Tech/Technician

Olive Branch, MS

$15.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

Valvoline

Entry-level Lube Tech/Technician

Southaven, MS · On-site

$15.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

VIOC

Entry-level Lube Tech/Technician

Memphis, TN · On-site

$15.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

Valvoline

Entry-level Lube Tech/Technician

Memphis, TN · On-site

$15.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

Valvoline Inc

Entry-level Lube Tech/Technician

Memphis, TN · On-site

$15.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

VIOC

Entry-level Lube Tech/Technician

Memphis, TN · On-site

$15.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

VIOC

Entry-level Lube Tech/Technician

Southaven, MS

$15.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

VIOC

Entry-level Lube Tech/Technician

Collierville, TN · On-site

$15.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

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Showing results 1-20

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Memphis, TN

Entry Level Tech Support information

See Memphis, TN salary details

$24.1K

$38.8K

$58.9K

How much do entry level tech support jobs pay per year?

As of Aug 4, 2026, the average yearly pay for entry level tech support in Memphis, TN is $38,808.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $42,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Memphis, TN? The most popular types of Tech Support jobs in Memphis, TN are:
What are popular job titles related to Entry Level Tech Support jobs in Memphis, TN? For Entry Level Tech Support jobs in Memphis, TN, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Memphis, TN look for? The top searched job categories for Entry Level Tech Support jobs in Memphis, TN are:
What cities near Memphis, TN are hiring for Entry Level Tech Support jobs? Cities near Memphis, TN with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Memphis, TN as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,808 per year, or $18.7 per hour.

IT Support Associate

Donato Technologies, Inc

Memphis, TN • On-site

$16.50 - $21.25/hr

Contractor

Re-posted 3 days ago

Job description

  • Description:

    Position: IT Support Associate (dedicated chat support)

    Requirement: Customer Service & entry level technical support.

    PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests; and to document, track and monitor issues ensuring a timely resolution.

    ESSENTIAL FUNCTIONS and RESPONSIBILITIES

    Identifies, researches, resolves, and responds to a high volume of simple to moderately complex issues or questions received from internal and external customers. Provides status and follow-up information to internal or external customers. Escalates calls to the appropriate departments. Documents customer issues in call tracking system timely and accurately. Assists real-time in the resolution of support issues to decrease downtime and to bring about high levels of satisfaction. Keeps current on policies and relevant product and industry trends in order to provide technically accurate solutions to customers. Provides support after hours via on-call cell phone.

    ADDITIONAL FUNCTIONS and RESPONSIBILITIES

    Performs other duties as assigned. Supports the organization's quality program(s).

     

  • Requirements:QUALIFICATIONS
    **This position is Contract to Hire and Open to Remote** 
    Hours are 8:30 am – 5:00 pm CST Monday – Friday 
    Education & Licensing Associate degree in a computer technology field preferred.
     

    Position: IT Support Associate (dedicated chat support)

    Requirement: Customer Service & entry level technical support.

    Lifting requirement, our team to lift between 20 and 40 pounds.
    Experience Three (3) years of computer systems related experience or equivalent combination of education and experience required to include two (2) years propriety software support experience and one (1) year Windows operations system troubleshooting experience. JURIS or claims management application experience preferred.
    Skills & Knowledge Strong computer knowledge including, but not limited to, Windows OS, Outlook and Microsoft Office Strong oral, written and business communication skills Analytical, interpretive and decision-making skills Strong organizational skills Excellent interpersonal and customer service skills Excellent negotiation and conflict resolution skills Strong stress and time management skills Ability to work in a team environment Ability to meet or exceed Performance Competencies
    WORK ENVIRONMENT: When applicable and appropriate, consideration will be given to reasonable accommodations.
    Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
    Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking
    NOTE: Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.