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Entry Level Tech Support Jobs in Evergreen, AL (NOW HIRING)

Entry Level Tech Support information

See Evergreen, AL salary details

$24.7K

$39.7K

$60.3K

How much do entry level tech support jobs pay per year?

As of Aug 5, 2026, the average yearly pay for entry level tech support in Evergreen, AL is $39,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $42,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What cities near Evergreen, AL are hiring for Entry Level Tech Support jobs? Cities near Evergreen, AL with the most Entry Level Tech Support job openings:
Infographic showing various Entry Level Tech Support job openings in Evergreen, AL as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,730 per year, or $19.1 per hour.

$57K - $100K/yr

Full-time

Re-posted 29 days ago


Job description

Overview

Cellular Sales is Growing!

Average and High-End Sales Consultants earn $57000 – $100000 +/ year

Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+.

Why Join Cellular Sales

Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.

What We Offer

We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here’s what you’ll get when you join us:

  • Life-Changing Income: The highest commissions in the industry
  • First rate health benefits: Including health/vision/dental, and life insurance.
  • Security for your future: 401(k) with ROTH option to save for retirement.
  • Performance Incentives: Top performers receive trips, gifts, and prizes.
  • Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced sales leaders
  • Advancement Opportunities: We promote from within and encourage growth
  • Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
  • Community Involvement: Impact the lives of people where you live through local events and volunteering

Responsibilities

As a sales Consultant, you will service the customer’s needs, make recommendations based on their specifications.

  • Develop new consumer and business accounts
  • Provide outstanding service during and after the sale
  • Recommend changes in products and services
  • Stay current on the newest technology products and services

What We Are Looking For

  • Driven, enthusiastic people with a positive attitude
  • Willingness to learn and utilize proven techniques to grow your business
  • Effective verbal, written, and interpersonal skills
  • Self-motivated to successfully manage responsibilities
  • Strong negotiating and follow-up skills
  • Understanding of new technology products and services

If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let’s talk.

Opportunity awaits, apply today!